Reception

Reviews of Apartamentos Guitart

3 out of 5
Apartamentos Guitart
Passatge de Josep Maria Sert, 16, Lloret de Mar

Reviews

6.2
Rating 10 - Excellent. 13 out of 96 reviews" "
Rating 8 - Good. 21 out of 96 reviews" "
Rating 6 - Okay. 31 out of 96 reviews" "
Rating 4 - Poor. 18 out of 96 reviews" "
Rating 2 - Terrible. 13 out of 96 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

eddward

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well looked after and a quiet area and staff where friendly
Stayed 2 nights in Sep 2023

6/10 Okay

Lionel

Stayed 1 night in Jul 2022
Response from Jesús Vázquez on Jul 17, 2022
Estimado Lionel, Nuestro equipo trabaja muy duro día a día para dar un servicio de calidad a nuestro clientes. Sentimos no haber podido cumplir sus expectativas. Atentamente,

8/10 Good

Lionel

Stayed 3 nights in Jun 2022
Response from Jesús Vázquez on Jul 7, 2022
Dear Lionel, Thank you for your nice punctuation. We are glad to see we have reached your expectations and we hope to welcome you soon again. Kind regards,

8/10 Good

Anna

Traveled with family
Liked: Room comfort
Our stay was pleasant enough and already booked again. The only down side were some noisy people now and again, the apartment was cleaned when we asked. The reception were very friendly.
Stayed 11 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel rooms were very dated bathroom wasn’t very nice very old deco
Stayed 2 nights in Sep 2019
Response from ESANCE on Oct 1, 2019
Dear Anonymous guest, thanks for your comments we really appreciate them. We are improving the bathrooms. Best regards

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2019
Response from Esperanza on Sep 1, 2019
Hello

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Probably a good place for a family if you had a hotel room but the apartments were extremely below standard. Very dated. Sofa bed broken and dirty, fans broken, bathroom ceiling damp and falling in. I could go on ....,
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apto and good location, many amenities. A little old.
Stayed 2 nights in Mar 2019

2/10 Terrible

Rachel & Rolf Swain, Almeria

Disliked: Staff & service, property conditions & facilities, room comfort
disgusted
When we arrived at the hotel, the receptionist said it was closed??? Wierd seeing as we were in the reception and it was obviously open. We were made to email our confirmation to reception, in front of him before being given a room. The room was on the 2nd floor, a mile down the corridor, and was to say the least in very bad condition! The receptionist was as unhelpful as could be when my husband went to park the van and got lost...I explained to reception my concern at my husband being missing and he was of no help and was not interested at all. The breakfast was disgusting! slimey raw bacon and eggs with a consistency I have never tasted. Disgusting!

8/10 Good

Anish S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Moroslaw, WAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can try
This hotel is fine

2/10 Terrible

Micael, Sweden, Linköping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD BAD BAD!!!
The hotel is highly outdated and the pictures give you a hint of a nice cosy hotel with excellent service and "wellness" - This did not happen. Service under all critic. Arrogant, not helpful and not taking responsibility. Internet didnt work. One room smelled of urin. Terrible noice during the night due to the partying of people around. Old hotel, with poor standard, like movingback to the 70:ies My recommandation would be that you remove this hotel from your site!

8/10 Good

Stephen, Doncaster

Liked: Cleanliness, staff & service
Good location and price
This place is pretty good for the price! There were no reviews on expedia when i booked so i wasn't sure quite what to expect, however we were very happy overall. I stayed here 3 nights along with 3 friends (2 rooms) for a boozy weekend in lloret. The hotel staff were good and put us in rooms next to each other. The rooms were clean and a good size, though they did look a bit tired. The pool area is nice, a good size and well maintained, but the bar was quite expensive. Great location, less than 5 mins walk to the main pubs, clubs, and restaurants of Lloret. About 10 mins walk to the beach. Can't comment on the spa facilities as we never used them. There is also a charge if you want to use the gym. I would recommend this hotel to anyone on a budget and particularly couples and groups, as it got pretty lively at times with the 18-30 crowd.

4/10 Poor

Nuria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Habia hormigas en la habitacion, la lampara de no funcionaba, la lamparilla de noche tampoco, a la habitacion le faltaba mucha luz por la noche y las televisiones solo se podia ver un canal que era tele 5. Por el precio no esta mal pero se pueden mejorar estas pequeñas cosas ya que son cosas basicas
Stayed 1 night in Sep 2023

8/10 Good

Jonatan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Mohamed

Traveled with family
Liked: Cleanliness
Convenable
Stayed 1 night in Aug 2023

8/10 Good

Faddia

Stayed 2 nights in Aug 2023

8/10 Good

Catherine

Traveled with family
Liked: Staff & service
Bon accueil
Stayed 1 night in Aug 2023

6/10 Okay

Cinthia

Liked: Cleanliness, staff & service
Bon sejour dans l'ensemble correct
Stayed 4 nights in Aug 2023

4/10 Poor

Loic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déguelasse
Très sale, vétuste, ventilateur cassé, sale de bain avec moisissure
Stayed 1 night in Jul 2023

10/10 Excellent

Karina Lafontaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buenisimo todo
Stayed 3 nights in Jul 2023

2/10 Terrible

Hamid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
De ma part je reviendrai plus dans cette hôtel
Matelas horrible on sent les ressort pas de confort hotel plus piur des jeunes qui cherche des petit dans une grand ville proche du centre-ville Présence de bidet dans la salle de bain qui se fait plus de nos jours a fuir pour les famille place de parking payant 20€ + 5€ de cautions 100€ débité avant de rentrer dans l'appartement comme caution
Stayed 1 night in Jul 2023

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Estaba todo muy viejo y las mitad de las cosas rotas no volveria mas
Stayed 1 night in Jun 2023

10/10 Excellent

Alves da silva

Stayed 1 night in Sep 2022

10/10 Excellent

Maroua

Stayed 4 nights in Sep 2022

6/10 Okay

Francisco Javier

Stayed 2 nights in Aug 2022

8/10 Good

Marianela

Liked: Cleanliness, amenities
No había aire acondicionado y por la noche hace mucha calor
Stayed 1 night in Sep 2022

2/10 Terrible

DAVID

Traveled with family
Disliked: Cleanliness, room comfort
Chambre vétuste très Bryant sans climatisation avec vieux matelas à ressorts!!!! Hôtel pourrit!!!!
Stayed 2 nights in Aug 2022

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, room comfort
Un falso miraggio 😖
Sono stata in famiglia presso questa struttura che dalle Foto sembrava molto carina, ma che in realtà ed molto decadente per mobili cucina bagno ancora tenga di plastica e doccia spezzata nel Soffione. Nessun cambio di lenzuola e asciugamani per una settimana per 4 Persone. Due rotoli Di carta igienica per una settimana e 4 Falconcini di sapone. Soprattutto lo Sconsiglio a famiglie perché difficile Dormire la notte a causa di tanti ragazzi che di notte fanno scorribande urlando, sbattendo le porte e senza alcun controllo. In alcuni casi si è rischiato la rissa tra occupanti di appartamenti che si urlavano dai balconi. Fortunatamente una receptionist molto gentile e accogliente ha capito e ci ha aiutato a cambiare appartamento ed è andata un pochino meglio. Gli appartamenti non hanno climatizzatore ma Solo un ventilatore di emergenza e in quei giorni faceva un caldo incredibile . Il mare a Fenals bellissimo e da lì in pochi minuti con delle scalette si può raggiungere la movida o trascorrere una serata tranquilla. C è un supermarket vicino.
Stayed 7 nights in Aug 2022

2/10 Terrible

D L

Stayed 2 nights in Aug 2021

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, room comfort
Caos para aparcar el cotxe.
Todo perfecto lo único caos para el parquin en el hotel estaba lleno y me costó encontrar parquin en la calle 1 hora. Los parquin privados también estaban completos en Lloret de mar
Stayed 1 night in Jul 2021

2/10 Terrible

Alexey

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2021

6/10 Okay

Alberto

Disliked: Room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Moyen
Appart'hotel vraiment très simple très peu de confort. Personnellement je n'y retournerai pas.
Stayed 1 night in May 2021

8/10 Good

merce

Stayed 2 nights in May 2021

10/10 Excellent

ALAIN

Liked: Cleanliness, room comfort
Week-end détente formidable !
Accueil sympathique ! Piscine intérieur et SPA génial ! À proximité de tout commerce , ainsi que de la plage !
Stayed 2 nights in Mar 2021

2/10 Terrible

Farid

Traveled with family
Disliked: Room comfort
On avais réservé cet hôtel en passant que la piscine couverte étais ouverte on nous a confirmé par whatsaap qu elle ouverte arrive sur place y. Avais pas de piscine ouverte les enfants étais très dessus heureusement on a pu faire de d’activité à cote
Stayed 2 nights in Mar 2021

6/10 Okay

Anass

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
En général ça va sauf que le tarif pour un 4 étoile. Ne correspond pas au lieu. Les chambre la nourriture. Si nn ça va. Merci
Stayed 13 nights in Aug 2020

4/10 Poor

Mónica

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from ESANCE on Oct 1, 2019
Dear Elisabeth, many thanks for your punctuation. Hope to see you soon. Best regards from all Staff

6/10 Okay

Verified traveler

Traveled with family and small children
El apartamento está muy anticuado y pco cuidado. La cocina es bastante vieja. UN punto muy a favor es la zona de piscinas que son impresionantes.
Stayed 1 night in Aug 2019
Response from Esperanza on Sep 3, 2019
Buenos días, agradecemos sus comentarios y tomamos nota de los puntos a mejorar. Cordialmente

8/10 Good

Elebbar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Esperanza on Sep 3, 2019
Good morning

4/10 Poor

Benoît

Liked: Staff & service
Disliked: Property conditions & facilities
Séjour à ne + jamais refaire
Une vraie usine, qualité de la nourriture médiocre, salle de restauration bruyante et chambre vieillotte et moyenne. Voisins qui ont fait du bruit jusqu'à 2h du matin! Piscine 2 fois trop petite vu le monde qui réside. Impossible de se garer vu le nombre de personnes à l'hôtel. On s'est garé très loin et du coup on nous a cassé la vitre et volé des affaires dans la nuit. Séjour d'une seule nuit mais qui nous a du coup bien pourries nos vacances!!!!
Stayed 1 night in Aug 2019

6/10 Okay

Selim

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2019
Response from Esperanza on Sep 1, 2019
Good morning Selim, waiting for your news, Sincerely

6/10 Okay

Inma

Disliked: Staff & service, property conditions & facilities, room comfort
Apartamento cutre y obsoleto. ..de lo peor , no re
Stayed 3 nights in Aug 2019
Response from Esperanza on Sep 1, 2019
Buenos días Inma, gracias por su comentario, nos ayuda a tomar medidas para mejorar. Un saludo

6/10 Okay

Barbara

Decepcionante
El spa , piscina cierran muy temprano Solo hay un ventilador en el apartamento , dormimos con mucho calor. Personal agradable
Stayed 1 night in Aug 2019

4/10 Poor

B

Liked: Cleanliness, staff & service
personnellement je n'y reviendrai pas.c'est l'usine. trop de monde dans l’hôtel,pas assez de place au bar et a la piscine. séjour vraiment moyen.
Stayed 2 nights in Aug 2019
Response from Esperanza on Sep 1, 2019
Bonjour B, merci pour votre note. Le mois d'août est la haute saison et avec plus de clients dans l'hôtel, on sent que vous n'aiment pas. Le printemps et l'automne sont beaucoup plus calmes. Cordialement

10/10 Excellent

Andrea Rossana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetiremos
Hemos pasado unos días disfrutando en familia. Todos contentos por el servicio
Stayed 3 nights in Aug 2019
Response from Esperanza on Sep 1, 2019
Buenos días Andrea, muchas gracias por su comentario, esperamos volver a verlos en nuestras instalaciones. Un saludo

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliv væk
Utrolig dårligt hotel apartment - der er kun en ting at sige til dette bliv væk, helt ned kørt møg beskidt sted - helt utrolig at Hotel.com vil have dette hotel på deres liste, overvejer at skifte til andet site.
Stayed 1 night in Jul 2019
Response from Esperanza on Sep 1, 2019
Good morning Mr.Peter, so sorry to hear that, we hope to improve and give a better service. Sincerely.