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Reviews of Colonna Beach Hotel

4 out of 5
Colonna Beach Hotel
Golfo Di Marinella, Porto Rotondo, Golfo Aranci, OT

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 99 reviews" "
Rating 8 - Good. 45 out of 99 reviews" "
Rating 6 - Okay. 22 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 7 out of 99 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location, heartless restaurant manager
We did not book full board but failed to realize we would be treated as second class citizens because of this. Upon checkin were misled into thinking we would be able to eat dinner there but were later told they couldn't squeeze 2 people into their dinner service so we had to go out into the pouring rain to search for dinner. It was the same for breakfast the next morning, later we were told we could come for breakfast but only atfer 9:00 but it was 35 Euro a person and all we wanted was a croissant and a coffee. We went to the restaurant on the beach where we had 2 croissants 2 cappacinos and a fresh OJ for 13 euro (saved 57 Euro with that )
Stayed 2 nights in Sep 2023
Response from bruna ricevimento on Sep 22, 2023
Good morning,thanks for your review.I don't understand your beginning: your deduction does not correspond to reality; in fact, priority in the restaurant is dedicated to Guests who originally book the various arrangements (bb-hb-fb)Upon the check-in we summarize all our services suggesting that you contact the restaurant directly to book a table based on availability for extra breakfast and dinner.The cost of the buffet breakfast does not correspond to . 35 - but . 20 - while for the same drink at the bar you would have spent . 10 -Thank you sincerelyColonna Beach Hotel Staff

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute hotel with access to an amazing beach! Service here was outstanding. We were sad to not stay longer.
Stayed 1 night in Aug 2023
Response from Bruna on Aug 16, 2023
Good afternoonit's was a pleasure to guest you.enjoy your dayColonna beach hotel staff

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2023
Response from bruna ricevimento on Jul 9, 2023
Good morning Mr. Jamesthankyou, your opinion is important for us.enjoy your daysincerelyColonna beach hotel

2/10 Terrible

LYDIA

Stayed 2 nights in Sep 2022
Response from Rossella on Sep 9, 2022
Grazie.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Rossella on Jul 17, 2022
Dear Peter, thank you so much!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little worn around the edges. Very expensive drinks
Stayed 5 nights in Jul 2019

6/10 Okay

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
Positives: The staff were very professional and I'd rate them as excellent, particularly the front desk staff. They helped us with a travel reservation issue with Alitalia and went above and beyond to help us. When we learned that our booking wasn't what we thought we booked (turns out it was our booking mistake, not the hotels), they were willing to give us a lower rate deal for the 2nd room. Also, when we had to cut our stay short by a night because of our travel issue with Alitalia, they were willing to effectively give us a credit through our ancillary charges. Gabriella and her staff were very good! The hotel is well kept, in a good location (5 min walk to the beach), has a nice pool, rooms were clean and nice, but small. The A/C was a bonus as it was hot when we were there. Areas for improvement: The hotel is a bit "dated" and could definitely use updating. Dinner at the "on premises" restaurant was mediocre at best and was of a lesser quality and offering than were were expecting. For the value, it wasn't a bad option for us.
Stayed 2 nights in Jun 2019

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our third time here: it's a bit pricey but we're already talking about going back next year. Great location, good evening meals, charming staff, always very clean and fabulous pool. We quite like the aging decor but realise it is not to everyone's taste. Wi fi comes and goes depending on where you are on the site.
Stayed 11 nights in May 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

mcf

Disliked: Property conditions & facilities, room comfort
Ok hotel,
Very confusing direction to get to the hotel, pretty secluded, must have car to go anywhere, beautiful beach....
Stayed 2 nights in Aug 2017

2/10 Terrible

VALENTINO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2017

6/10 Okay

canadian, S.

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible don't stay here
Beds are the WORST! We had a terrible sleep. The front desk staff were very rude and always seemed annoyed when we asked for help or recommendations. This was very overpriced. Come prepared to pay extra for everything! You have to pay for towels, umbrellas, and chairs! For over 300 CAD per night, this felt like a high end hostel. Air Bnb had villas in the area. Just rent a car and visit the beach as it is publically accesssible!
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice close to beach
Very nice hotel rooms need updating but very clean
Stayed 4 nights in Jun 2017

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location (being on one of best beaches I have ever swum on anywhere in the Med), beautiful grounds, very clean, a proper swimming pool, varied and plentiful food, and a staff team who were highly efficient and friendly. The decor is a bit quirky. There are lots of stencilled walls and ceilings with faded and somewhat random prints of 18th and 19th Century British sailing ships. At least this made a change from the bland shades of grey that seems to characterise lots of hotel chains. Check-in was find, but check-out was slow (as there were several guests leaving at once, but only one person on the desk and the card machine was unreliable. She was clearly doing her best under difficult circumstances and was suitably apologetic). It didn't matter to me as I had plenty of time, but it would have been a problem had my circumstances been different.
Stayed 7 nights in May 2017

6/10 Okay

beatrice

Disliked: Staff & service

8/10 Good

Barrie, Ross on Wye, Herefordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good position on the beach, nice size swimm
Not to0 far from airport, good resturants near, hotel staff helpfull

10/10 Excellent

thomas, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location, peaceful and relaxing.
Lovely setting from which to enjoy the beach and explore the island generally. Superb friendly and helpful staff. If you like Italian food the definitely have evening meals which were delicious every night of the week.
Large pool
Hotel and pool

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Good location & lovely beaches. Food at the restaurant was good along with service from the staff.

8/10 Good

Romain, Brighton, UK

Liked: Cleanliness, staff & service
Summer 2015 Holiday in Sardinia
Great location (10 min walk from the beach). Hotel is a bit run down but overall was a very pleasant stay. Mixed feelings towards staff at reception (not so helpful or polite) but all staff at restaurant/bar was amazing. Food was great, although a bit expensive if bought outside half-board. Nice swimming pool. If you don't speak Italian it might be an slight issue to communicate with staff...

10/10 Excellent

Simon, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Great room with excellent Aircon and shower. Staff were great and friendly. Especially Alberto who made an extra effort with us. The beach also very nice with the private area and dedicated sun loungers and parasols. Local shop and cash machine is a 5-10 min walk.

6/10 Okay

Rania, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Below Average and Outdated
This hotel is very outdated. The mattress left the side of my thighs bruised due to the springs in the mattress.. Not even exaggerating. The customer service was below average, apart from giving you help on directions, no one went out of their way for any other requests and the food, below average also. The "free wifi".. Well, there's a catch, we noticed that after midnight we could never connect to wifi.. Everyone we spoke to at reception about it, the response was "oh we will call the technician tomorrow". We heard that response for 5 days straight. We knew for a fact they deactivated it after a certain time but didn't want to admit it. "Airport transportation" on hotels.com website does NOT mean airport transfer. The hotel does not offer this service even though it's listed under "hotel facilities". You will need to either catch a taxi (cost us €43) or catch a train/bus to Olbia then another bus or taxi to hotel. "Digital Channels".. Yes!!!! Only one channel in English and it's the BBC news.. Not that you're there to watch TV but the option would be nice! The only positive thing they offered at the hotel was a pass to their private access beach which give you chairs and an umbrella for free, the beach there is beautiful but that's about it on the positive side. I'd advise you to stay elsewhere otherwise.

6/10 Okay

REINALDO, Rio de Janeiro

Liked: Cleanliness
Attentive staff and very nice. Facilities clean and well cared for. Room doesn't offer much comfort. Dark bathroom and very small box. Offer a wi-fi service that simply does not work. I felt very hurt because, I needed the internet to work.

8/10 Good

Briane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

serena, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach with swimming pool
The staff was exceptional and very professional especially Elena Christian and Osumeni at the front desk. The dining room staff were very friendly and nice especially Sabrina. The staff are an asset to this hotel.

4/10 Poor

Rasmus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Trist hotel. Hotels.com var heller ikke til meget hjælp. Værelserne trætte og slidte. Restauranten serverede kedelig aftensmad. Morgenmaden skulle indtages i restauranten, det var strengt forbudt at tage den med ud på terrassen, selvom der var masser af plads. Restauranten var oplyst af utallige sparepærer, så ingen hygge eller stemning. Generelt følte vi os ikke rigtig velkomne. Beliggenheden er ikke på stranden, og 300 m er heller ikke tæt på stranden. 24 euro om dagen for parasol og solstole er dælme dyrt, og burde være inkluderet i prisen. Personalet i receptionen og baren var søde, men det opvejer ikke en følelse af et skidt ophold.
Stayed 9 nights in Jul 2023
Response from bruna ricevimento on Jul 25, 2023
God morgenTak fordi du sendte os din mening; Vi er kede af, at du ikke følte dig godt modtaget.Hele strukturen er indrettet i sardinsk stil, behageligt spraglet i de typiske farver, nedsænket i en smuk park og have spraglet af middelhavsplanter.Alle vores ydelser tilbydes gæsten med professionalisme og høflighed i overensstemmelse med gældende regler om hygiejne og sundhed.Tak fordi du har anerkendt vores høflighed, vi vil helt sikkert tage din mening i betragtning

4/10 Poor

Rune Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Bruna on Jul 14, 2023
Buongiorno Signor Andre,grazie per la Sua recensione; sicuramente proseguiamo nella nostra crescita professionale.Siamo altrettanto certi che tutto lo staff lavora giornalmente in maniera sorridente e professionale, i servizi proposti sono meritevoli e di gran lunga superiore alle aspettative.Sempre a disposizione per un ulteriore confronto.GraziecordialmenteColonna beach hotel staff

10/10 Excellent

Blanca Norely

Traveled with family
Liked: Cleanliness, staff & service
Stayed 9 nights in Jun 2023
Response from bruna ricevimento on Jul 14, 2023
Buongiorno Signora Blanca,La Sua recensione ci premia e ci sostiene nella nostra continua crescita professionale.E' stato un piacere ospitarLa insieme alla Sua famiglia.Le auguriamo una bellissima estatecordialmenteColonna beach hotel staff

2/10 Terrible

Aina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from bruna ricevimento on Jul 14, 2023
Buongiorno SIgnora Aina,grazie per la Sua recensione.In realta' non comprendiamo il motivo della Sua insoddisfazione in quanto non rammentiamo alcuna conversazione e/o richiesta diretta al ricevimento.Siamo certi che il nostro staff svolge il proprio compito con cortesia e professionalita'.Grazie e sempre a disposizione per chiarimenti.CordialmenteColonna beach hotel staff

4/10 Poor

Alessia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non merita 4 stelle…. Ottimo solo il ristorante
Stayed 5 nights in Aug 2022
Response from Rossella on Sep 3, 2022
Gentile signora Valente, la ringrazio per la sua premura nello scrivere la recensione. Penso che tutti noi, al contrario di lei, abbiamo dimostrato una certa educazione e signorilità. E continueremo a farlo. Buona vita. Rossella

2/10 Terrible

Mario

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio e accoglienza
Stayed 5 nights in Aug 2022
Response from Rossella on Aug 27, 2022
Gentile cliente, la ringraziamo per il suo commento.

10/10 Excellent

Salvatore

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sehr sauber personal professionell und nett.. essen auch zufrieden
Stayed 4 nights in Jul 2022
Response from ross on Aug 9, 2022
Vielen danke! Rossella und Sandra

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Jun 2022
Response from bruna ricevimento on Sep 16, 2023
good morningthankyou for your review it was a pleasure to guest you enjoy your daysincerelyColonna beach hotel staff

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

6/10 Okay

Monika

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Gestern erlebt
Leider war die Wegbeschreibung auf Googlemaps nicht exakt.Landeten in der Landschaft. Anruf im Hotel:"Kein Anschluss unter dieser Nummer" Verzweiflung. Anruf in der Agentur. Große Hilfe. Danke. Service an der Rezeption sehr gut. An der Bar superior. Bemüht.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jun 2021
Response from Ross on Jul 6, 2021
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Ross on Sep 18, 2020
Grazie per aver gradito il suo soggiorno presso il nostro Hotel.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 8 nights in Jul 2020
Response from Ross on Sep 18, 2020
Ci dispiace molto che la struttura non sia stata di suo gradimento.

10/10 Excellent

Henri, Monthey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon rapport qualité-prix
hotel agreable avec un accès facile à la plage. La demi-pension est intéressante avec des menus variés et bons. Seul point négatif: le wifi ne fonctionne pas bien dans les chambre.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Pool ist überragend, weitläufige Aufenthaltsräume, saubere sanitäre Anlagen.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019

6/10 Okay

dany

Liked: Staff & service
Disliked: Room comfort
Inte så prisvärd,hyrbil ett måste
Service var enormt bra och proffesionellt rummet var mycket mindre än på bilderna.havsutsikt ja men långt ifrån Värst var kudden så mjuk det kändes som ingenting
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful location Excellent service Good room Good cuisine
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Costa Esmeralda l. Wonderful beaches all around, good food and and frendly people.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione, ottimo cibo.la pulizia e la diponibilità del personale.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

8/10 Good

Alain

Hôtel moyenne gamme
Hôtel simple avec un bon accueil professionnel. Les serveurs au restaurant sont souriants ainsi qu'à l accueil. La décoration est vieillotte mais propre. Chambres impeccables avec une bonne literie. Le parking n est pas pratique avec une poussette. Le prix est plutôt cher pour un hôtel correct sans plus.
Stayed 3 nights in Sep 2018