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Reviews of Apartaments Blau

3 out of 5
Apartaments Blau
Avenida Just Marles, 19, Lloret de Mar

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 119 reviews" "
Rating 8 - Good. 59 out of 119 reviews" "
Rating 6 - Okay. 19 out of 119 reviews" "
Rating 4 - Poor. 7 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Stayed 4 nights in Sep 2023

6/10 Okay

David

Liked: Room comfort
Old but ok.
The apartments are tired and old. Generally clean but we could smell smokers and it’s the first time we have to remove our rubbish and clean the apartment. Limited kitchen utensils, no tea towels or kettle. Location Is fantastic and generally quiet at night.
Stayed 3 nights in Sep 2023

4/10 Poor

Margaret

Traveled with group
Disliked: Amenities
I thought all rooms had a balcony, we had 3 adults and only one could stand on our balcony at a time. We could not open our doors as large cockroaches were coming in. Our view was of a derelict hotel, covered in rubbish, food and people's washing, the smell in the heat was awful. Would never stay here again. 😒
Stayed 7 nights in Sep 2023
Response from Xavi- Customer Service on Sep 25, 2023
Dear Margaret many thanks for taking the time to leave feedback of your recent stay. We sincerely appreciate all guest feedback, both positive and negative, and I will be discussing all of your comments with the entire team. For your holidays, the whole team makes every effort to offer our guests a dream stay and we are saddened to know that in their case we failed.Best regards

10/10 Excellent

Miss leanne

Stayed 4 nights in Apr 2023
Response from Mónica-Recepción on Apr 26, 2023
Dear Miss Leanne,"It is a great satisfaction for us that you had a pleasant stay!The comfort and well-being of our guests is very important to us."Thank you very much and best regards.Mónica-Recepción

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Rooms are a bit dated but they were clean. Good location and you get what you pay for.
Stayed 3 nights in Sep 2022
Response from Mónica-Recepción on Sep 20, 2022
Good morning Steven,We have collected all your comments and we have shared with our management team that will put the utmost care in order to do things in the best possible way.Thank you and best regards.Mónica-Recepción

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot. Location perfect.
Ticks all the boxes
Stayed 3 nights in Oct 2019
Response from RECEPCION on Oct 17, 2019
Good morning, First of all thank you for taking your time and write this nice review after your stay at our hotel! We are very happy to know that you enjoyed. We look forward to welcoming you back in the near future. Kind regards.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccomend to everyone
Great accommodation suitable for everyone
Stayed 5 nights in Oct 2019
Response from RECEPCION on Oct 14, 2019
Thank you for your comments about your stay with us. We understand that in general terms you had a wonderful stay and that makes us very happy. We would be glad if you might consider the possibility to return to our Apartments in a next future. Best regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 2 mins from the beach and 2 mins from bars and clubs. Staff where very friendly and the apartment was clean and had all u needed. It wasn’t cleaned for u but everything was there to do it. Clean towels delivered every other day. Roof top terrace with lovely pool . The only thing missing was a kettle ! Very good value for money.
Stayed 7 nights in Sep 2019
Response from RECEPCION on Oct 3, 2019
Thank you for sharing your thoughts about your stay at the Apartaments Blau. It was a pleasure to welcome you during your stay in Lloret! We are really pleased to see that you fully enjoyed the facilities of the hotel like the pool and its location! We really hope to have the pleasure to welcome you very soon. Best regards

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrews birthday holiday 2019
The apartment had everything we needed and was clean and modern. Was extremely impressed for the price I paid and would definitely book again 👍
Stayed 3 nights in Sep 2019
Response from RECEPCION DESK on Oct 2, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Simon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Locked in our keycard, asked for a new one just to open the door but they charged us for that. Only one euro, but just the principle of doing that is a sign of the poor customer service. Also the guards were a bit weird, told us to be quiet when we talked in normal tone. Plus was the nice rooftop.
Stayed 2 nights in Jun 2019

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need close by.
The weather was amazing, apartment Blau was in a perfect location too and the roof top pool is great.
Stayed 4 nights in Jun 2019
Response from Suzanne on Aug 9, 2019
Dear Suzzanne, Thank you for sharing your thoughts about your stay at the Apartaments Blau. It was a pleasure to welcome you during your stay in Lloret! We are really pleased to see that you fully enjoyed the facilities of the hotel like the pool and its location! We really hope to have the pleasure to welcome you very soon. Best regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was good - near beach - roof top pool area was lovely
Stayed 4 nights in Apr 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cozy. A bit loud since its in a very touristic area.
Stayed 3 nights in Apr 2019

8/10 Good

Mark

Liked: Staff & service, room comfort
Good value
Great location. On a busy street but bedroom was to the rear of the apartment, so not noisy. Cheap and cheerful!
Stayed 7 nights in Oct 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Blau
This hotel was brilliant, the staff are great and will do anything to help. There is everything you need just outside the hotel, bus stop, taxi rank, shops nightclubs and 2mins walk to the beach.
Stayed 14 nights in Oct 2018

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, room comfort
Great weekend break
Really good hotel, central location. Great for adults not ideal for families as it’s on the main strip and can get noisy at night. We’ve been twice now and would definitely book again. You do have to ask for extra toilet roll/towels but they are more than happy to provide them.
Stayed 4 nights in May 2018
Response from Marsol Hotels on Jun 22, 2018
Thank you for choosing Apartaments Blau for your weekend break in Lloret de Mar! We are happy to know that your stay with us has been to your liking and you enjoyed the facilities of the hotel and its location. We hope that you will have occasion to return to Lloret de Mar soon and we will have the pleasure of welcoming you back. Best wishes

8/10 Good

JAN, WORCS, ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic clean apartment at a bargain price.
Very central surrounded by lots of bars and fast food places. Close to the beach with some lovely beach front bars to sit and look over the Med with a cool drink. The Blue Bar was especially good with wonderful LARGE BEERS!!!. The Blau apartments cater to lots of different people but be aware that lots of youngsters stay here and they do like to stay out LATE!!!. Like 6am. It didn`t bother us in the least and at £25 pounds a night for 3 of us we thought it was incredible value for our 5 day break. Clean sheets and towels, fridge with small freezer section, hob, toaster, kettle ( on request) , TV but only limited English channels and a tiny balcony overlooking a back shopping street. Staff were lovely when you were polite and pleasant. 100 Euro deposit in cash on arrival (not surprising when you consider some of the rowdier elements who stay there). All in all a great break and we will be back next year if the price is still right.
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being Young Again
The venue appears to cater to youngsters and the city temporary demographics demands this type of accommodations. We were lucky to have quiet guests on both sides of our room; regardless, we heard, early in the night, eventual screaming of party animals that made us smile and reminisced in our much younger years - it was kinda cute. The staff was wonderful: I wouldn't mind staying again there.
Stayed 1 night in Jun 2017

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Had a nice stay .
Good location apart from club opposite a bit noisy sometimes late at night but apartment was clean good value for money we would stay here again .

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and clean , great staff
Great budget room , lacked a kettle

6/10 Okay

Helen G.

Liked: Cleanliness, staff & service
Ghetto comes to mind
We were given the key to 509 which is at the back of the block....it resembled a ghetto scene from a New York crime drama. We asked to be moved and thankfully we were the following morning at a cost of € 30 (well worth it). It's clean and basic tho' comfortable. We were there Oct so it was quiet but if we had been there in High season the music from the disco's and nightclubs would be deafening. On the plus side the staff were all very helpful and pleasant. Loret de mar was nice but I must confess it's one of those places once seen no need to return.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay again! But staff was lovely.
Bathroom was rundown. And the people in the hotel that stayed was awful. Little boys and girls would bang, Scream and make so much noise I would wake up 4am every morning!!!!!!

8/10 Good

Stephan

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Molina

Liked: Property conditions & facilities
Parfait... l endroit tres jolie et correct
Stayed 4 nights in Oct 2023

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
die Unterkunft war sauber; das Bett hervorragend; der Wasserdruck im Bad einfach toll; kleine Teller fehlten in der Küche; ein Wasserkocher wäre auch nicht schlecht gewesen
Stayed 5 nights in Sep 2023
Response from Xavi- Customer Service on Sep 30, 2023
Wir nehmen Ihre konstruktiven Kommentare zur Kenntnis und leiten sie an die betreffenden Abteilungen weiter, damit sie in die Pläne zur kontinuierlichen Verbesserung aufgenommen werden können.Apts Blau

4/10 Poor

Emeline Virginie

Traveled with family
Disliked: Amenities, property conditions & facilities
La literie est vraiment a revoir . Quand je vois le prix demandé ca ne vaut vraiment pas se prix Personnel super a l'écoute et très gentil sur ce plan la rien a dire. Piscine bien trop petite et pas assez de transats. En gros perdonnels super maus hotel nul
Stayed 9 nights in Jul 2023
Response from Mónica-Recepción on Jul 19, 2023
Bonjour Emeline,Nous apprécions vos commentaires car ils nous donnent l'occasion de nous améliorer. Nous les partagerons avec notre équipe de direction qui y prêtera la plus grande attention afin de faire les choses de la meilleure façon possible.Merci et salutations.Mónica

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartamento pulito e gradevole, in pieno centro e vicino alla spiaggia. Soddisfatto
Stayed 1 night in Jun 2023
Response from Xavi- Customer Service on Jul 7, 2023
Dear Christian thank you for taking the time to evaluate our hotel.The comfort and well-being of our customers is very important to us. Thank you very much. Best regards

8/10 Good

Karla

Stayed 2 nights in Aug 2022
Response from Silvia - Atención al cliente on Nov 7, 2022
Apreciada Karla,Nos alegra saber que su estancia en nuestros Apartamentos a sido de su agrado y esperamos tener el placer de volver a recibirles con nosotros en una próxima ocasión.Atentamente

10/10 Excellent

Timo

Stayed 7 nights in Sep 2022
Response from Silvia - Customer service on Nov 7, 2022
Dear Timo,Thank you for taking the time to give us a perfect score and we look forward to welcoming you again during another stay in Lloret de Mar.Kind regards,

6/10 Okay

ignacio

Traveled with group
Liked: Room comfort
Normal
Te hacian usar una pulsera todo el tiempo, saca do eso bien
Stayed 4 nights in Aug 2022

8/10 Good

Christophe

Traveled with group
Liked: Cleanliness, room comfort
Très bon sejour , appartement propre et très bien situé.
Stayed 3 nights in Jun 2022
Response from Apartaments Blau on Jun 22, 2022
Cher Christophe, Merci beaucoup d'avoir choisi les Apartaments Blau, nous espérons vous revoir très bientôt. Cordialement, Joel Service a la clientele

8/10 Good

Christine

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Appartement propres. Personnel très gentils. Mais si vous voulez ne pas dormir allez là bas. Pour des vacances reposantes ce n' est pas le bon endroit. Hôtel non insonorisé
Stayed 7 nights in Jun 2022
Response from Mónica-Recepción on Jun 22, 2022
Chère Christine, Soyez assuré que tous les problèmes ont été résolus avec notre direction pour revoir la procédure et prendre des mesures correctives pour améliorer notre service. Nous allons certainement prendre cela comme une expérience d'apprentissage et nous apprécions votre partage de vos pensées avec nous car cela nous aide à améliorer les services que nous offrons à nos clients. Veuillez accepter nos excuses et nous attendons avec impatience une deuxième chance de vous accueillir dans de meilleures circonstances. Nous sommes ravis que vous ayez apprécié toutes les commodités que notre établissement a à offrir, ainsi que vos commentaires concernant le bon service et l'attention de notre personnel. Merci et meilleures salutations.

2/10 Terrible

Guillaume

Disliked: Room comfort
Stayed 6 nights in Jun 2022
Response from silvia - attention au client on Jun 19, 2022
Cher Guillaume, Nous sommes désolés que votre expérience n'ait pas été à la hauteur de vos attentes et que nous n'ayons pas pu intervenir avant votre départ, pour vous assurer que vous appréciez l'expérience Marsol Hotels comme le font la plupart de nos clients. Cordialement

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022
Response from Apartaments Blau on May 20, 2022
Dear Christopher, Thanks for dedicating your precious time to rate us. Cordially, Joel Customer service

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022
Response from Silvia - Atención al cliente on Apr 25, 2022
Apreciado Jerome, Muchas gracias por una puntuación perfecta y por el escoger nuestros apartamentos para su estancia en Lloret de Mar. Esperamos tener el placer de volver a recibirles con nosotros en una próxima ocasión. Atentamente,

8/10 Good

bruno

Liked: Cleanliness, room comfort
Très bon emplacement excellent pour groupes de jeunes car tout est à proximité des boite de nuit plages et commerces
Stayed 11 nights in Sep 2021
Response from Apartaments Blau on Sep 24, 2021
Cher client, Nous vous remercions infiniment d'avoir pris le temps de laisser vos impressions suite à votre récent séjour à l'hôtel. Nous sommes heureux de savoir que vous avez apprécié les installations et en particulier l'emplacement du complexe. Cordialement

10/10 Excellent

Renaudin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Sep 2021

10/10 Excellent

PERETS

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2021
Response from Apartaments Blau on Sep 18, 2021
Buenos días, En nombre de todo el equipo de Apartaments Blau nos gustaría agradecerle sus valoraciones tras su reciente visita a nuestro establecimiento. Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Reciba un cordial saludo.

10/10 Excellent

Touria

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2021
Response from Marsol Hotels & Resorts on Sep 20, 2021
Estimado cliente, Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Saludos cordiales,

2/10 Terrible

Santiago

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021
Response from Marsol Hotels & Resorts on Sep 20, 2021
Estimado Santiago, En nombre de todo nuestro equipo, desearíamos pedirle disculpas por no haber cumplido sus expectativas. Cordialmente,

4/10 Poor

Verified traveler

Traveled with family and small children
Appartement bien situé face à la plage, mais à déconseiller pour les familles car impossible de dormir toute la nuit a cause du bruit fait par la majorité des jeunes qui séjournent dans cet appartement hôtel et qui n’ont aucun respect pour les voisins, réceptionniste de nuit à l’écoute mais qui n’a aucune main mise sur les jeunes, même les policiers appelés pour venir évacuer les bruyards ne daignent même pas se déplacer. Famille a éviter absolument.
Stayed 9 nights in Aug 2021
Response from Marsol Hotels & Resorts on Aug 19, 2021
Cher client, Au nom de toute notre équipe, je souhaite vous présenter nos excuses pour ne pas avoir réussi à dépasser vos attentes. Connaître l'opinion de nos clients est l'une de nos priorités afin de détecter où nous devons concentrer notre attention et nos efforts quotidiens pour satisfaire nos hôtes. Cordialment,

6/10 Okay

Amina

Traveled with family
Stayed 6 nights in Sep 2020
Response from Dept. Marketing on Oct 7, 2020
Estimado cliente, Le agradecemos el tiempo que ha dedicado a evaluar nuestro hotel. Esperamos que nos vuelvan a visitar pronto. Cordialmente

10/10 Excellent

Saliba, Almere

Traveled with group
Liked: Cleanliness, amenities
Deze hotel was goeie man... 24 uur service en in de drukste uitgaan gebied 300 meter van strand ook.. zeker voor herhaling vatbaar
Stayed 3 nights in Jul 2020
Response from Apartaments Blau on Jul 28, 2020
Lieber Saliba, Vielen Dank, dass Sie sich die Zeit genommen haben, den Kommentar zu hinterlassen. Es ist immer wieder eine Freude, die Zufriedenheit aller unserer Kunden aus erster Hand zu kennen und zu wissen, dass wir in Ihrem Fall unser maximales Ziel erreicht haben, motiviert uns, jeden Tag in derselben Linie weiterzuarbeiten. Erhalten Sie einen herzlichen Gruß und wir hoffen, Sie wieder zu sehen,

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2020
Response from Apartaments Blau on Jul 28, 2020
Estimado cliente, Le agradecemos el tiempo que ha dedicado a evaluar nuestro hotel. Esperamos que nos vuelvan a visitar pronto. Cordialmente

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Oct 2019
Response from Anonymous on Dec 12, 2019
Estimado cliente, Siempre es un placer conocer de primera mano la satisfacción de todos nuestros clientes y saber que en su caso hemos alcanzado nuestro máximo objetivo, lo cual nos motiva a seguir trabajando en la misma línea cada día. Cordialmente

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Anonymous on Dec 12, 2019
Estimado cliente, Gracias por compartir su experiencia con el resto de los viajeros. Si algo nos preocupa es ofrecer un buen trato y servicio a todos nuestros huéspedes. Esperamos tener el placer de poder tenerles entre nosotros de nuevo en una próxima ocasión. Reciba un cordial saludo

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Oct 2019
Response from Anonymous on Dec 12, 2019
Estimado Ciente Muchas gracias por hacernos llegar su valoración tras su reciente estancia con nosotros. Es un placer saber que ha disfrutado tanto durante sus vacaciones en la Costa Brava. Esperamos volver a verle muy pronto. Cordialmente

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Die Preisleistung des Hotels ist fantastisch, das einzige Problem waren drei stinkende Jugendliche.
Stayed 4 nights in Oct 2019
Response from RECEPCION on Oct 14, 2019
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren letzten Aufenthalt zu überprüfen. Bitte entschuldigen Sie die genannten Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sind. Alle gemeldeten Probleme werden von unserem Management analysiert, um die notwendigen Verbesserungen vorzunehmen. Freundliche Grüße

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conforme con el personal, siempre muy atentos, la hubicacion es muy buena, está cerca de todo, muy conforme.
Stayed 7 nights in Sep 2019
Response from Anonymous on Oct 3, 2019
Estimado cliente, Gracias por tus comentarios. Estamos muy contentos de escuchar que has disfrutado de tu estancia con nosotros. Esperamos que nos vuelva a otorgar su confianza si nos vista en otra ocasión. Les saludamos muy cordialmente