Ratings based on 878 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Amazing staff, perfect location

Posted Oct 30, 2017
Stayed for one night only - upon check in I asked about late checkout and was granted with a 3pm checkout!! Upon my stay I requested room service and food was great, perfect temperature and delivered by a very kind person. Valet people was also extremely kind and attentive! As I was leaving, they always offered directions, recommendations and a bottle of water! I didn't have a chance to dine in their restaurant, neither to use the pool or spa. But I'll be returning soon and will update my review
4 out of 5
Recommended
for Everyone
by A verified traveler from South Coast Plaza, Costa Mesa Ca

Nice hotel close to the beach and great shopping!

Posted Oct 30, 2017
Staff was amazing and so helpful and friendly!!! Everything was great ! Room was nice! Hotel was nice! And I can’t stress enough how WONDERFUL ALL THE STAFF WAS! The Housekeepers! the front desk! The valet! The door men! The only thing that was disappointing was.... the chips and guacamole and salsa in the hotel restaurant down stairs was terrible! For $12.00 it tasted like it was bought at Vons, like it came out of a can, It was not fresh and it was not real avocados.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Our stay was great! Our stay was great, our stay was great, our stay was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Nice location , walkable to restaurants and shopping
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

goodhotel

Posted Sep 19, 2017
good location,very close to the shopping, the valet is very nice i would like to live in this hotel again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
A true luxury experience. Friendly and professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Always exceptionally clean and quite with great restaurants nearby and of course the OC Performing Arts Center is in walking distance
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice but unspectacular.

Posted Aug 18, 2017
Nice and clean, and great staff, but they nickle and dime you on internet and other minor amenities.
5 out of 5
by Carlos

This traveler left a rating score only Posted Aug 16, 2017 on Hotels
5 out of 5
by Shannon

Posted Aug 14, 2017 on Hotels
Very nice hotel and staff is absolutely wonderful! The location is great and walking distance from practically everything. Pool is salt water which I love, only wish they had a jacuzzi.