Reception

Reviews of Apartaments CYE SALOU

2.5 out of 5
Apartaments CYE SALOU
Plaça Europa, 2 , Salou

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 96 reviews" "
Rating 8 - Good. 45 out of 96 reviews" "
Rating 6 - Okay. 10 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, room comfort
Perfectly positioned great value apartments.
Had a great stay, apartments were in a great position for visiting Portaventura and bus to airport and Tarragona and close to supermarkets, restaurants and bars. Lovely friendly helpful receptionists who spoke great English and breakfasts in the Lazy wave downstairs were great. Would definitely return as the apartments were great value.
Stayed 5 nights in Oct 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Friendly reception staff. Clean accommodation. Near to the beach. My fourth stay here.
Stayed 7 nights in Oct 2023

10/10 Excellent

Andrew

Stayed 7 nights in Jun 2023

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean and tidy and great for public transport.
Stayed 7 nights in Jun 2023
Response from The Management. on Jun 13, 2023
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.Our team is professional and it is always a pleasure to welcome guests like you.We hope to see you again on future occasions.

10/10 Excellent

David

Stayed 4 nights in May 2023
Response from The management. on Jun 13, 2023
Thank you David for your opinion.

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from The management on Jun 13, 2023
Thank you very much for your opinion.

10/10 Excellent

KIeran

Liked: Cleanliness, room comfort
CYE Apartments Salou
Our stay here was brilliant. Easy commute to port aventura park via a 20 minute walk, great surrounding restaurants and bars and only a 5 minute walk away from the beach! The room was good and everything we needed was there (kitchen, iron, bathroom supplies, extra pillows) fantastic value for money! Family friendly with a great pool and lounge area and the lazy wave restaurant and bar attached was welcoming. Staff were friendly and approachable and made us feel very welcome. Overall fantastic stay!
Stayed 3 nights in Oct 2022

10/10 Excellent

Niamh

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception warm and welcoming also very capable. Excellent location.
Stayed 7 nights in Jun 2022

8/10 Good

samantha

Liked: Cleanliness, room comfort
Clean, simple and relaxing
Very much recommended. Location is good and the apartments are good quality. That said, i didnt plan on bringing any cash with us and needed to give a €80 deposit in cash only. Clean apartments. Pool is nice. Bar connected which seems popular. Overall we enjoy the apartments. Woupd happily return.
Stayed 7 nights in May 2022

10/10 Excellent

Melanie

Stayed 1 night in May 2022
Response from Front desk Manager on May 17, 2022
Thank you Melanie

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, room comfort
Great location and apartment for short break away with family.
Stayed 5 nights in Apr 2022
Response from Front desk Manager on May 17, 2022
Thank you very much Kim, always it is a pleasure.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful reception staff and very pleasant cleaning staff
Stayed 10 nights in Sep 2019

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
On arrival we had to pay 80 Euro cash deposits for each room which was returned on check out, the paperwork did say to expect a deposit. Having booked 3 apartments we were told that there would be another 50 Euro payment for 2 of the rooms. The apartments were lovely and clean and cleaned twice during our 5 night stay. Facilities and pool were excellent and well kept. Great location.
Stayed 5 nights in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Great location and clean and friendly apartments,also the attic rooms have a huge rooftop terrace
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location close to public transport. Lovely friendly reception staff. Problem with room sorted straight away. Spacious apartments very well equipped with kitchen utensils. Comfortable beds. Road noise could be annoying for some. Infrequent cleaning and towel change but to be expected for the price.
Stayed 4 nights in Apr 2019

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Location was excellent right on top of everything... apartments were fine and the staff on reception were lovely! The balcony outside was a little on the dirty side although we were in the penthouse which has a huge area so may have gotten dirty quite easily. Overall I would highlight recommend. Ps there is no oven!
Stayed 7 nights in Apr 2019

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments were clean, spacious and had all the facilities you needed for a short break. Close to pretty much everything in the centre of Salou and just a short stroll to the beach or theme park.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Olivia, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central apartments staff very good English very spacious
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute break
Nice apartment with friendly staff. Quieter area of Salou but still only 5 minutes from everything.
Stayed 3 nights in Aug 2018

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little shady
Very easy to find. Quick friendly checkin. Easy access to all floors via lift. We had a room for 3 (sofa bed in living room and a double bed in the bedroom ). The room and linen were really clean and the kitchenette had everything needed to self cater. Our room had a balcony over the main entrance and the main noise came from road traffic. The pub next door caused us no problems and if it's great pub food served by super friendly staff look no further. The pool was adequate as it was not school holidays. The only thing it lacked was enough sun umbrellas. NB. The bus to airport and taxi rank are outside the reception.
Stayed 6 nights in Jul 2018
Response from Management, on Aug 3, 2018
Thank you very much Gary for your opinion about us, we do our best to improve and We take note about your suggestion. Have a nice day!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Conveniently located for beach, bars and restaurants. Could do with beds being changed if there for a week but clean towels every couple of days.
Stayed 7 nights in May 2018

10/10 Excellent

Gillian, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cye apartments is only 10 mins walk from beach and 15-20 mins to PortAventura theme park. We had drink in the Lazy Wave bar that is connected to the apartments. Also had a nice breakfast there. The pool is a nice size and not too busy. Our 2nd time staying here.
Stayed 10 nights in Jul 2017
Response from Management, on Aug 13, 2017
Thank you so much for your opinion, We hope to see you the next year!!!

8/10 Good

paul

Liked: Cleanliness, staff & service
Convenient and clean hotel
The highlight was Chaplin's entertainment venue at least 3 shows per night free entry and child friendly excellent service,great walks along the Beach front up to old salou,CYE Apartments were very old fashioned reminded me of a 80s style but very clean and friendly staff.3 Groups of us went to salou and stayed in different apartments when we landed at reus airport a taxi service out side told us our apartments were all in different areas and we needed to take separate taxis at a cost of 35 euro each as it turned out we were less than 100 meters apart ??? Could do with an Aldi for shopping maby we just couldnt find one most local people didnt seem to understand English when we asked directions or venues.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and convenient
Excellent service. very friendly and informative staff. The Lazy Wave Bar/Restaurant also Excellent for food, drinks and service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments which is only 10 mins walk to beach and shops / 12 mins walk to Port Aventura. Supermarket very close to it which has most items you would look for. The pool is a nice size and was warm enough. Shame the WIFI only at reception and not in rooms but that's my only complaint.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

andrew

Liked: Cleanliness, staff & service

10/10 Excellent

Brian, Dundee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very relaxing stay here. This was our third time at the Cye apartments, and hope to be back next year.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cye Apartments Salou
the Cye Apartments were fine.the rooms were cleaned every three days as was the towels and linen changed .the night man was a security and reassurance feature .the pool area was fine the pool seating was plentiful .the reception staff were helpful .Wi Fi is only available in the reception area and just outside the door entrance to the pool .May I suggest more seats installed in the reception area or the games room and possibly make the games room also a wi fi area

8/10 Good

Michelle, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean will go back again

8/10 Good

Lauren, Westmeath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
I would 100% recommend these apartments. The location was perfect, not even a 2 minute walk to beach, with lots of local bars around. There's a bus stop right outside and there's always taxis outside the door. The kitchenette was of a very high standard, fridge/freezer, hob, microwave; ideal for breakfasts and light lunches. The only fault I have is that the WiFi (which only works in the lobby) would not work for us at all, there was a very poor connection. But the WiFi in the family bar/restaurant adjacent to the hotel worked in the pool and lobby area. Overall, we had a wonderful experience here.

10/10 Excellent

Caroline, Kirkliston Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Cye Salou
I have been staying in these apartments at least once a year sometimes three times a year and can't fault them. Lovely clean rooms. Great location and absolutely fantastic friendly helpful staff. This is like my second home. Many friends also go there every year.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Plus que moyen mais pour 1 nuit ça passe
Pour une famille pas terrible pour un couple ou pour des ados ça passe. La literie est correcte dans la chambre par contre le canapé n est pas convertible c est un matelas qui coulisse sous le lit et la banquette. Nous y sommes allés en basse saison et le bruit de rue une horreur je n imagine même pas l été.... Pas de double vitrage j ai dormi 2h du à la fatigue à 6h du matin quand la rue était calme . Apparemment néanmoins très bien équipé rien à redire sur ce côté la
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Très bonne literie même si lit gigogne pour les enfants. Accueil excellent. Petit malus: toilettes bouchées et bruit extérieur
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Il ne faut pas avoir le sommeil léger.
Aucune isolation, on entend les voitures, et les klaxonnent au milieu de la nuit. Le pommeau de douche et l'abattant des WC mériterait d'être changé. C'est dommage car sinon hôtel propre, les appartements sont spacieux, et la literie confortable.
Stayed 1 night in Oct 2023

8/10 Good

Zahir

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Génial
Très bon établissement tout était parfait, j’aurais seulement aimer que la piscine ferme un peu plus tard
Stayed 3 nights in Jul 2023

8/10 Good

Abdellatif

Traveled with family
Liked: Cleanliness, room comfort
Parfait
Stayed 7 nights in Jul 2022

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Marie Linsay

Traveled with family
Liked: Cleanliness, room comfort
Très bon séjour
Stayed 4 nights in Apr 2022
Response from Front desk Manager on May 17, 2022
Merci beaucoup Marie!!!

8/10 Good

Josune

Traveled with family
Liked: Cleanliness, room comfort
Lo mejor de la estancia ha sido el personal de los apartamentos, en concreto Montse que es un amor de persona.
Stayed 3 nights in Apr 2022
Response from Front desk Manager on May 17, 2022
Le agradecemos sinceramente que haya valorado el esfuerzo de nuestro personal, y le haremos llegar a Montse el agradecimiento. Es un valor en nuestra empresa.

10/10 Excellent

Bertrand

Traveled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2021

10/10 Excellent

Wojciech

Stayed 7 nights in Sep 2021

6/10 Okay

Juan Carlos

Traveled with family
Disliked: Cleanliness
Decepcionante relación calidad precio
Apartamento antiguo, solamente reformada la recepción. Ubicación excelente aunque imposible aparcar en los alrededores a menos de 1,5 km en pleno mes de agosto. Mucho ruido nocturno. Limpieza deficiente. Wifi inexistente en el apartamento, solamente en recepción. Precio muy alto en relación a su calidad. A pesar de todo, personal amable.
Stayed 5 nights in Aug 2021
Response from Departamento de reservas on Sep 7, 2021
Apreciado Juan Carlos, Le agradecemos valore nuestra ubicación y la amabilidad de nuestro personal. Lamentamos que haya sido dificultoso encontrar parking, y el ruido nocturno, siendo un edificio de apartamentos tenemos recepción 24 horas para atenderlo y controlar los ruidos pero, en plena temporada, a veces se hace más dificultoso. Lamentamos haya considerado insuficiente la limpieza, evidente los apartamentos se presentan limpios y en perfectas condiciones, pero al no ser un hotel, tan solo se realizan 2 limpiezas semanales, que es informado en nuestra web y en plataformas online. Efectivamente no hay wifi en los apartamentos, solo en las zonas comunes, pero tomamos nota y esperamos que en breve esto cambie, para su mayor comodidad. Un cordial saludo,

8/10 Good

Léa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021