Economy Studio, 1 Bedroom | Balcony

Reviews of Apartamentos Sunway Apollo

2.5 out of 5
Apartamentos Sunway Apollo
Avinguda Mare de Deu de Montserrat s/n, Sitges

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 182 reviews" "
Rating 8 - Good. 67 out of 182 reviews" "
Rating 6 - Okay. 37 out of 182 reviews" "
Rating 4 - Poor. 14 out of 182 reviews" "
Rating 2 - Terrible. 13 out of 182 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet apartment block close to the beach and walkable to centre of town.
Stayed 1 night in May 2023

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Checking in at 16h and checking out 10h might be a bit tight if you are only staying for a night. Checking in is done at a totally different place over 1km away. Otherwise it’s a very nice convenient place close to beach and city centre.
Stayed 1 night in Oct 2022

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No twin beds, annoying lighting
Stayed 7 nights in Sep 2022

8/10 Good

Gry

Stayed 1 night in Jul 2022

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Located in sitges’ most upmarket residential area this complex is perfect for a quiet stay near the beach and a short walk from shopping and nightlife.
Stayed 2 nights in Jun 2022

8/10 Good

Karl Frederick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El apartamento está cómodo, limpio y bien ubicado. Para el check in, tienes que ir a otro lugar, a 20 minutos caminando. Las personas de la recepción fueron muy amables.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities good, short walk to beach and town centre. The only thing we missed was the coffee table in the sitting room. The apartment has been refurbished and decorated since last year and it looked really lovely.
Stayed 19 nights in Sep 2019
Response from Sunway on Oct 5, 2019
Thank you very much!!!

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The place where you have to pick up the keys is too far from the property and there is no one actually at the property at any time if things go wrong, and no phone in the room to contact them either. Air-con was broken... there was no info or welcome thing in the room. The room itself was nice, modern and well furnished - however the lights come on with a sensor in the ceiling which is REALLY annoying since the sensor can see the bed, you have to have the door shut so you can;t sleep from the warmth or from the light turning on all night. I would not stay her for bear week either as it is far too far from the beaches and bars.
Stayed 4 nights in Sep 2019
Response from Sunway on Sep 11, 2019
Thank you very much!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, great pool and very nice clean apartment
Stayed 5 nights in Jun 2019
Response from Sunway on Aug 18, 2019
Thank you very much!!!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in at Sunway hotel is not very satisfactory. Ok for us, we had a car. Not good for guest's without a car as the apartments are quite far away. Only one roll of loo paper supplied for the week. No kettle
Stayed 7 nights in Jul 2019
Response from Sunway on Jul 24, 2019
Thank you very much!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished. Couldn’t ask for a better place to stay in Sitges. Will definitely stay in there again.
Stayed 6 nights in Jun 2019
Response from Sunway on Jun 26, 2019
Thank you very much.

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
You can’t polish a turd. First impressions are good. Instead of the outdated pine and patterned 80s furniture that once adorned the Apollo, you are greeted with a grey modern suite. But be warned. This is all where the sparkles ends. Just like the old Apollo I feel this place will decline in its appearance very quick. To begin with, these automatic light sensors are the most frustrating thing ever, great for popping to the loo in the middle of the night. But really irritating when they switch themselves off when you’re having a shower, and have to jump out and wave your arms in the air to activate the lights. My main gripe with Apollo is the lack of service. To begin with you have to traipse to the other side of Sitches to pick up your key card. In today’s day and age, surely you could be sent a code for the door or even a mobile phone app. That is where the service you get, ends, at reception when you check-in. You are given a list of rules like a prison entry form. This includes information that you will be given one roll of toilet paper for your stay. (I think prisoners get more than one roll of toilet paper!) Given that reception is so far away, You are told that you can call them, however the room does not have a telephone so you would have to ring them on the mobile at costly international rates.I tried emailing them as you have free Wi-Fi, but they don’t respond. They should definitely get an app, for communication and door entry.
Stayed 9 nights in Jun 2019
Response from Sunway on Jun 26, 2019
Thank you very much. We will try to improve these matters.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent refurb
Rooms have been upgraded they are so comfortable and clean, would definitely stay again
Stayed 3 nights in May 2019
Response from Sunway on Jun 26, 2019
Thank you very much

8/10 Good

Corinne

Liked: Cleanliness, staff & service, room comfort
Spacious clean quiet good location
Very clean spacious apartment, nice balcony good amenities clean pool. Glad I read the other reviews about picking up the keys from the Sunway golf hotel which saved me a lot of time. Rather than getting a taxi to the Apollo the check in staff at the golf hotel recommended I get the little tourist train outside from stop 8 to 12 which was close to the apartment for a couple of euros, that was a great tip. The apartment had lots of light plus black out curtains and spacious balcony perfect for breakfasts and sunset suppers. The place is dated and reminded me of being in Spain as a kid in the 80’s but although old fashioned was spotlessly clean. The beds were ok I’ve slept in worse. The kitchen equipment was extensive and had everything you could possibly need and more. There were only four sun loungers so first come first served but it was quiet while I was there anyway. I went in September so it was cool enough to sleep without air con or a fan but I wouldn’t stay here in the height of summer as I’m not good at sleeping if it’s too hot. All in all a really lovely space to stay. I stayed in worse places for the same money.
Stayed 1 night in Sep 2018

8/10 Good

matthew

Liked: Cleanliness, staff & service
Sitges
Stayed for 4 nights, apartment dated but clean. Would stay again.
Stayed 4 nights in Sep 2018

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Close to beach..noisy neighbours, no AC. fairly spacious. Had to walk a long distance to check in
Stayed 7 nights in Sep 2018

6/10 Okay

Andy , London

Liked: Cleanliness, staff & service
Great price & location
Nice appartments about 8 minutes walk to the centre of Sitges. Very quiet, relaxing and near beach. Lovely spacious balconies that all get the sun in the evening and overlooking a nice pool area. A little dated re decor but didn’t expect 5 star luxury for the ridiculously low price we paid (Great value for money). On the bad side - 20 minute walk to a sister hotel to check in is a complete ordeal when your lugging cases around. (This needs to be rectified). Lacks finishing touches like a kettle and shower fixture is incredibly low. Very easy to keep clean but towels should be changed every few days. Would I stay again? Definitely for the amazing price and location. Just needs a few tweaks and I’d easily give 4 out of 5!
Stayed 6 nights in Mar 2018

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Its Too Darn Hot
Next time I'll look for a place with AC.
Stayed 4 nights in Sep 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All we needed for our stay in Sitges
Once we had picked up the key from Sunway Golf which is 2km from Sunway Apollo Apartments it was ok We found this easy but it could be a problem for people with children. The apartment was basic but had everything we needed for a great holiday. It was clean tidy and comfortable also handy for the centre of Sitges well placed for bars and restaurants. I
Stayed 7 nights in Oct 2017

2/10 Terrible

Florentina15, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We lasted 20 minutes
After the palaver of getting the keys which others have already commented on (seriously what is that all about?), and then getting to the apartment, which was ready a bit earlier than 4pm to be fair, we were so disappointed. We don't mind basic, but clean is a must and this was not. The place stunk of cooking, everything felt greasy or sticky and then I discovered the cleaner had kindly left us one of the prevois occupant's socks! Obviously not very thorough. The bed frames were too big for the mattresses so a bit of ply had been nailed across the frame to hold the mattress. Don't get me started on the bed linen. The bathroom was not much better with a shower that had a nozzle the size of a £2 coin. I didn't bother to check if it worked. We didn't even unpack, we just went straght out and found another hotel and left the keys in the handy letterbox. At least we didn't have to schlep all the way back to where we'd picked them up. Avoid!
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Sitges
It was ok. The accommodation is basic, but we knew that when we booked. It's a peaceful area, a stone's throw from the beach. Good sunny balcony, lovely pool and bikes to get around on
Stayed 14 nights in Sep 2017

8/10 Good

Ian

Disliked: Cleanliness
basic but large space, very close to beach
room was very basic but lots of space - however it really could have been much cleaner
Stayed 3 nights in Sep 2017

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartments, excellent experience.
Great location, excelente and very clean apartments. The unit we have reserved at Apollo was not available but their friendly and helpful staff gave us an upgrade with no extra charges. Very good experience.

6/10 Okay

Kevin, Ottawa, Canada

Liked: Cleanliness, staff & service
A walk to everything
We were fairly pleased with our stay. You get a lot of space and a kitchen!!! You are so close to the beach and downtown. We didn't read the directions in the email confirmation that said "go to this other hotel to check in" so that delayed the start of our trip in Sitges. It feels very private which is nice and cheaper than other options.

8/10 Good

Francois, Annapolis, Maryland USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to Tara(w A/C) at no extra charge!
We originally booked at Apollo, but when we checked in at Sunway Hotel, the very nice lady at front desk, asked if Air conditioning was important. When I said yes, she told me that Apollo didn't, however the the one that did was Tara, it was however an extra 2 blocks away from beach so location wise Apollo was better. I told her 2 blocks was OK, and even though it was an upgraded apartment, her manager, waived the extra fee for us. That was great service. The apartment was great size, had all the amenities and pool with AC. I would stay here again the next trip and choose Tara...the 2 extra blocks was nothing in a great neighborhood.

6/10 Okay

Verified traveler

Disliked: Staff & service
Barcelona 2015
The checking in process is diabolical had to work a mile to pick the keys up not handy when u got young children with u the nearest station about 15 min walk its located in lovely village with a beach about 2 min walk overall apart from the check in well worths it's money

4/10 Poor

Milos, Herceg Novi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For chek-in in this apartment we must go 1.5 km from this house in another hotel where them reception give us a key. Apartments do not have hotel service. No heating and no air conditioning.

8/10 Good

Johnny, Palestine

Liked: Room comfort
Disliked: Staff & service
better check where you're getting the keys!
Had to walk to the main hotel to get the key! Didn't know about it previously. Otherwise, it was very comfortable.

8/10 Good

KL, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location, clean and comfy.
I was very happy with my stay. Nice location, very clean with good facilities. My suggestion would be to ensure people are aware they need to pick up the keys on outskirts of town in order to get in. I would also suggest to enable wifi connection in the place.

4/10 Poor

mikeypix, london

Disliked: Cleanliness, staff & service
Warning about check-in!
Check-in was at a hotel 20 minutes away from the apartment (40 minute round trip!). Hotel staff insisted they worked closely with Expedia to ensure it was prominently displayed on the itinerary, and when I proved that it wasn't there, they blamed Expedia and didn't apologise. Other than that, it was a good value room for the money, and thev15 minute walk to town along the waterfront was really nice making this distance not seem so bad at all.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
You pay for what you get
The apartment was basic but matched the money I paid for it. The accomdation would defiantly benefit from some type of air conditioning or even a fan! There was no WIFI network anywhere on the premises, although the code was advertised on the grounds. To get the keys I had to walk around 20 minutes to a hotel to collect the key, not ideal in the midday heat and a bag to carry. On the plus side the apartment is very well located to the town and beach.

4/10 Poor

CAN

Disliked: Staff & service, property conditions & facilities, room comfort
Worst staff ever!
They will ask you to check in miles away from where you will stay. and I can't believe the reception staff treat guest like "why you are troubling me?" When i checked in in the mid-night, i did everything the reception guy asked me to do except he try to write down my credit card number, expiry date and security numbers to "ensure you are not broke anything in the room", and can't answer how will they protect my credit card information and refused me to stay even i've asked to put money as deposit instead of having my credit card information. at the same time they claim that not their fault and refused to refund the money i've payed in advance. Be care of this hotel insist to have your full credit card information and they even have your passport copies. you'll never know what gonna happen to your card afterward.

8/10 Good

Mark, Reading

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Basic and clean
Check in is painful, having to check in miles away, in a different hotel, (Sunway Golf) after 1700. When we arrived there, there was a long que, and only one receptionist, checking in people for all the different Sunway complexes. The apartment is old and very basic, but clean, and well maintained. Only two small hand towels were provided, but the housekeeper begrudgingly provided two bath towels for us. Apartment was not cleaned at all for the entire stay, wifi password was posted beside the entrance, but did not work. Only one toilet roll provided, and the housekeeper rudely refused when i asked for another. Nice pool area, but no chairs or furniture provided, so not a pleasant area to sit. i would not recommend any of the Sunway apartments for a short stay, due to the late check in times, and distance from the main reception. The apartment we had, was one bedroom, with twin beds, and two single sofa beds, so spacious, and quiet, but do not pay a high price.

10/10 Excellent

bbnoise, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
There are apartments in all the three level's building but I and my friends stayed on the number 00 which is right next to the swimming pool. I strongly recommend this apartment on the ground floor. The ones above since to lack of the freedom which we had. Staff speaks no English but we could manage with our little Spanish and we got everything we needed such as free password for wifi and information about the local area. 1 min walk from the gay beach and others. Friendly hotel. All equipped, very clean and well lit. Swimming pool is available until 21h30. Excellent. We had a perfect stay.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
We had to walk quite far to actually check in as we were not informed in advance that we had to go to the main reception area first which was at the other end of town. The location of the apartment however was excellent, 1 min walk from the beach. There was no AC or ceeling fan in the flat which made sleeping a bit difficult. Kitchen fully equipped and bathroom was of good standard. Pool just outside the apartment which was unoccupied most of the time.

8/10 Good

Alan Kidd, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We will be staying here again

4/10 Poor

Taras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No toilet rolls but flys galore
Terrible. Is that enough? No toilet roll or decent plumbing or staff who are helpfull. Did get extra fly killer they had tons of that. however the flies have evolved to be immune to it. When you get the shower to work it leaks all over the bedroom and when you inform the "porter" she gets the mop out for you. Oh yes dont go there to check in , you have to then travel a mile away to a hotel to check in would be ok if they tell you this first.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
somewhat basic, but clean & spacious
Sitges is a very nice place with a mix of old town charm and modern bars and restaurants and a 30 min bus or train ride away from Barcelona. The apartments are well situated 1 street back from the prom & about 15 mins walk from the centre of the town. A real bonus was the free bike hire. The apartments were a little difficult to locate and going to the Playa Golf Hotel to get keys was a nuisance. Other than that very good value for money and we would go again at this time of year (early May - 21 - 24 deg's)

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great holiday
My husband and I had a great stay at this hotel. We were warned that it could be noisy, but we experienced that only on the saturday night when some youths were going to the city (and returning...). All the other nights the apparment building was quiet silent so we were not disturbed by other people. Its location is great! Just 200 meters to the beach! And Sitges is a wonderful destination! We enjoyed the simple apartment very much!

6/10 Okay

Gerry, northampton

Liked: Staff & service
Disliked: Room comfort
Sunway Apollogardens Sitges
Good position, pick up keys from Golf Apartments about i mile away.OK Very basic accommodation comforts/furniture. No heating

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Apollo Garden Sitges
Very clean, but also very basic. A smalll kitchen with everything you need but no luxuries like a kettle or toaster. The pool is clean, with a nice lawn area, but no sunbeds. The apartments are great for a economy get away, but be aware that the walls are thin so if you unlucky enough to have noisy neighbours you will be disturbed. The bed is clean but not particularly comfortable due to basic mattress. There is plenty of wardrobe + drawer space. A few hundred yards from the beach, 10 mins from town, 15 mins to nearest super market and train station. You will need to collect your keys from Sunway Golf Hotel, and are able to access all facilities in this hotel as a sunway customer. I would definitely recommend for a good economy holiday in a lovely town like Sitges.

6/10 Okay

David, Vancouver

Disliked: Staff & service, property conditions & facilities, room comfort
A great value if you can get past the old building and 2 star facility.
Bring your own towels.... Gets even less expensive if you can get creative on the sleeping arrangements. If you just need super basic sleeping arrangements with a kitchen... Then you're ok. If you expect anything other or more than that.... You'll be very disappointed.

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, room comfort
Très bien situé. Super calme et propre. Proche de tout et de la mer à pied
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect! Don't forget to check in at the hotel before going at the apartment! :)
Stayed 1 night in Nov 2023

10/10 Excellent

Ismo

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Patrik

Traveled with family
Liked: Room comfort
Bra läge
Utmärkt läge nära stranden och stor lägenhet.
Stayed 4 nights in Aug 2023

10/10 Excellent

Camilla

Traveled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2023

8/10 Good

Anders

Liked: Cleanliness, room comfort
Vi bodde11 nätter och är nöjda överlag. Dock finns saker att förbättra. Städning och nya handdukar är för sällan. Automatiskt ljus som tänds på natten om man går upp är irriterande. Nära stranden men långt till närmsta affär. Bra med gratis cyklar. Borde dock bokats vid incheckning så man slapp gå tillbaka till incheckningshitellet 1,4 km bort.
Stayed 11 nights in Jul 2023

10/10 Excellent

natalia

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022