Ratings based on 433 Verified Reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good experience Spa /Sauna.

Posted Dec 7, 2017
Luxury and quiet. Jacuzzi, steam sauna, dry sauna, aroma mist... everything is the best.
5 out of 5
Recommended
for Everyone
by A verified traveler from Foshan, China

True 5 Star Service

Posted Oct 23, 2017
We were greeted by name from the moment we stepped out of the taxi and from that moment on, nothing was too much trouble. The hotel is absolutely beautiful, but the staff is what makes this a truly 5 Star establishment. It is expensive, but worth it. We will be returning soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Quiet good Hotel

Posted Oct 16, 2017
This hotel is very quiet and comfortable. You can enjoy good breakfast in the Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Excellent Choice

Posted Sep 28, 2017
We had a super relaxing stay in Four Seasons Hotel Macao. From check in day till the last was great.. staff were very helpful. Hotel location is perfect.
5 out of 5
by Irene

Posted Sep 7, 2017 on Hotels
Amazing
Comment from Hotel Management
Sep 13, 2017 by JayLee, Hotel Management
Dear Irene, Thank you so much for taking the time to share your recent experience at our hotel! We look forward to welcoming you back at our hotel soon! Yours sincerely, Cristiano Nantes Public Relations
5 out of 5
by TAK KEUNG LEO

Posted Aug 21, 2017 on Hotels
My wife and I had a wonderful time staying at Four Seasons Hotel Macao. Beautiful birthday cake with a warm birthday card. Staff are very polite and helpful. Thank you once again =)
Comment from Hotel Management
Aug 29, 2017 by JayLee, Hotel Management
Dear TAK KEUNG LEO, Thank you so much for your kind remarks about your stay with us! We are thrilled you enjoyed our birthday preparations during your visit, and especially happy to hear about our staff providing polite and helpful service. We'll be sure to pass along your compliments to the team. We hope to see you back again soon! Yours sincerely, Cristiano Nantes
5 out of 5
by A verified traveler

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 15, 2017 by JayLee, Hotel Management
Thank you so much for taking the time to provide us a rating! We look forward to welcoming you back at our hotel soon! Yours sincerely, Cristiano Nantes Public Relations
5 out of 5
by KWOK LUN JASON

baby friendly to the max!

Posted Aug 10, 2017 on Hotels
we requested baby bed, bottle steamer, baby bath tub, all the items and they delivered without delay. and the also put corner protectors we were surpised
Comment from Hotel Management
Aug 15, 2017 by JayLee, Hotel Management
Dear KWOK LUN JASON, Thank you so much for your kind remarks about your stay with us! We are thrilled you enjoyed our accommodations during your recent stay, and especially happy to hear about our baby amenities exceeding your expectations. We'll be sure to pass along your compliments to the team. We hope to see you back again soon! Yours sincerely, Cristiano Nantes
5 out of 5
by Nina

Great

Posted Aug 8, 2017 on Hotels
Typical Four Seasons quality. Service and rooms were exceptional, we particularly liked Kate (Katie?) who checked us in and brought us to our room - friendly, local and knowledgeable. Cotai strip is still a developing area, with none of the authentic Macau 'culture' nearby, but hard to care when your sitting at their fabulous pool, and taxi rides are easy into the city or Coloane.
Comment from Hotel Management
Aug 10, 2017 by JayLee, Hotel Management
Dear Nina, Thank you so much for your kind remarks about your stay with us! We are thrilled you enjoyed our accommodations during your recent visit to Macau, and especially happy to hear about Kate providing her knowledgeable and exceptional service. We'll be sure to pass along your compliments to the team. We hope to see you back again soon! Yours sincerely, Cristiano Nantes
5 out of 5
by MARTA S

Posted Jul 13, 2017 on Hotels
Four Seasons is known for its hospitality and high guest standards, however, in Macao they have taken it to the next level. I especially want to commend Eddie on his service standards and his passion for making guests feel welcomed, and his manners are certainly worthy of compliments and recognition. From the room, to the SPA and the breakfast, which is fit for a king. If you want a good experience without the hustle and bustle of a Casino floor, the Four Seasons is an excellent choice. And if you like to roll the dice, there are several casinos which are connected internally
Comment from Hotel Management
Jul 19, 2017 by JayLee, Hotel Management
Dear Marta S, Thank you so much for taking the time to share your memorable experience at our hotel in such detail . Your words means a lot to our hotel team and we will be sure to share your comments with them. We would love to see you again soon! Yours sincerely, Cristiano Nantes Public Relations