Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from W.

Hotel is in dire need of renovation

Posted Sep 8, 2016
Rooms are falling apart. However, public areas are nice.
3 out of 5
by A verified traveler from Ottawa (Canada)

Excellent location but poor maintenance

Posted Sep 7, 2016
Pros: The only thing I liked was the location and the spectacular view from the balcony.
Cons: Hotel needs major renovations and staff needs more training on Customer Service skills.
Location: Location good to visit Rambla Nova and the old city. Beach is not within walking distance and there are no rental facilities for chairs and umbrellas.
The hotel has two categories of rooms: standard and upgraded. There is a huge difference between them, such as: carpet floors vs. hardwood and ceramic tiles; fixed shower head in the bathroom vs. hand shower; worn out rooms vs. freshly painted and nicely decorated walls; etc. Most of the images on their website are taken of the upgraded rooms, so one may be deceived. The front desk staff is neither courteous nor helpful. Examples: we asked in our booking for a room with one double bed, but they gave us one with 2 twin beds. When we asked the reception, the manager said all the rooms are like that and it's nothing he can do - they cannot confirm you get a double bed or not; he was very abrupt, and never explained the difference or offered to upgrade us. However, it happened that we saw the maid cleaning an upgraded room (with king size bed, hardwood and ceramic floors, hand shower in the bathroom), so my husband went back to the reception and was lucky to find a different receptionist who graciously showed us an upgraded room for 20 EUR/night extra. Another negative thing about the front desk staff: they never told us you can get discounted parking in the Plaza de Ayuntamiento (15 EUR/night if you have your parking ticket stamped by the hotel) instead of paying 25 EUR/night in the front of the hotel. Also, they didn't give us good information on beaches, restaurants and other attractions, as they wouldn't know. Wi-fi didn't work almost at all.
5 out of 5
by A verified traveler from Sc

Ottimo hotel vista mare

Posted Aug 25, 2016
Ottimo hotel vista mare ha 15 minuti dal mare ottima posizione centrale
4 out of 5
by A verified traveler

bel hôtel, repas rapport qualité prix au top

Posted Aug 21, 2016
Bel hôtel avec de belles prestations. Trop près du centre ville où les bruits de fiesta se font entendre tard dans la nuit ....
2 out of 5
by A verified traveler from London

NOT FOR FAMILYS

Posted Aug 12, 2016
Pros: Nothing.
Cons: Investment.
This hotel needs a lot of investment to bring it up from it's tired state, staff were very helpful but what is it with Spanish hotels, noise from the flushing of toilets and you can hear every conversation from next rooms. Outside by the pool very dirty needs total overhaul, will not stay there again.
4 out of 5
by A verified traveler

Nice view and easy walking to all attractions.

Posted Aug 11, 2016
Pros: Pool, location, views
Cons: nothing
Location: Excellent location. Close to old town and the archaeological sites.
Fair check-in but took over 15 minutes so we landed a drop-off parking fee. The car-park outside the hotel doesn ot offer hotel rates.
4 out of 5
by A verified traveler

Posted Aug 4, 2016
Nice hotel, well located, beautiful view with balcony. Internet did not work well.
2 out of 5
by A verified traveler from FRANCE

Posted Aug 3, 2016
Hôtel très décevant, l'odeur nauséabonde dans les chambres est intenable.
4 out of 5
by A verified traveler from navarra

ubicación excelente, el trato excelente,

Posted Aug 1, 2016
Pros: la situación y el trato del personal
Cons: pienso que realizar una pequeña restauración, en las salas comunes, se ve un poco desgastado. Por lo demás muy bien, las habitaciones muy cómodas.
Location: La ubicación perfecta, acceso muy rapido a monumentos, centro historico y paseo.
El personal muy agradable, el hotel muy comodo y centrico. Muy bien
3 out of 5
by A verified traveler from Madrid

Posted Jul 26, 2016
El hotel es un poco antiguo y la cama bastante incómoda. La situación muy buena, hay muchos sitios para comer cerca, los monumentos más importantes también se encuentran muy cerca del hotel. Teniendo el cuenta la accesibilidad de las playa en Tarragona, el hotel se encuentra en una muy buena situación