Ratings based on 1,853 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Everyone was nice and helpful.

Posted Apr 14, 2018
Room was clean. Decent area. We would recommend staying here.
Comment from Hotel Management
Apr 26, 2018 by Andrea, Hotel Management
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!
2 out of 5
by A verified traveler

Posted Apr 14, 2018
Screaming, door slamming neighbors never addressed by the hotel personnel. When brought up to management it was met with total indifference.
Comment from Hotel Management
Apr 26, 2018 by Andrea, Hotel Management
We are so sorry that we did not uphold to your standards or our Ramada standards that we live by. We thank you so much and deeply value your business with and hope that you will give us another chance to show you the excellent service that we are capable of.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Apr 9, 2018
Cons: Offer continental breakfast
When looking for the hotel it implies there is continental breakfast and we picked it because of that. Not so. No continental breakfast.
Comment from Hotel Management
Apr 26, 2018 by Andrea, Hotel Management
We are so sorry that we did not uphold to your standards or our Ramada standards that we live by. We thank you so much and deeply value your business with and hope that you will give us another chance to show you the excellent service that we are capable of.
2 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Good staff and room, terrible neighbours

Posted Apr 8, 2018
Pros: friendly staff
Cons: definitely dealing with noisy customers
Location: close to Newport and Huntingdon Beach which was really nice.
No complaints except that our neighbours were terribly noisy all night for 3 of the 4 nights we stayed. They checked out before our last night. I called the hotel lobby 3 times over the course of 3 nights. The person at the desk would call their neighbouring room, but the next night it was the same thing again. My feeling was that they should have given a warning the first night and booted them out after that. It was extremely disappointing that the noise wasn't dealt with properly.
Comment from Hotel Management
Apr 26, 2018 by Andrea, Hotel Management
We are so sorry that we did not uphold to your standards or our Ramada standards that we live by. We thank you so much and deeply value your business with and hope that you will give us another chance to show you the excellent service that we are capable of.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2018
Great location. Great service. Clean room. But, a bit on the noisy side.
Comment from Hotel Management
Apr 26, 2018 by Andrea, Hotel Management
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

The hotel was perfect for what we wanted.

Posted Apr 3, 2018
I really enjoyed my stay. Did have one night of noisy neighbors, but I wasn't letting it bother me.
Comment from Hotel Management
Apr 5, 2018 by Andrea, Hotel Management
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!
2 out of 5
by A verified traveler

Place and staff smell like marijuana.

Posted Apr 1, 2018
Stinky. The hotel staff said guests were smoking in the rooms when they shouldn’t have been. We saw the staff smoking weed in the rooms. Wouldn’t recommend it.
Comment from Hotel Management
Apr 5, 2018 by A, Hotel Management
Not even sure what to even say about this review. Obviously ridiculous to say that our staff was smoking weed in the rooms, which is completely untrue.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Comfortable Hotel close to everything

Posted Mar 31, 2018
My family and I just spent 11 days in California. When trying to find a hotel I wanted something that wasn’t pricey, centrally located to what we wanted to do (Disneyland, Los Angeles, San Diego, beaches, etc), this hotel is 5 minutes away from the ocean. And lastly Safe and Comfortable. If that’s what you’re looking for this is your hotel. The extremely friendly staff was a plus! Will definitely stay here again for a long trip.
Comment from Hotel Management
Apr 5, 2018 by Andrea, Hotel Management
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!
3 out of 5
by A verified traveler from Leicester uk

Ok hotel used this hotel as a base

Posted Mar 28, 2018
Lift out of action for 4 days and we were on the third floor . Toilet intermittently failed to flush properly we reported this in the morning but had to call reception on our return in the evening as it had not been fixed. The maintenance man did arrived promptly but the fault persisted after he left. The rooms were large and comfortable and kept very clean .
Comment from Hotel Management
Apr 5, 2018 by Andrea, Hotel Management
We are so sorry that we did not uphold to your standards or our Ramada standards that we lice by. We thank you so much and deeply value your business with and hope that you will give us another chance to show you the excellent service that we are capable of.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2018
Hotel and staff o wonderful pool and pool hot tub was a great room was large and clean would stay here again
Comment from Hotel Management
Apr 5, 2018 by Andrea, Hotel Management
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!