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Reviews of Van Der Valk Hotel Barcarola

4 out of 5
Van Der Valk Hotel Barcarola
Carrer Pablo Picasso, 1-19, Sant Feliu de Guixols

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 145 reviews" "
Rating 8 - Good. 46 out of 145 reviews" "
Rating 6 - Okay. 10 out of 145 reviews" "
Rating 4 - Poor. 3 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable property near beautiful beach well set up for every kind of recreation activity: suntanning, swimming, scuba, kayak, windsurf, sail, etc. Also nice walking along the Cami de Ronda in both directions from the hotel.
Stayed 3 nights in May 2022

10/10 Excellent

Israel

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional. Very attentive to you wants with a smile. The made our stay most enjoyable
Stayed 3 nights in Jul 2019
Response from Patricia - Front Office on Aug 1, 2019
Thank you for your comments. It is our pleasure to have you and enjoy our property and area. Please remember we are open 365 days a year. We hope you will be back soon.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One street off the beach.The area of Sant Feliu de Guixois is very beautiful. Convenient free parking. Best breakfast anywhere we have stayed except for the Banks Hotel in Amsterdam. Wifi there in high season was very poor.
Stayed 1 night in Jul 2019
Response from Patricia - Front office on Jul 24, 2019
Thank you for your comments is always helpful for us to see what our clients like to see and their experience to be improving day by day. Kind regards,

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location and service
Second time we stayed at this hotel, great staff, great service, nice breakfast, dinner, bar area etc. Fab location, in a beautiful area. The two single beds pushed together was a little annoying as a gap kept appearing but the bed was comfortable.
Stayed 7 nights in Jul 2019
Response from Front Office - Patricia on Jul 16, 2019
Thank you for staying with us and take a precious moment of your busy time to write about your experience. It is our goal to give you the best service we can. We are taking note of the inconvenience you had and we are taking note and communicate this to improve the alternatives we offer our clients. Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room, with a balcony, a bath and a shower, close to the beach, with a nice pool area which is also available for breakfast and dinner! Nothing here not to like at all! 😊
Stayed 2 nights in Jul 2019
Response from Patricia - Front Office on Jul 16, 2019
Thank you for staying with us. It is our goal to make you enjoy your time off with us. Have a great summer! Kind regards,

10/10 Excellent

María Sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Patricia - Recepciòn on Jun 27, 2019
Muchas gracias por su evaluación. Esperamos volverlo a tener en nuestras instalaciones.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Reception Desk - Patricia on Apr 22, 2019
Thank you for your feedback, it is our goal to make our clients to have a great stayed with us. Look forward to see you back in our property.

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room with lovely balcony, extremely comfortable bed - I had the best nights sleep I've had in years! Bathroom facilities great too and coffee machine all added to our enjoyment of our one night stay. Location is perfect for access to the beach and beach front restaurants. The area is clean and well kept - at least in February, and we would visit again. Evening Food in restaurant was not really to our liking, but the service was superb and the Head Waiter very helpful. Self Service Breakfast was much better, offering a good selection including cook-your-own eggs and bacon - perfect.
Stayed 1 night in Feb 2019
Response from Patricia - Recepcion on Feb 10, 2019
Thank you for your comments and our goal is that our clients have a good experience with us! We hope to see you again.!!

10/10 Excellent

anita, Buckinghamshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely wonderful friendly hotel by beach
We had a wonderful stay.All the staff were extremely helpful and friendly.They couldn't do enough for us. The food was delicious and very reasonably priced.We did eat at other restaurants but just kept coming back to the hotel as it was better than the other places we tried. The service was excellent and our thanks go to Ben and Luis and their team for looking after us so well..
Stayed 12 nights in Jul 2018
Response from Reception Desk on Aug 12, 2018
Thanks for your feedback. Our goal is to have a happy customer! We are glad that you had a good time with us. Look forward to see you soon!!!

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location a stones throw from beach hotel was clean WiFi good.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food in restaurant and very attentive and friendly staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect location for short beach break
Great location and a fantastic duplex room. The breakfast wasn't great though and adding room service is a must in my opinion

10/10 Excellent

Sofia, phoenix, az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing breakfast!
Beautiful hotel about a block from the beach with about 10 or so restaurants nearby. Great breakfast with a good variety of healthy items - eating poolside was a bonus!

10/10 Excellent

cmg, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious Sant Pol
Booked this hotel because of other glowing reviews and was very pleased!! Sant Pol is without doubt the prettiest place we visited in Catalonia; beautiful sandy beach and spectacular cliffs and bays. We walked the coastal trail to Sant Feliu (about 2 hours including MANY photo stops). Spectacular! Rented a kayak on the beach to explore and snorkel in the many bays. The hotel was wonderful: great staff, good breakfast, great room, great value! We had a ground floor room with a cute patio. It was spacious and very clean; comfortable bed. I'd return in a minute!

8/10 Good

Karber, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting location.
A very pleasant place to stay, very close to a pretty beach with interesting walks in both directions along the coast. The hotel provides a good base, it is comfortable, clean and the staff are friendly and helpful. The wi-fi is a bit erratic. The charge for the dog is 12 euros a night.

10/10 Excellent

Rogers, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcarola
Great location.Walking distance to the beach & other restaurants. Good to have a private balcony to sit out & enjoy the evening. Freindly staff. Good breakfast with a big selection of food. Private, secure & free parking a real bonus.

10/10 Excellent

Jim, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
I don't what I expected at the Barcarola Hotel, but it was stunning. Very attractive, excellent service, good customer interactions. Everything that was asked was handled correctly.

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality for 3 stars
Excellent quality and service. Great location. Only downsides are 50 metres from reception building and pool and 150 metres from seafront so no sea view. Excellent value overall and would definitely go again.

4/10 Poor

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gusto la amabilidad del personal , no me gusto el Hotel pienso que las 4 estrellas se la dieron en los años 50 , no es porque sea viejo mi valoración es por el estado de las habitaciones, sin ascensor, el minibar no funcionaba y olia mal ,la bañera con Robin al igual que el minibar, no iba el wifi o se cortaba constantemente, la calefacción no funcionaba y tuve frio por la noche ,deberian hacer una buena reforma o mantenimiento el Hall muy bonito y la comida muy bien pero las habitaciones un poco dejadas ,zona muy tranquila eso tambien se agradece, no es de los que repitiria la verdad
Stayed 1 night in Feb 2024

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel tegen een schappelijke prijs.
Stayed 1 night in Jan 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Sympa mais bruyant :( les bruites de pas incessant jusqu'à 23h et de nouveau à 5h du matin
Stayed 1 night in Jan 2024

8/10 Good

Rouchdi

Liked: Cleanliness, staff & service
Ligging dichtbij het strand. Mooi gebied. Prijs kwaliteit verhouding is goed.
Stayed 2 nights in Nov 2023
Response from Ylonka van Veenendaal on Dec 10, 2023
Bedankt voor het delen van je positieve feedback! We zijn verheugd te horen dat je de locatie dichtbij het strand waardeert en dat je het gebied mooi vindt. Ons doel is om een goede prijs-kwaliteitverhouding te bieden, en het is geweldig om te weten dat dit aspect van je verblijf aan je verwachtingen voldeed.Als er in de toekomst nog meer manieren zijn waarop we je ervaring kunnen verbeteren of als je specifieke voorkeuren hebt, laat het ons dan gerust weten. We waarderen je bezoek en kijken ernaar uit je in de toekomst weer te mogen verwelkomen. Nogmaals bedankt voor je positieve woorden over onze locatie en prijs-kwaliteitverhouding!

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Het is een goed hotel de badkamers zouden wel gerenoveerd mogen worden, maar verder schoon goede locatie aan het strand.
Stayed 4 nights in Jul 2023

6/10 Okay

Joan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in Feb 2023
Response from Patricia - Sales Manager on Feb 25, 2023
Gracias por haber reservado en nuestro Van der Valk Hotel Barcarola. Esperemos volver a darla la bienvenida

6/10 Okay

Andrea

Disliked: Staff & service
Pflegemittel und Kaffeekapsel wurden nicht aufgefüllt
Stayed 14 nights in Oct 2022
Response from Patricia - Sales Manager on Oct 22, 2022
Gracias por su comentario, ya que siempre son motivos de mejora para todo nuestro staff. Esperamos verla próximamente en nuestro hotel. Abrimos todo el año!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Patricia - Sales Manager on Oct 17, 2022
Gracias por su evaluación. Lo compartiremos con nuestros empleados del hotel. Lo esperamos

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Patricia - Sales Department on Sep 13, 2022
Fue un gusto tenerlo en nuestras instalaciones y muchas gracia por tomarse el tiempo en valorar nuestro servicio y sobre todo que lo haya disfrutado.Esperamos darle la bienvenida nuevamente!

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Patricia - Sales Manager on Mar 1, 2022
Gracias por su tiempo en evaluarnos, esto nos sirve para mejorar cada dia. Esperemos verlo de vuelta!

4/10 Poor

Ger Wagemans

Liked: Staff & service
Disliked: Property conditions & facilities
Een mooi zomer vakantie verblijf!!
Helaas vonden we het eten in het hotel zelf niet wat we gewend zijn. Het is de vier de keer dat we er waren. Buiten hadden ze bij het zwembad ook te eten tot in de avond en dat was super! Dat had een eigen kok en personeel. De kamers hebben een opknap beurt nodig. De afwerking en het meubilair is aan vervanging toe. Het is geen geweldige plek “ sant pol” en jammer dat hotel zo is achter uit is gegaan! Hopen dat ze dat aanpakken!!
Stayed 10 nights in Aug 2021
Response from Barbara Kortleve - Front office manager on Aug 24, 2021
Beste meneer Wagemans, Hartelijk dank dat u de tijd heeft genomen om uw recesie te delen. We stellen uw feedback zeer op prijs en het spijt ons te horen dat wij niet aan uw verwachtingen hebben voldaan. We zijn blij dat u heeft genoten van de service bij La Casita. Ik heb uw feedback over het diner in ons restaurant en de staat van het meubilair doorgegeven aan onze chefkok, de technische dienst en onze general manager zodat we uw ervaring in de toekomst kunnen verbeteren. We hopen u snel te zien in Hotel Barcarola en er een onvergetelijk verblijf van te maken. Met gastvrije groet, Barbara Kortleve Front office manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels disponibles, agréables. Le petit déjeuner était très variés avec du choix. Le point négatif la piscine où il n y avait pas de transat
Stayed 13 nights in Jul 2021
Response from Jacqueline Gies, Recepción on Jul 24, 2021
Muchas gracias por su evaluación. Todos los comentarios son muy bienvenidos y nos ayuda a crecer y mejorar a gusto de nuestros apreciados huespedes. Por falta de espacio alrededor de la piscina, es un poco complicado de tener tombonas. Pero tendremos en cuenta se sugerencia. Saludos cordiales

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy correcto y muy bien situado
Stayed 2 nights in Jun 2021
Response from Patricia - Sales on Jun 28, 2021
Gracias por su estancia en nuestro hotel y esperamos volverla a ver en nuestras instalaciones. A seguir cuidándose. Un saludo

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El hotel no es 4 estrellas como indican en la web
Stayed 1 night in Apr 2021

10/10 Excellent

Gema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN BUEN LUGAR PARA DESCANSAR
Disfrutamos de un lugar cómodo y con un servicio muy agradable.
Stayed 1 night in Nov 2020
Response from Barbara Kortleve - Front office manager on Dec 25, 2020
Buenos dias Gema, Gracias por su review y esperemos poder darle la bienvenida de nuevo pronto. Felices fiestas!

6/10 Okay

Gérard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2020
Response from Patricia - Front Office on Oct 16, 2020
Gracias por su estancia en nuestro Van der Valk Hotel Barcarola. Esperamos volverlo a tener entre nosotros.

6/10 Okay

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Patricia .- Front Desk on Sep 29, 2020
Thank you for your evaluation. It is very helpful for us. Look forward to see you back in our hotel.

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situado, cerca de la playa.personal ok
Stayed 1 night in Sep 2020
Response from Front office - Van der Valk Hotel Barcarola on Sep 20, 2020
Gracias por su review y esperamos poder darles la bienvenida de nuevo pronto.

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stupendo
El hotel es cómodo, buena ubicación , personal en general muy amable y en cuanto a la higiene y limpieza creo que el protocolo que realizan es correcto.
Stayed 2 nights in Sep 2020
Response from Patricia - Front Desk on Sep 16, 2020
Muchas Gracias por sus comentario. Esperamos tenerla con nosotros proximamente. Un cordial saludo,

8/10 Good

Francisco javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena situacion . Personal muy amable
Stayed 1 night in Sep 2020
Response from Patricia - Front Desk on Sep 13, 2020
Muchas Gracias por su comentario. Nuestro objetivo es que nuestros huespedes disfruten de su estancia, nuestro establecimiento y su entorno. Esperamos verlo de nuevo en nuestro hotel, los estaremos esperando! Un saludo

10/10 Excellent

APOLLINAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon séjour
Très bon séjour dans ce lieu. L’espace détente autour de la piscine le soir est extraordinaire
Stayed 1 night in Aug 2020
Response from Patricia - Recepcion on Aug 28, 2020
Merci beaucoup pour vos commentaires, nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous vous attendons de retour dans notre hôtel, nous sommes ouverts 365 jours par an.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S' Agaró.
Sant Pol.
Piscina.
Hotel.
Stayed 3 nights in Aug 2020

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Patricia - Van der Valk Hotel Barcarola on Aug 1, 2020
Gracias por su puntuación. Nuestro objetivo es que nuestros clientes se encuentren a gusto en nuestros instalaciones y que vuelvan a visitarnos. Estamos abiertos los 365 días del año. Los esperamos

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Patricia - Van der Valk Hotel Barcarola on Jul 7, 2020
Mucha Gracias por su estancia y confiar en nosotros! Lo volvemos a esperar en nuestras instalaciones. Un saludo,

6/10 Okay

morade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe chambre très bon emplacement
Stayed 1 night in Dec 2019
Response from Patricia - Recepcion on Jan 8, 2020
Merci beaucoup pour votre commentaire, nous attendons toujours le meilleur que nous puissions offrir à nos clients. Nous espérons vous revoir avec nous. Nous sommes ouverts 365 jours par an.

8/10 Good

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Patricia - Sales on Dec 31, 2019
Thank you for staying with us and our goal is to have a happy customer and enjoy your stay with us. We appreciate your time. Look forward to see you back in our hotel. We are open 365 days of the year.

8/10 Good

Fabrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Patricia - Front Office on Dec 31, 2019
Thank you for staying with us and look forward to see you back in our hotel. Your rating is important to us in order to improve our services. Happy New Year and hope to see you back in 2020! Kind regards