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Reviews of Hotel Best Mediterraneo

3 out of 5
Hotel Best Mediterraneo
C/ Vendrell, 23, Salou

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 81 reviews" "
Rating 8 - Good. 36 out of 81 reviews" "
Rating 6 - Okay. 11 out of 81 reviews" "
Rating 4 - Poor. 6 out of 81 reviews" "
Rating 2 - Terrible. 4 out of 81 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Management on Jul 21, 2023
Estimado Alex,Gracias por dejarnos su valoración. Sentimos que su estancia con nosotros no haya sido de su total agrado.Esperamos verle de nuevo.Saludos cordiales,Best Mediterráneo

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Lovely hotel, lovely food. Just a slightly disappointingly grumpy welcome on reception when we arrived.
Stayed 3 nights in Sep 2022

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel.
Lovely big bathroom with lots of space and a large wardrobe area to hang and fold clothes. Free safe which I thought was very good as in the past I have had to pay for the use of this at different hotels. The room could have been more spacious but it had 2 double beds in so they took up all of the room. Rooms were kept clean everyday. Only downside were the lifts, almost impossible to catch one from the top floor, which wasn’t a problem for us to walk down but could be for someone who struggles with mobility, but to walk up 12 flights of stairs each time was a lot. The location is spot on, 5 min walk to the beach, shops across the road and 3 min walk to the closest bars and restaurants. Would stay again.
Stayed 10 nights in Sep 2022

2/10 Terrible

John

Disliked: Property conditions & facilities, room comfort
Families only, not suitable for older couples
The hotel was very clean. The hotel was only suitable for young family's and people with lower expectations. The pool is not big enough for a hotel of this size so consequently the loungers where usually 'reserved with towels by around 0730 desire signs to the contrary. Night 1of 7, we could have join in with next rooms conversation as the walls have not been sound proofed properly, if got worse, after 2300 we got to hear of some chap and his 'ladies' sexual performance until around 0400. Night 2 of 7 we requested a pool room view which apparently translates to approximately 5 feet of pool and most of the pool bar and terrace on this night happened to be bingo. So deep joy, we had very loud disco music from from around 2000 until past midnight.to cap it all we couldn't open our balcony door as the overwhelming stench of cigarette smoke then engulfed our room. The food was average at best but the dining room was a complete free for all with a certain class of people thinking all you can eat is a challenge. The staff it has to be said were very pleasant except for 1 member of the spanish bar staff who didn't seem to understand that 'seco' is the spanish for dry in reference to dry white wine. We left after say 2 of 7, couldn't stay any longer
Stayed 7 nights in Sep 2022
Response from Manager hotel on Sep 23, 2022
Dear Mr.John,Thank you for taking the time to leave us your comments about the hotel. We appreciate you highlighting cleanliness. The hotel is suitable for anyone who wants to come wanting to spend a few days off. In the pool there are always many clients, and we never open before 09:30 in the morning, so you say that at 07:30 all the sunbeds are already reserved, it is not true. They were assigned a room with a pool view as requested. We believe that we have a good set of menus, just as every night we have the themed dinners plus the 3 live stations in the 3 services. We appreciate you highlighting the staff, which is very important to us.Kind regards,Marcelino Gomez

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In all a very good hotel
The only negative was on Saturday the Hotel was completely full soI had to stand in a line for 10 minutes to go in for breakfast and the same for lunch and for evening meal I had to stand inline for 35 minutes On Saturday you could not get a sun bed people just leave towels on the sun beds and going out of the Hotel complained to the Manager pointing out the signs at the hotel stating that you are not allowed to put towels on sun beds and then leave but he wasn’t interested told me that I could go to another hotel in the group and use their beds told him that I try to follow your rules but if you are not going to enforce them I would not follow them myself anymore
Stayed 7 nights in Jun 2022

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was to dated and old fashioned, staff were very pleasant and room attendant was good but just needed a revamp
Stayed 8 nights in Sep 2019
Response from Manager hotel on Sep 25, 2019
Dear guest, Thank you very much for leaving your comment about the hotel and for highlighting the staff, the hotel will be renewed during this winter. Regards, Marcelino Gómez, General manager

10/10 Excellent

Jane, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very clean in a good location
Just the job! Good location within easy walking distance of plenty of bars, shops and restaurants. Room with 2 double beds, hairdryer in bathroom, shower over bath and balcony. All clean. Staff lovely and helpful. Half board, breakfast had lots of choice, freshly made omelettes and pancakes to order. Evening meal lots of choice too and always clean and freshly topped up.
Stayed 3 nights in Jul 2018

6/10 Okay

Anne M, Scotland

Liked: Cleanliness
Pleasant stay close to bus ride for portaventura p
Check in efficient. There was a safe in the room which cost 5 euros per day plus 10 euros deposit for the key. Plenty of choice at breakfast. Checkout good - 12 noon. Though a do not disturb sign would be helpful for the door as the housekeeping lady knocked and tried to come in several times before we finally checked out. Plenty of small shops nearby. We arrived into Salon via train , the taxi ride cost 10euros. Pleasant stay .
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Disliked: Staff & service
Close to all amenities
Hotel was generally fine, clean and tidy, suitable for a short stay. The hotel staff were not the most helpful, were quite rude and unfriendly. The nicest staff were the domestic team who were cleaning the rooms.
Stayed 4 nights in Aug 2017

8/10 Good

Arek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, inconsiderate clientele ruined stay
I was visiting Salou to see PortAventure and have a few relaxing days on the coast. The hotel is located within walking distance to everything so suited my needs. The rooms are basic but good enough for the price while staff on reception were friendly. One real downside to the room is the location of switches on the headboard - these have been fitted so low that during the night any movement results in the lights being switched on by the pillow. Other than that the facilities are as you would expect and make for a good stay. Unfortunately during my stay the hotel was filled with school children from Ireland, lucky for me a large number on my floor. They found it fun to run up and down the corridors until midnight banging on doors and shouting at each other. A teacher would make a token appearance now and them but hey free reign. It meant getting very little sleep or relaxation on the premises. So what can you do? I'd suggest contacting the hotel ahead of time to ensure you are not located in a similar situation as it really impacts on the quality of your holiday - its a shame as the hotel without these guest would have been ideal.

8/10 Good

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was above the bar and they were moving furniture till 0.00 hrs. So very loud and noisy.breakfast was great.
Stayed 1 night in Apr 2024

6/10 Okay

Melinda

Liked: Staff & service, room comfort
Disliked: Cleanliness
Passable
L’hôtel est bien situé et la chambre en elle-même est pas mal avec un petit frigo, la literie est bonne. Ce qui gâche tout c’est vraiment la propreté et l’insonorisation des chambres il y a toujours du bruit. J’avais peur de marcher sans claquettes tellement le sol de la salle de bain était douteux. Poils et cheveux des anciens résidents sur les murs la baignoire le sol
Stayed 2 nights in Sep 2023
Response from Management on Oct 3, 2023
Chère Melinda,Merci de nous laisser vos commentaires sur l'hôtel. Nous apprécions que vous mettiez en valeur la pièce elle-même. Nous reviendrons sur la question du nettoyage, mais nous pensons que l'insonorisation est bonne.Cordialement,Best Mediterráneo

10/10 Excellent

ANTÓNIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Markus

Liked: Staff & service, property conditions & facilities
Toll nett mehr fantastisch Strand Dollkura
Stayed 9 nights in Aug 2023

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bastante "moderno" camas grandes , comodidad , todas las habitaciones tienen balcón , si tuviese que repetir lo haría encantado !!
Stayed 1 night in Jul 2023

8/10 Good

angelica prieto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jun 2023

8/10 Good

Adrien

Traveled with partner
Liked: Cleanliness, staff & service
La chambre était mal isolée, nous entendions tout ce qui se passait dans la rue et dans les chambres avoisinantes. Le ménage était plutôt bien dans l’ensemble. Il y a une vraie problématique par rapport aux ascenseurs qu’on doit attendre super longtemps! La restauration était bonne et variée. Dommage de ne pas avoir accès à la totalité des plats en basse saison. Lors de notre dernier jour nous avons eu accès aux woks et il y avait une plus grande variété de plats. Le personnel était sympathique et à l’écoute.
Stayed 10 nights in Jun 2023

8/10 Good

Realf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Emilie

Stayed 1 night in Apr 2023

10/10 Excellent

mourad

Stayed 2 nights in Sep 2022

8/10 Good

Cristina

Stayed 1 night in Sep 2022

10/10 Excellent

Sabrina

Stayed 2 nights in Sep 2022

8/10 Good

Fernando

Traveled with family
Liked: Staff & service
Stayed 5 nights in Sep 2022

6/10 Okay

Salima

Traveled with group
Disliked: Cleanliness
Stayed 6 nights in Aug 2022

6/10 Okay

Myriam

Stayed 7 nights in Aug 2022

2/10 Terrible

Leila Hamidowa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Nie wieder mehr NIE WIEDER Unhöfliche Mitarbeiter Von montag bis samstag im hotel gewesen und es wurde nicht einziges mal sauber gemacht. Es hiess immer wir notieren es uns euren zimmer nummer heute schicken wir jemanden. Es wurden für 3 Personen 3 Handtücher hingelegt. Man hatte angst strand zu gehen weil wenn man mehr sand mit bringt hat man mehr Unordnung im zimmer. Von dem her ich bin stinksauer nach hause gekommen. Und empfehle diesen hotel niemanden.
Stayed 5 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Vi havde halvpension (morgenmad og aftensmad), men bentttede os ikke rigtig af det, da niveauet var lavt….og aftensmaden især var ikke værd at spise ( det skal dog siges at prisen var lav….og det er ikke let at lave noget, som opfylder ønsket til +400 gæster)
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

NURIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

francisco

Liked: Staff & service
BIEN
SOLO PASE UNA NOCHE PORQUE ME PILLABA CERCA DE MI DESTINO, PARA ESTE FIN CUMPLIO
Stayed 1 night in Sep 2021

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ils nous ont changé d’hôtel Pour un quatre-étoiles encore mieux
Stayed 7 nights in Sep 2021

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, limpieza excelente con cambio de toallas diario y muy buen personal
Stayed 6 nights in Sep 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ojala mucho hoteles de 4 estrellas, fueran como este de 3
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bon rapport qualité prix
Hôtel remis à neuf avec de beaux éclairages bleutés la nuit. Beau balcon mais choisir la vue piscine. Gros problème de place de parking dans le quartier, voir la ville...
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre et bien situé, par contre pas assez de place dans le parking, obligé de tourner des heures pour trouver une place hors site.
Stayed 4 nights in Aug 2021

8/10 Good

roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Hotel très correct, proche du centre, de la plage et pratique en bus pour les avtivites
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente atencion
Stayed 6 nights in Jul 2021

10/10 Excellent

Maria Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiero volver
Maravilloso
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Stayed 8 nights in Sep 2019
Response from Manager on Oct 4, 2019
Estimado Huésped, Gracias por dejarnos su valoración sobre el hotel. Saludos, Marcelino Gómez Director

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix, Salou est une super destination !
Stayed 2 nights in Sep 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное питание, бывают хорошие анимации, довольно тихо, отличная ресепционисит Мария, чего не скажешь о Татьяне- бывает жестковата. Из всех Бест я предпочел бы в этом году именно этот! Несмотря на три звезды, благодаря хорошему Вайфай, питанию- 5 баллов, и анимации.
Stayed 6 nights in Sep 2019

8/10 Good

Patricia Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Bonjour, j estimeque quand on est client de l hotel et que il n y a pas de bus pour repartir a l aeroport il pourrai avoir une solution ce sont toujour les meme qui paye sachant que l avion lui et parti comment on fait...... au revoir
Stayed 10 nights in Aug 2019
Response from Directeur de l´hôtel on Sep 2, 2019
Cher client, Merci de laisser votre commentaire, mais je crois sincèrement que vous devez écrire à votre agence de voyage pour lui dire que c’est avec elle que vous avez fait effectuer le voyage. Salutations, Marcelino Gómez Directeur

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour pour familles , chambre agréable , buffet selon les pays et Méditerranée
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gepflegte Anlage.Super Hotel, freundliches Personal, saubere Zimmer, gepflegte Aussenanlage. Pools sauber, Essensauswahl reichlich und für jeden etwas dabei. Der Strand ist nur 7 min entfernt.
Stayed 7 nights in Jul 2019