Ratings based on 86 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2017
Really Nice Stay Overall!! I enjoyed my 5 night stay here. I loved the fire pit downstairs and how my room overlooked the pool and fire pit. The room was awesome and only had one or two issues. I would definitely stay here again.
Comment from Hotel Management
Aug 7, 2017 by scottyoung, Hotel Management
Thank you so much for taking the time to send us your feedback. We are so pleased you enjoyed your accommodations and look forward to another opportunity to serve you on your next visit. Have a blessed day! Warm regards, Scott Young General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Friendly staffs!!!!

Posted Jun 29, 2017
everybody working here were very friendly and doing an awesome job!!!!
Comment from Hotel Management
Jun 29, 2017 by syoung, Hotel Management
Thank you so much for your feedback, my team will be delighted to hear of your kind words. We look forward to another opportunity to serve you in the near future. Have a blessed day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jun 25, 2017
Comfortable and clean room. Amenities inside the room was sufficient. Suggestion Need to put a lock safe to store important personal items
Comment from Hotel Management
Jun 26, 2017 by syoung, Hotel Management
Thank you for taking the time to send us your feedback. I am pleased to inform you that we do offer lock safes at our front desk, located in the back office for protection. However, we will look into placing some in the guest rooms for future purposes. Thank you for bringing this matter to my attention, we look forward to another opportunity to serve you. Warm regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from phoenix,az

Decent Hotel

Posted Jun 24, 2017
The hotel was decent. Nothing horrible but nothing great. The bed was comfy and the room was good. When we went for breakfast one of the mornings and they had already ran out of everything except muffins. It was only 9:30. The pool was nice. Had a lot of stuff in it from the surrounding trees but it didn't bother us. They had a cool fire pit too, saw people roasting marshmallows out there one night.
Comment from Hotel Management
Jun 26, 2017 by syoung, Hotel Management
Thank you for taking the time to send us your feedback. I am pleased to read that you enjoyed your stay, and will be addressing your concerns immediately to make necessary changes for the better. We hope to be of service to you in the future and look forward to your return. Warm regards, Scott Young General Manager
4 out of 5
by Julia

Clean, but not really worth it.

Posted May 12, 2017 on Hotels
We were there for a lacrosse tournament. It was clean and the front desk was friendly. I would not stay there again. The bed was not to our liking. It was dated and the advertised breakfast was . . . just, no. It was fine for the college kids, but as a parent, not so much.
Comment from Hotel Management
May 17, 2017 by Andre, Hotel Management
Thank you for your valuable feedback, we are sorry you did not enjoy your stay. Please know we will use your feedback to better our service and product for the future. Warm regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast lacking.

Posted May 11, 2017
Pros: Great price and location.
Cons: The breakfast.
Location: Beach and restaurants
The format of the breakfast should be buffet style. The one worker had trouble keeing up with a line of 10 - 20 patrons.
Comment from Hotel Management
May 17, 2017 by syoung, Hotel Management
Thank you for providing us your feedback, please know that we will use your feedback to better our service for the future. We hope to be of service to you in the future. Warm regards, General Manager
5 out of 5
by carlos

I'll keep on staying here

Posted May 1, 2017 on Hotels
This is my 3rd time staying here and the staff has always been very helpful and friendly. The rooms are nice and clean.
Comment from Hotel Management
May 4, 2017 by Andre, Hotel Management
Thank you so much for your delightful feedback, we are pleased to hear that you enjoyed your stay! We look forward to your return. Warm regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2017
Upon arrival I was never t greeted with friendliness or courtesy. Check out the lady was very professional and all smiles
Comment from Hotel Management
May 4, 2017 by Syoung, Hotel Management
Thank you for your feedback, we will work extra hard to ensure a delightful greeting upon arrival for all of our guests in the future. We appreciate you letting us know.
5 out of 5
by Vanessa

Posted Apr 24, 2017 on Hotels
pleasant stay
Comment from Hotel Management
Apr 27, 2017 by Andre, Hotel Management
Thank you so much for staying with us, and providing your feedback. I am pleased to hear that you enjoyed your stay, and look forward to being of service to you in the future. Warm regards, General Manager
1 out of 5
by A verified traveler

Bed Bugs!!!

Posted Apr 17, 2017
Pros: Nothing
Cons: Everything
I found a huge bed bug.....captured it in a tissue, gave it to the manager. At first they were only going to refund the rest of my stay. Then they did a day later refund the start of my stay. The manager called me saying that was the only bed bug because the exterminator didn't find anymore. LOL is all I can say about that. The first night I stayed there the room had a funny smell and I itched all night. I was moved the room with the bed bugs. That late morning I was on my way to the front desk and there 5 people in a circle smoking marijuana, same smell coming into my room the night before. When one of the girls in the circle saw me coming she tried to hide it. Marijuana will be legal recreational in 2018. This is 2017 Clarion. I'm not sure where the good reviews are coming from that I read prior to booking at this location. The breakfast is given when you hand in vouchers that are given to you if/when you ask about breakfast. And those are not for the duration of your stay. That's my review!!!
Comment from Hotel Management
Apr 20, 2017 by Syoung, Hotel Management
Thank you so much for providing your feedback from your recent stay. I truly apologize that you had to experience any sort of inconvenience during your stay. Please know that your concerns were addressed immediately upon learning of your findings, and all tests have come back negative for any further issues with your room. Again, I apologize for any inconvenience and appreciate you bringing this matter to our attention during your stay so we were able to address it. Please do not hesitate to contact us if your refund has not processed yet. Have a great day! Warm regards, General Manager