Canyelles Platja and relax holiday in Roses
Posted Sep 6, 2013
We, two adults and one child, stayed in the hotel between 24 August and 3 September 2013.
This hotel was carefully chosen prior booking. We decided to book this hotel with Expedia, and never regretted. Their customer service was great, and I would like to mention David and Raj - the two people from Expedia, we contacted over the phone,and who provided really very good customer service, showing their professionalism and understanding of our requests. They have contacted the hotel on our behalf and sorted out all our requests.
As we arrived in Roses very late at 11.30pm and phoned the hotel to ask for the directions. Carmen, who was on duty that night at the reception, helped us so much, that we could not appreciate much.
During our stay we met and been in touch with other members of the hotel, Tris and Josef. They are great people and our daughter was crying when we were leaving.
I would also like to mention other members of staff - maids, restaurant waitresses - all were very friendly, polite and showing respect to the guests. They work like a honey bees, if I may to make such a comparison. A BIG THANK YOU to all of them!