Suite, Sea View | View from room

Reviews of Hotel URH Sitges Playa

4 out of 5
Hotel URH Sitges Playa
Port Alegre 53, Sitges

Reviews

8.8

Excellent

Rating 10 - Excellent. 392 out of 739 reviews" "
Rating 8 - Good. 253 out of 739 reviews" "
Rating 6 - Okay. 68 out of 739 reviews" "
Rating 4 - Poor. 20 out of 739 reviews" "
Rating 2 - Terrible. 6 out of 739 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

yolanda, Sherman Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the ocean view room. The balcony area was very cute. The room was stylish and most of all the staff were extremely friendly and professional. Alex greeting us on arrival and made us feel welcome. The drink and snack bar at reception was very handy and decently priced. It was walking distance to everything. The restaurant downstairs was high quality food.
Stayed 3 nights in Mar 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday

10/10 Excellent

Raj Narayana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star stay
Amazing hotel and restaurant , excellent customer service. Great location
Stayed 10 nights in Dec 2023

10/10 Excellent

Kenneth

Stayed 4 nights in Dec 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Charming property conveniently located by beach and close to Sitges centre.
Stayed 2 nights in Dec 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting and mood music in room a bit tricky to manage - room 307
Stayed 3 nights in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 5th stay at the hotel & it was as pleasant & friendly as the other visits. The location is great & the room very nice. Thanks to all the staff for making our stay special
Stayed 3 nights in Nov 2023

8/10 Good

Susan Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good but we will not return but this may sound not important to some travelers, the non-enforcement from the hotel staff regarding no smoking policy was unacceptable. It seemed as though the staff hand’s were tired to not enforce smoking in the rooms as the balcony and pool area. Fine travelers on the spot none of this “proof”! We were forced to move our room as smoked appeared through our vent system from room next door, hallway was filled with smoke etc. We MOVED 3 TIMES
Stayed 15 nights in Oct 2023
Response from Regarding your stay with us on Dec 3, 2023
Dear Susan,We appreciate your kind comments. We sincerely regret the situation that occurred and the rating received. Regarding the smoking ban in the rooms, we have smoke detectors in each of them, do not provide ashtrays or lighters, and our team is trained to discourage tobacco consumption within the hotel premises, except in outdoor areas, in accordance with Spanish laws on tobacco consumption. As you mentioned, our staff made three room changes, managing the necessary logistics to ensure your comfort and that of your companion. During your 15-day stay, we made every effort to provide you with tourist information, recommendations for restaurants, shops, and places of interest, as well as ensuring that you felt comfortable in our facilities.We sincerely hope to have the pleasure of welcoming you back with us.Best regards,The URH Sitges Playa Team

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful location
Stayed 7 nights in Oct 2023

10/10 Excellent

Michael, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff from the hotel all the way through to the restaurant. Thoroughly enjoyable experience.
Stayed 2 nights in Oct 2023

10/10 Excellent

Floyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Patrick, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Anupama

Stayed 4 nights in Oct 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Reception staff very friendly and helpful. Nice clean hotel. Large bedroom. Great access to restaurants bars and directly across from beach. Points for improvement. No drawers in bedroom all open shelves. Hot breakfast in dishes with no kids so therefore Luke warm every day of our stay. Breakfast and bar staff not as friendly as reception staff. Pool area in shade plus conference meetings most days overlooking the pool so if you do lay out as we did on one of only 8 sunlounges you are watched by the 20plus people in the conference room. Not a great experience so never used the pool again after the first day.
Stayed 6 nights in Sep 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Sitges
We loved our stay at the hotel. The staff were super friendly and welcoming. We loved the view of the sea and easy access to walking and restaurants. We highly recommend this lovely hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

debbie

Traveled with partner
We loved the location , staff was great very helpful. Already recommended. Will be back one day .
Stayed 3 nights in Sep 2023

10/10 Excellent

Robin, London

Stayed 1 night in Sep 2023

10/10 Excellent

PETER W

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
it is a great place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Niall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and modem rooms
Stayed 7 nights in Sep 2023

10/10 Excellent

Niall, Manchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modem rooms.
Stayed 7 nights in Sep 2023

10/10 Excellent

Keith Thomas, Boston

Traveled with group, Traveled with partner
Liked: Amenities
Fantastic location, wonderful staff!
Stayed 5 nights in Aug 2023

2/10 Terrible

Mario, Sleepy Hollow

Update your systems in a timely manner because you sold a room night at an overbooked property.
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect stay at this hotel, location was right on the beach but nice to have the pool option too. Staff were excellent, rooms were clean, spacious and very well air conditioned. Will definitely return when we come back to Sitges!!
Stayed 7 nights in Aug 2023

10/10 Excellent

Ley

Stayed 3 nights in Jul 2023

10/10 Excellent

Dan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023

10/10 Excellent

Stuart

Stayed 5 nights in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in fabulous location
Stayed 4 nights in Jun 2023

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View & location was great
Stayed 4 nights in May 2023

10/10 Excellent

Graham

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spot! Staff was super helpful and friendly. Everything in the city is walking distance. Recommend the upgrade to a view of the sea!
Stayed 2 nights in May 2023

10/10 Excellent

Cole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife found this property to end our honeymoon. Staff was so kind and accommodating. Extremely walkable; the sandy beach is 20 meters away! Dozens of restaurants, cafes, supermarkets within walking distance. Hotel was beautiful and very clean. The pool was great when the beach was super crowded on the weekend. The hotel's mini-market was clutch and fairly priced water, beer, wine and snacks!
Stayed 3 nights in May 2023

10/10 Excellent

Caroline

Stayed 4 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Michael, St. Johns

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 3 nights in May 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Sitges at the seafront.
Lovely hotel situated at the front and easy walking distance along the promenade and to the port. Food in the restaurant attached was great for lunch. The bed was amazingly comfortable and the area was quiet. Shower was great and the products had a lovely smell. The pool area in the garden is small but there are lots of chairs, tables and some sun loungers.
Stayed 4 nights in May 2023

10/10 Excellent

karl Henrik

Stayed 9 nights in May 2023

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel is amazing and the attached restaurant, Amanit is so delicious. The breakfast buffet cannot be missed while looking out to the sea. Valentina, Fran and Eli were so good to us while taking care of the customers. Some of the best service we have had while touring Europe. To us Sitges and Spain are by far the most country we have visited.
Stayed 4 nights in May 2023

10/10 Excellent

K M

Stayed 1 night in May 2023

10/10 Excellent

Sharon, Novato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel in a wonderful location. We had a partial sea view Room, but it was near the rear of the building so that was a little disappointing. As Expedia VIPs we’d hoped for an upgrade or better placed room. Despite that, we really enjoyed our stay. The only issue we had was lack of clear communication about the prearranged airport transportation. We provided our phone number but when we could not locate the driver, no one contacted us, resulting in foreign long distance phone charges to track him down. Our VIP welcome drink was a can of beer or soda. We did not use the attached restaurant, there are many choices of cafes and restaurants nearby. Sitges is a picturesque and fun place to explore and this hotel is in one of the best locations.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable.
Stayed 8 nights in Apr 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and front office. Staff were very accommodating. Spoke perfect English, which was a plus.
Stayed 2 nights in Apr 2023

10/10 Excellent

Herico

Stayed 1 night in Apr 2023

10/10 Excellent

Sindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here many times and as always it was very good, friendly helpful staff and a good location!
Stayed 2 nights in Mar 2023

10/10 Excellent

CESAR

Stayed 1 night in Feb 2023

10/10 Excellent

Rachel, North Salt Lake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and perfect location.
Stayed 1 night in Dec 2022
Response from Thank you very much on Dec 13, 2022
Dear Rachel,We really appreciate your review and kind comments about your recent stay in URH Sitges playa. We are thrilled to read that you enjoyed your stay and we fulfilled your expectations. We hope to welcome you soon again. Kind regards, CMayozURH Sitges Playa)

10/10 Excellent

Heidi, Cincinnati

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the best part of Sitges facing the beach. I was upgraded to a suite, which was had three balconies, one right on the ocean. Best room I've ever had. By contrast to most restaurants in Spain, theirs actually has vegetables. The menu is great and quite affordable. The service in the restaurant wasn't great, though. Could be a seasonal thing.
Response from Thank you Heidi on Dec 2, 2022
Hi Mrs. Heidi, First of all in behalf of the whole team of URH Sitges playa , we thank you for your very nice value and review about your recent stay in our hotel. We are thrilled to know that you enjoyed your stay with us and we fulfilled your expectations. In regards to the service of the restaurant, we have already taken the corresponding measure and apologise for the service received. We hope to have the pleasure again to welcome, Kind regards, Cmayoz (Front & Back Office URH Sitges playa)

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem on the Sea
I have stayed here two times. You can't beat the location or the view in Sitges. The harbor and the town are within easy walking distance. The staff is always smiling and very helpful. I would highly recommend the URH in Sitges!
Girls Trip
Stayed 4 nights in Nov 2022
Response from Thank you very much on Nov 17, 2022
Dear Theresa, First of all we thank you for your very nice and positive feedback. We thank in behalf of the whole team from URH Sitges playa and we are very happy to know you felt again in this occasion very well and comfortable. We hope to have the pleasure again to welcome you. Kind regards, CMayoz