Penthouse, 1 Double Bed, Sea View | Minibar, in-room safe, individually decorated, desk

Reviews of Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda

5 out of 5
Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda
Loc. Cala di Vope, Costa Smeralda, Arzachena, OT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 80 reviews" "
Rating 8 - Good. 13 out of 80 reviews" "
Rating 6 - Okay. 5 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

racha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quite and clean. Staff is amazing
Stayed 8 nights in Sep 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at cala di volpe , not the first time in Sardinia, The hotel is located 30min from the airport and 10min from Porto cervo , Sept is a quiet time. Specially after the 15th. The hotel is amazing, so lovely in all aspects . Located in an amazing area in Sardinia. The food and beverage is expensive. The room is clean . In general it's more than 5 star ⭐, Definitely I'll come back to this property. It's a must
Stayed 4 nights in Sep 2023

10/10 Excellent

yosef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An aesthetic dream (but a pricey one!)
Cala di Volpe is undoubtedly a stunning property - one of the most aesthetically unique and beautiful places I've stayed in. Every corner is so picturesque, it almost feels unreal. We loved the honeymoon surprise on arrival, the room upgrade, the free use of the pristine world-class Mouratoglou (!) tennis courts and Padel courts, and the open air fitness centre (though we do think a covering over the thatched roof would prevent equipment damage from rain!). My husband had food poisoning on the final night (from another restaurant, not the hotel's!) and they kindly extended our check out obligingly. A few areas of improvement - only because you are paying a great deal to stay here and so deserve the best! - there is no milk for tea/coffee provided in the room and when I requested some, they charged me 9 Euros for a cup of milk! - non-motorised water sports are charged and is run by a third company ... I would think a hotel of this price should provide complimentary kayaks / SUP available for guests to use in the private beach - there is no jacuzzi or pool in the spa, and the spa menu is exorbitantly priced - the hospitality of the hotel, whilst friendly, was not overly accommodating (for reference, La Villa Del Rei for us is the gold standard!)
Stayed 3 nights in May 2023

4/10 Poor

Kevin, braintree

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was extremely unfriendly
Stayed 4 nights in Jun 2023

10/10 Excellent

Hali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I would recommend staying at Cala di Volpe. The service was wonderful. We had a wonderful time. The I my negative was that the pool was cold.
Stayed 3 nights in Apr 2023

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, the service, staff and location are impeccable in every way. I traveled in my career extensively for decades and the experience here is one of the best I have ever had. I cannot rate this high enough in every category. I cannot wait to come back again and again.
Stayed 1 night in Oct 2022
Response from Guest Experience Team on Oct 19, 2022
Dear Mrs Iris, we thank you from the bottom of our hearts for your kind words. It was indeed a true pleasure and honor to have you with us at the Cala di Volpe. We are looking forward to welcome you back home next year!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
One of the best properties in the world, an amazing restaurant, private beach, breathtaking views.
Stayed 2 nights in Sep 2022
Response from Guest Experience Team on Oct 19, 2022
Dear Mr Matthew, we thank you very much for complimenting on our property. We are proud to hear that Cala di Volpe left in your heart such beautiful memories. We are looking forward to welcome you back next year!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re isolated and unless you have a car the food prices are expensive!
Stayed 3 nights in Sep 2022
Response from Guest Experience Team on Oct 19, 2022
Dear Mrs Susan, we would like to thank you for your constructive feedback. As you rightly mention, the Cala di Volpe is a resort, for guests interested in exploring the coast we'd recommend renting a car either at the airport or directly on property through our Concierge. The Hotel offers different meal plan options that are very convenient.We are looking forward to welcome you back!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible - but expensive
The hotel is fabulous. Everything you’d expect from a top Italian hotel. Go there dressing to impress as everyone dressed to the 9s. The main restaurant is excellent. Ignore the menu, ask the waiter and they’ll pretty much make you whatever you want. Only downside is everything is extra and expensive! Just get ready to sign it to the room…
Stayed 2 nights in Sep 2022
Response from Guest Experience Team on Oct 19, 2022
Dear Mr Robert, we are happy to read your feedback and to know you had an incredible stay at the Cala di Volpe. The menu at Le Grand restaurant offers daily choice of menu, as you rightly mentioned, but for the extras, our Chef is ready to satisfy whatever your request or personal tastes. Hope to welcome you back in future!

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 6 nights in Jul 2022

6/10 Okay

Juliana

Stayed 4 nights in Jun 2022

10/10 Excellent

Filipa

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort not far from Olbia airport. Excellent food service at the restaurant, and staff is just top-notch! Truly a 5 star resort, will be glad to stay again in the near future!
Stayed 4 nights in May 2022

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VIP Treatment!!!
Amazing place!!! We loved it!! You are treated like a VIP! Everything was excellent!! Breakfast was amazing!! The views and room were incredible! And the staff were so helpful!
Stayed 2 nights in Apr 2022

10/10 Excellent

Ian

Stayed 3 nights in Apr 2022

10/10 Excellent

Majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Truly magical place
Stayed 1 night in Sep 2021
Response from Guests Experience Team on Oct 12, 2021
Dear Majda, Thank you for your 10 and for describing your stay as "beautiful". We look forward to welcoming you back many more times in future and send you our best regards

10/10 Excellent

Karolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Cala di Volpe hotel! Beautiful location and amazing dining options including nobu Italian restaurant and beef bar! Private beach and amazing pool area, hotel meets all the expectations for 5 star luxury hotel. It’s expensive but that is regular prices in Porto Cervo area. Amazing stay!
Stayed 7 nights in Aug 2021
Response from Guests Experience Team on Oct 12, 2021
Dear Karolina, A sincere thank you from the whole Team for the nice words you have taken the time to write. Looking forward to welcoming you again.

10/10 Excellent

Josie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Beautiful! Amazing location!!!💯
Stayed 7 nights in Sep 2021
Response from Guests Experience Team on Oct 12, 2021
Dear Josie Very kind of you to share your appreciation. We are delighted to be "excellent" and "amazing" for you. Warm regards

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Guests Experience Team on Oct 12, 2021
Dear Jared Thank you very much! We appreciate your 10 to the experience. We will be here waiting whenever you wish to visit us again. Regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel
Great place to stay, rooms are modern,clean and bright and have fantastic views of the bay. Would recommend it
Stayed 1 night in Sep 2020
Response from Guests Experience Team on Sep 25, 2020
Dear Mrs Elizabeth, Thank you very much for the nice words chosen to describe Cala di Volpe and for sharing your positive comment. We are pleased to know you had a great stay and very much look forward to welcoming you back again next year. With all our best regards Guests Experience Team

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019
Response from Guests Experience Team on Oct 1, 2019
Dear Sirs We thank you for sharing your evaluation. We are pleased to see your experience was pleasant and hope you left with pleasant memories of the beautiful September days spent in this corner of Paradise. We look forward to welcoming you back, Best regards Guests Experience Team

10/10 Excellent

Mary, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay. The beautiful property, great location and super attentive staff. I heard this was one of Europes finest hotels and I don’t doubt it. Really exquisite, highly recommend!!
Stayed 4 nights in Sep 2019
Response from Guests Experience Team on Sep 26, 2019
Dear Mary, We thank you for your feedback and very much appreciate your nice comments. We are very proud to know your stay was up to your expectations and we hope our Team exceeded in delivering the experience with their outstanding service and friendly and welcoming attitude. We strongly hope you left with long lasting memories that will soon bring you back to Cala di Volpe for more and more visits. Warm regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Guests Experience Team on Sep 26, 2019
Dear Guest We are delighted to see your overall experience was pleasant and thank you for sharing your evaluation with us. We trust our Team made you feel welcomed and special and that a new visit is already in your plans for next year. We will be pleased to welcome you back, Best regards

8/10 Good

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Nice place with good staff. A bit tough to get to certain rooms with heavy luggage. Overall nice experience though.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscapes. Beach fab. Service excellent. Food superior. Room needs some fresh updating.
Stayed 5 nights in Aug 2019
Response from Guests Experience Team on Sep 9, 2019
Dear Sir, We are glad you enjoyed your overall experience and thank you for leaving such nice words on our destination. Cala di Volpe's architecture is worldly recognized for its iconic and natural charm. The renovation project that the property is undergoing with this year new lobby and bar will gradually involve also rooms being modernized and refurbished without losing the internationally acclaimed distinguished style. We hope you will have the pleasure to see the redesigned rooms during your next stay with us. Looking forward to welcoming you back, Best regards Guests Experience Team

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the most beautiful natural setting
A perfect place for luxurious pampering in the sun, on the exquisite and pristine Sardinian coast, with its own dreamy beach and wonderful facilities.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, friendly staff. beautiful room with very good bed. Bar is great
Stayed 4 nights in May 2018
Response from Guest Experience Team on May 23, 2018
We highly appreciate your comment that is a proof that we are in the right direction of continuously improving the experience delivered to our guests. We will be very glad to welcome you back soon! Best regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
Great top end Hotel in beautiful location With Quality amenities.
Stayed 2 nights in May 2018
Response from Guest Experience Team on May 22, 2018
Dear Mr James, We highly appreciate your feedback that helps us to continuously improve the experience delivered to our guests. We are happy that you did enjoy the time spent at the Cala Di Volpe and are very much looking forward to welcoming you back soon. Best regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel with top notch facilities
Very Nice Hotel , location was convenient to the Business I was conducting, facilities and quality of services excellent.
Stayed 1 night in May 2018
Response from Guest Experience Team on May 22, 2018
Dear Mr James, Everyday we strive to provide the exceptional service to our guests and we feel proud each time we manage not only to meet the expectations but to exceed them in every aspect. Looking forward to welcoming you back soon!

10/10 Excellent

Jim , Bristol - United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel customer service I have ever experienced. The staff were amazing. The hotel truly is a five star hotel. Everything was just perfect.
Stayed 3 nights in May 2018
Response from Guest Experience Team on May 13, 2018
Dear Jim, Thank you so much for your kind words that will be definitely shared with all the Team. We are truly happy each time we not just manage to meet guests' expectation but rather exceed them. It was our pleasure to have you with us and we are very much looking forward to seeing you back soon! Greetings from all of us Cala

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, Excellent Service!
I must say that after travelling throughout most of Europe this is one of my top rated stays. Everyone from housekeeping to the the concierge were friendly and helpful! The views were spectacular and the short boat ride to the private beach was breathtaking! A special thank you to the hotel manager for taking care of every detail of our trip!! I'll be back in a few days and looking forward to ending my stay in Sardinia at this gem
Stayed 3 nights in Sep 2017
Dear Mr Michael, Thank you very much for your kind words. It was our honour and pleasure to have you as our guest. We are delighted to know that you spent a wonderful time with us at Cala di Volpe and that our associates managed to deliver an impeccable personalized service making you feel relaxed and let you enjoy at most your time on the emerald coast. Greetings from al the Team. We are very much looking forward to welcoming you back to Costa Smeralda! With best regards, Guest Experience Team

10/10 Excellent

Afsie, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emerald Waters indeed
I didn't know what to expect. Extremely comfortable hotel. It is not for the budget conscious. My husband and I were traveling without our children so the cost of food and drinks were not an issue. It was extremely relaxing with really nice staff who took care of us. Strongly suggest renting a private boat to go Island hopping to see the clearest waters. Also, a car to drive to Porto Cervo and Palau towns. Or any where else if you like, we stayed on the North East of the Island.
Stayed 6 nights in Aug 2017
Response from Guest Experience Team on Sep 10, 2017
Dear Afsie, Thank you for taking time to write a review regarding your recent stay with us and share your experience. We are happy to know that you have enjoyed the time spent at Cala di Volpe and that you have also discovered the local beauties of the Island. Each year we are organising a range of activities, gala dinners, concerts, sport championships and many other in order to vary the experience of our guests who come back over the years. Looking forward to welcoming you back to Costa! Best regards.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Nina, Thank you for the rating assigned to our property. We are happy that you enjoyed your time at Cala di Volpe. Looking forward to welcoming you back Best regards, The Management Cala di Volpe Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pat, Londkn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service.
This is a beautiful hotel: wonderful location, well-appointed. Huge pool, boat transfer every 30 minutes to very nice private local beach. Restaurant nice; very expensive (€200 a head without drinks) for food that's nice enough but nothing special. In summary, very expensive but beautiful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Amazing property! Romantic and great value off season.

10/10 Excellent

Jessica, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Beautiful location, excellent service. Hotel is not particularly modern, but very nice.

10/10 Excellent

June, Staffordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Honeymoon
We realised as soon as we arrived that we were at a very exclusive place, within 24hrs had settled in to the exquisite surroundings. The food was superb, especially the daily lunch experience!Wonderful setting, we had the most relaxing holiday ever! We will return!

10/10 Excellent

Alice

Stayed 6 nights in May 2023

10/10 Excellent

patricia b

Stayed 3 nights in Sep 2022
Response from Guest Experience Team on Oct 19, 2022
Dear Patricia B., we thank you very much for posting your feedback! We are looking forward to welcome you back at the Cala di Volpe!

10/10 Excellent

Mano

Stayed 3 nights in Sep 2022
Response from Guest Experience Team on Oct 19, 2022
Dear Mano, we thank you very much for posting your feedback! We are looking forward to welcome you back at the Cala di Volpe!

8/10 Good

MASSIMO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SERVIZI ALLA SPIAGGIA E PISCINA BUONE MIGLIORABILE LA COLAZIONE
Stayed 3 nights in Jun 2022

10/10 Excellent

Gereon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very nice
Stayed 4 nights in Sep 2020
Response from Guests Experience Team on Sep 22, 2020
Dear Mr Gereon, The whole Team would like to thank you for the nice feedback and comment, and for choosing Hotel Cala di Volpe again for your stay. We will be waiting to welcome you back in 2021. Meanwhile we send you our warmest regards Guests Experience Team

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Guests Experience Team on Sep 26, 2019
Dear Guest, We appreciate you taking the time to evaluate your eperience. We strongly hope the setting, the flavours and the perfumes of Cala di Volpe are now part of your fondest memories and we very much look forward to welcoming you back, Warmest regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a magical place with a huge history! Everything was on point. Breakfast, drinks at the terrace or lunch by the pool the tender service to the beach was also good! So I didn’t feel like going out out the hotel you’ve had everything there ;)
Stayed 4 nights in Jun 2019
Response from Guests Experience Team on Aug 20, 2019
Dear Mr Anonymous We thank you for sharing your comments on your recent stay, we are delighted to see you had a great experience with us and that you enjoyed the Cala di Volpe at its best. Should you have the opportunity to visit us in September, you could also blend relax with well-being by taking advantage of our offer of retreats by acclaimed UK nutritionist and wellness expert Amanda Hamilton. We thank you again for your preference and look forward to the pleasure of welcoming you back. Best regards Guests Experience Team

2/10 Terrible

MARCIA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não vale quanto pesa!!
Hotel muito caro para que os funcionários do concierge façam pouco caso de vc se vc não fecha um passeio caro. Só não fui embora porque um recepcionista me tratou muito bem. O quarto que me deram a cama tinha 1 metro de altura.... péssimo!!!
Stayed 3 nights in Jul 2019
Response from Guests Experience Team on Sep 9, 2019
Dear Mrs Marcia We are always grateful to Guests for leaving feedbacks as all comments are considered as opportunities of enhancing the already high level of our performance. We are sorry to acknowledge your experience was not up to expectations regarding the service as it does not reflect the kind of feedbacks that we are used to receive about our collaborators, normally scored at the top in all evaluations as the real value added to the property, as many of the published review confirm. Our Conciergerie especially was appointed this year with the Marriott Award of Excellence in recognition of the great work done for decades, being for 24 hour a day the real boundary between the Guest and the destination, thanks to their local expertise. They only recommend the highest quality services, and only provided by official partners, to guarantee Guests an experience in line with our positioning. Regarding rooms, this is another points of strength with their original style and personality that makes most of the Guests book by room number, for the peculiarity distinguishing each accommodation, but of course we do not discuss personal taste. We take however this occasion to inform you that rooms will be gradually renovated as part of the large restyling project involving the property and we strongly hope to have you back again to discover them. We look forward to welcoming you back to make your stay unforgettable. Best regards Guests Experience Team

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019
Response from Guests Experience Team on Sep 9, 2019
Dear Sir We highly appreciate you taking the time to share your feedback that helps us to continuously improve the experience delivered to our guests. We hope you left with long lasting memories that will bring you back to visit us again soon. Best regards Guests Experience Team