Ratings based on 100 Verified Reviews

4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Modern spa hotel

Posted Nov 16, 2017
Pros: Location Pool and spa
Cons: Breakfast
Modern spa hotel. Clean comfortable room and ensuite. Tea and coffee making facilities in room. Good variety at breakfast - although fresh fruit was nearing its sell by date. Overall breakfast was overpriced. Heated sea water pool and relaxing pool area. Good spa facilities. However, there were time restrictions with regards to using the spa that were not made clear on booking. Regulations with regards to men's swimwear varied from day to day. Regulations with regards to swim caps loosely applied - women allowed in spa with shower caps and full make up. Staff friendly and helpful Close to beach. town centre 30 minute walk. bus stop nearby - buses to town centre and tourist attractions (possibly summertime only)
4 out of 5
Recommended
for Couples
by A verified traveler from Herefordshire UK

BIg holiday/conference hotel

Posted Sep 30, 2017
Pros: see above
Cons: see above
Decent enough large hotel, well run and clean with attractive gardens and pool. Peaceful and spacious, with lots of outside terraces for drinking and eating. Helpful receptionists. Good location. Odd areas of "meanness"; supposed to use bath towels for bathroom and swimming in seawater pool with no way to dry them. Unimpressed by dining room as food uninteresting and not much choice, quite expensive too.
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Posted Sep 2, 2017
Pros: Location. Spa facilities
Good location. Beach close by. Centre of Arcachon 15 minute walk. Good bus service during the summer. Room clean and comfortable. Bed comfortable . Good quality bedding/towels. Tea and coffee making facilities in room. Heated sea water pool. Indoor pool and spa offering good facilities, though need to check availability to guests as there are some restrictions with regards to spa facilities. Regulations regarding mens swimwear seems to vary according to staff on duty. Swim caps required in spa but staff lax with regards to allowing women to use shower caps with hair hanging out. Buffet breakfast: croissants, bread, bacon (fatty) eggs, yoghurts, fresh fruit (nearing best before date) fruit juice etc. Adequate but expensive for what was offered.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridgeshire

Relaxing!

Posted May 27, 2017
Hotel les Bains 'Arguin exceeded expectations. Hotel is tastefully decorated and spotlessly clean. All staff are helpful and smiley. A great choice on the buffet breakfast and evening meals were innovative and elegantly presented with good food. There was no problem in supplying gluten free meals for me. The Hotel has a relaxing ambience helped along by the Spa so guests wander about in the white towelling robes. Pool is attractive. Beautiful beach just five mins walk max through pine trees. All in all, a relaxing holiday in an efficient, friendly and well run hotel in a classy resort. We will be back!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2016 on Hotels
4 out of 5
by Karensa from London

Nice!

Posted May 25, 2016 on Hotels
Nice stay! It seems the hotel has been renovated but the carpets were forgotten lol. The rooms were modern and comfortable with good amenities. Check which room you book if you want to have access to the spa - Basic rooms mean you can not access the spa until after a certain time! The restaurant was lovely though quite expensive. There was a mosquito in my starter and we were offered 40% off the dish!! My husband complained and eventually they took the start up off of the bill. You are not far from the beach and a short drive to the city centre and the dunes. The reception staff could do with a smile.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent quality hotel, great location near beach

Posted Jul 30, 2015
Pros: Location by the beach. Efficiency of service. Quality of furnishings. Good food and wine!
Location: Some old historic buildings, sightseeing, main attraction has to be the fabulous beaches.
Very good hotel - had everything - private balcony, airconditioned rooms. Good restaurant indoor/outdoor, excellent service. Small bar area near reception. Pools and spa available - only used the outdoor sea water pool - lovely. Short walk to the beach and promenade - fantastic beaches all along this coast. Slightly outside town centre in very select area. Bicycles at front door for hire. Town centre has another fabulous beach and lots of good quality restaurants specialising in seafood/fish.
5 out of 5
by Hazel

Hotel with a super spa

Posted Jul 16, 2015 on Hotels
Very relaxing stay, staff were friendly and helpful.Spa and hotel facilities were wonderful. Probably best to have a car for this location. A very enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, but.............

Posted Jun 20, 2015
Pros: Well trained staff, quality of restaurant, ample parking and great location.
Cons: Locate conference events away from main reception/hotel guest area. Most hotels use a different entrance & keep break out venues away from guests.
Location: The beach is within walking distance. Short drive into town centre for shopping and restaurants. Don't miss the sunset over the 'Bassin d' Arcachon.'
This hotel is well placed for magnificent beaches and many activities. Unfortunately the location of swimming pool next to restaurant terrace (we felt like the entertainment). Agree with other comments, needed to squeeze through conference delegates and the smoking terrace, is the only way to get to the pool. The restaurant was excellent, but if you wanted something less extravagant, there was no alternative. Room service would have been helpful. Fortunately good local bars and restaurants not too far away. Whilst appreciating that early June is not in the full season, it was disappointing not to be told that major construction work was underway to extend the hotel. Tower cranes overlooking the pool not ideal. We may well have changed our booking if we were made aware. This is an excellent hotel, with good well trained staff. Possibly suffering from a conflict in identity. Is it a beach hotel, a conference venue, a 'destination' fine dining restaurant? At times the hustle and bustle in public areas detracted from the ambience of the hotel as a holiday venue.
4 out of 5
by A verified traveler

A comfortable hotel

Posted Jun 13, 2015 on Hotels
A comfortable hotel. Rooms and lobby have been recently renovated. There isn't too much right around the hotel but it's a short drive or even walk to spots with restaurants and such.