Ratings based on 73 Verified Reviews

3.1 out of 5
59% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from texas

Posted May 15, 2017
A terrible experience, dangerous athmospere! People parting at night. Someone tried to opened up rooms's door. 30 minutes later someone tried it again, but this time they were knocking at the door as well. No phone or any other info on where to call in case of an imergency!!! Never again!! If you love your life.. stay away from this place!!
Comment from Hotel Management
May 17, 2017 by Andy, Hotel Management
Hello, We are sorry that you experience such an event. We tried to provide the best customer service and safety for our guests. On your next stay just dial 0 to the front desk and we will address this issue immediately. We do have brand new camera system, Parking lot is very light up at night and 24 hour staff to make sure this situation doesn't happen. We will address this issue immediately. Once again, our apologies.
4 out of 5
by Rodriguez

Great stay!

Posted Feb 25, 2017 on Hotels
It was a nice stay... wish housekeepers where a tad friendlier. Over all was great!
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for giving us an amazing rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay..Hope to see you soon.
4 out of 5
by Marcos

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for your amazing review. We are happy that you enjoy your stay and slept very good in our brand new beds and facilities. We hope to see you soon again. Thanks
4 out of 5
by Rolando

good good

Posted Jan 27, 2017 on Hotels
It was pretty good.. Normal
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
We are happy that you enjoy your our brand new remodeled rooms with new comfortables beds and clean shower. Hope to see you again
5 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don't hesitate to book with us. Thanks
5 out of 5
by Sarah

Convenient, great price and friendly staff!

Posted Jan 1, 2017 on Hotels
The hotel was very cozy, clean and the staff was very friendly and accommodating! Convenient location and a great price. Will stay here again next time I am in Eagle Pass!
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and our amazing staff was there to help you. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
2 out of 5
by A verified traveler

FIND ANOTHER HOTEL!!!

Posted Dec 31, 2016 on Hotels
The hotel is not bad per se, the rooms are nice, the staff was friendly. If I would have known about the train passing near by every hour I would have booked somewhere else. You won't rest. I got the bottom room, and the people booked on the top room were very loud and noisy. You could hear every foot step. And the passing cars are loud too.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Hello, Thank you for your feedback. We are glad you enjoy our premises with our clean room with clean linens, 40in LED TV and nice bathrooms. We apologize the train noise passing by every hour. We have been trying to work with the city about this issue. Hope you give us another chance. Thanks
4 out of 5
by Roberto

Posted Dec 25, 2016 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Hello Roberto, Thank you for staying with us and giving us an amazing score. We appreciate your feedback and hope to see you soon. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and affordable.

Posted Nov 25, 2016
Comfortable and well-located. The staff was really nice and the rooms are accommodating.
Comment from Hotel Management
Jan 13, 2017 by Andy , Hotel Management
Thank you for your feedback. We are glad you gave us a perfect score. Glad you enjoy your stay with us and hope to see you in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cleanliness

Posted Sep 3, 2016
This is an old hotel yet it is very clean the Linens always smell very nice and fresh the rooms are very clean even though the building is all these people are trying very hard to keep the place clean once you get to know the owners they are wonderful people they always tell us to call them whenever we are ready to reserve a room and they will save the room that we want