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Reviews of Hostellerie du Chapeau Rouge

4 out of 5
Hostellerie du Chapeau Rouge
5 Rue Michelet, Dijon, Cote-d'Or

Reviews

9.2

Wonderful

Rating 10 - Excellent. 251 out of 389 reviews" "
Rating 8 - Good. 107 out of 389 reviews" "
Rating 6 - Okay. 23 out of 389 reviews" "
Rating 4 - Poor. 8 out of 389 reviews" "
Rating 2 - Terrible. 0 out of 389 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Stayed 2 nights in Dec 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, very clean, excellent service. East walk to all major sites as well as shopping. Bar on premises is a nice place to sit and enjoy a drink after a long day.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great area, very walkable to everything in town and tons of great restaurants to choose from. Rooms were very comfortable, very quiet and very clean.
Stayed 2 nights in Oct 2023

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location breakfast service
Stayed 2 nights in Oct 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a lovely time there. The staff was friendly, helpful and pleasant. The room is clean and comfortable. Location wise, it is good and very convenient. Just round the corner from the busy streets.
Stayed 1 night in Oct 2023

10/10 Excellent

David, Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hôtel service was incredible, and I feel home and comfortable. Room was excellent, quiet and contemporary! Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, and good surroundings
Stayed 1 night in Sep 2023

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the center of Dijon. Our family stayed one night, using 4 hotel rooms. The staff was very accommodating in allowing us to check-in early. They were very helpful with luggage and restaurant recommendations. The breakfast room was well organized and the food was very good. We enjoyed our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping, dining and historical attractions. Staff were great.
Stayed 1 night in Aug 2023

10/10 Excellent

Sabina, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were excellent
Stayed 2 nights in Aug 2023

6/10 Okay

Shahid

Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

jungkun

Stayed 1 night in Jul 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I had a li ELD time. The room was immaculate and the service was wonderful
Stayed 1 night in Jun 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was limited but nearby. The staff was excellent and one of the best out of all hotels I have visited in Europe. The location is great and convenient and walkable. I would quickly and easily choose this hotel to stay in if I were to visit Dijon again.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
The hotel was very nice. They even upgraded our room. the staff was friendly and helpful and the location was good.
Stayed 1 night in Oct 2022

6/10 Okay

QUANG NGOC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This is one of the best hotels I have ever visited. The hotel was beautiful. The rooms were laid out very efficiently. The staff provided superior service. The location was excellent and close to the old part of the city, restaurants, and shopping.
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Small
Lovely decor and staff were wonderful but room extremely small and separate loo room without a sink which made it odd. Also needs some safety features in the bath/shower and better towels
Stayed 3 nights in Sep 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I had a great 3 night stay here. Perfect location, friendly staff, comfortable room, and building has a lot of character. I’ll definitely stay again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Bernardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Hotel is super well located and staff very friendly and helpful. Breakfast is expensive but well worth the cost. Fully recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hospitality and nice rooms. The breakfast is exceptional!!! Would recommend for anybody coming to Dijon
Stayed 3 nights in Jun 2022

10/10 Excellent

Ruben, el paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Stanley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

William

Stayed 2 nights in May 2022

4/10 Poor

Yun

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Good location but 1 bed is surely not enough for a family of 4 (2 children aged 8 and 5).
Stayed 1 night in Dec 2021
Response from ab on Dec 27, 2021
Dear guest, We would like to thank you for your reservation in our hotel. We inform you that you had a junior suite with one double bed and pone sofa bed. Our staff is at your disposal around the clock to open the sofa bed for your nice childrens. We hope to see you again for your next visit in our nice city. Sincerely. Aurélie / hotel manager

8/10 Good

Colin

Liked: Cleanliness, staff & service
Bar was open but unable to offer anything other than beer!!! Room was good and service apart from bar was good.
Stayed 1 night in Nov 2021

8/10 Good

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Stayed 1 night in Aug 2021

8/10 Good

marco

Stayed 1 night in Aug 2021

10/10 Excellent

moran

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
very stylish and well designed boutique hotel in the old down of Dijon. reception staff was not so friendly but overall great stay, great family room and unique experience.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better than expected
the pictures do not do justice to this place. i booked last minute and had few options but turned out to be the best decision. staff were attentive but not intrusive (ie ready with umbrella if needed) they even booked us into their restaurant which was excellent! overall a great example of what excellent service is. only downside to an otherwise great well optimised room was low water pressure.
Stayed 2 nights in Aug 2021

8/10 Good

Expedia

Liked: Cleanliness, property conditions & facilities
A suitable accommodation to visit Dijon
We ended up in this hotel since the one for which we originally booked, Le Theatre 12 Cosy and Clean was a fake one. We appreciated Hotellerie du chapeau Rouge for its location, for its daily room service, quietness but I personally did not appreciate when my husband went out with the card(key) all the electricity turned off.I took shower in the dark and could not find out how to turn it off since it has a very sophisticated system. I called the front desk the receptionist was not friendly.Maybe she was alone. The refrigilater is also complicated for use.You must open a door which gets stuck because of a long haired carpet and of a key to the fridge door. The table lamp was out of use. I did not tell it to the reception because I was afraid of unfriendly reaction again. The breakfast was extra they did not tell us. So my husband had it the next morning. He found out it cost 20 euro. He ate out the next day. It will nicer if they tell us all the prices themselves.
Stayed 2 nights in Aug 2020

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We really enjoyed this hotel! Our room was clean, quiet and very comfortable. The staff at reception was excellent and very helpful, especially in assisting us in booking restaurant reservations over Christmas when most restaurants were fully booked. The location of the hotel is great because it is an easy walk to the sights in the city but on a quiet street.
Stayed 3 nights in Dec 2019

6/10 Okay

Maxine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
To be honest I was disappointed. My room was cold and noisy until nearly midnight both nights. It also has a slight damp smell. The women working in the hotel were lovely and very helpful, the men not so much! I expected better service for the amount I paid. The Breakfast selection was limited to say the least. The valet parking was good. I didn’t eat in the restaurant as the prices wee far too expensive.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conviennent and helpful
We loved the location in the town center close to the things we wanted to see. Staff was very helpful in an English speaking doctor later Friday afternoon. We will definitely stay there again when in Dijon.
Stayed 3 nights in Nov 2019

10/10 Excellent

GreekMom, CA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms are very modern and newly renovated and spotless. The location is great, everything in walking distance. Service is also great. I was arriving late by train and Anna called me around 9:30 p.m. to see when I'd arrive because they close the desk at 11:30. There were no taxis at the train station so after waiting 30 minutes I called her and she ordered a taxi for me. I really appreciated that! I would definitely love to return to the Chapeau Rouge! Minor complaints: housekeeping was stingy on room supplies (towels and toilet paper) perhaps because I was traveling alone but quickly rectified that when I asked for more. The room is quite dark with just one small window looking out into a light well so the view was awful. Lots of lights in the room helped mitigate this. Expedia didn't offer a rate including breakfast. The posting says "room service" but there was no menu in the room and when I asked the clerk she had to check with the chef at the two star restaurant and he said OK but just at 7:30 p.m. The entrees are 80 euro so that may be fine for a nice dinner out but too high for dining alone in a hotel room. I don't think they should advertise room service if it's so limited in time and menu. Overall the quality of the hotel is great so these minor things were overcome by the good stuff.
Stayed 4 nights in Sep 2019
Response from Reception team on Oct 21, 2019
Dear guest, Thank you so much for your nice feedback. We hope to see you again very soon. Sincerely.

8/10 Good

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed staying at Chapeau Rouge. The hotel was perfectly placed for exploring Dijon and the staff were excellent and extremely friendly and helpful. The hotel facilities were excellent and the restaurant is superb although obviously very expensive. Breakfast is also excellent ... self service, predominantly buffet with some cooked items. (Many other Dijon cafes do simpler and cheaper breakfasts eg coffee, croissant, bread before 10:00 am if Chapeau breakfast is too much). Our only feedback to the hotel is that rooms are quite cramped and ours was made more cramped because of a chair and stool ... we would have preferred more storage space than the chair/stool. Overall however our stay was excellent.
Stayed 4 nights in Sep 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Ho Fai Daniel

Liked: Cleanliness, staff & service, room comfort
Good location
Issue with WiFi. Otherwise good
Stayed 3 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay whilst touring
Very friendly staff, nice clean rooms and excellent location
Stayed 1 night in Jul 2019

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable stay
Friendly front desk! We were on the top floor in the back which the elevator couldn’t get to, so we did have some stairs to climb, but once we opened the doors it was beautiful. Super clean and roomy. Large bed, nice couch and decor was chique. We really enjoyed our stay at this hotel. Dijon is a nice town- hotel is in a good spot from train station and other attractions. We left our bags when we had to check out and walked around. We didn’t eat at the hotel, but next store is a delicious Italian place with super friendly staff :)
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and friendly staff, great on site restaurant
Stayed 1 night in Jul 2019

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for being close to it all.
This is in a great location for visiting the city of Dijon.
Stayed 2 nights in Jun 2019