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Reviews of Econo Lodge Inn & Suites Eagle Pass

2.5 out of 5
Econo Lodge Inn & Suites Eagle Pass
1923 N Veterans Blvd, Eagle Pass, TX

Reviews

6.8
Rating 10 - Excellent. 240 out of 808 reviews" "
Rating 8 - Good. 220 out of 808 reviews" "
Rating 6 - Okay. 103 out of 808 reviews" "
Rating 4 - Poor. 82 out of 808 reviews" "
Rating 2 - Terrible. 163 out of 808 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrea

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

SAMANTHA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No wifi. Hard beds.
Stayed 1 night in Jan 2024

8/10 Good

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service
Needs a little work
Stayed 1 night in Dec 2023

2/10 Terrible

RICHARD

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel with disrespect from workers. Toilet flooded.
Stayed 1 night in Dec 2023

10/10 Excellent

Javier

Stayed 1 night in Dec 2023

2/10 Terrible

leonel treviño

Business traveler
Disliked: Amenities
I found some roaches
Stayed 1 night in Dec 2023

2/10 Terrible

Salvador

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023

8/10 Good

Cindy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Please make an update on your sofa beds, they are horrible and feels like sleeping on needles. The hotel was under staffed but the gentleman that helped us at the front desk went anb and beyond to make sure we were happy with our stay.
Stayed 1 night in Dec 2023

2/10 Terrible

leonel treviño

Business traveler
Disliked: Amenities
The property is very old The mattress are very old The room are smelly
Stayed 1 night in Dec 2023

8/10 Good

Hector M.

Traveled with partner
Liked: Cleanliness, staff & service
This property is in need of some repairs. The staff however, are very friendly and accommodating. The hotel is located right next to a highway and it's quite noisy. Price was reasonable.
Stayed 1 night in Dec 2023

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty in and out.
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Estela

Stayed 1 night in Nov 2023

2/10 Terrible

evertt

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
way over priced but so is eagle pass,. room was falling apart. bathroom was dirty. pillows lumpy.
Stayed 1 night in Nov 2023

8/10 Good

Adriana

Stayed 1 night in Nov 2023

2/10 Terrible

Jose Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Hotel… Very Dirty, Old, and toilet didn’t flush..
Stayed 1 night in Nov 2023

2/10 Terrible

jose

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet wasn't working, water every where
Stayed 1 night in Nov 2023

6/10 Okay

Thelma

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person running the property is very nice.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Stayed 1 night in Sep 2023

4/10 Poor

Jacqueline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, first thing we see when we arrived the pool was green. The pump was broken, but they were working on it. Next the lobby AC was not working. The lady took forever to check us in. The room was okay except the tub and shower curtain looked disgusting. Luckily we were only there for one night.
Stayed 1 night in Sep 2023

2/10 Terrible

cesar

Stayed 1 night in Sep 2023

4/10 Poor

Ana Fabiola

Stayed 1 night in Sep 2023

6/10 Okay

Danielle

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Nancy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel ever
Worse hotel ever!!! I would never stay there or recommended this place! Sheets had stains carpet weren’t vacuumed blood or feces on walls. Towels were mismatch and they want to charge you 10 if you take it. Shower curtain was horrible will rust stains and late was that our door didn’t even latch. Looked like it had been kicked in. Just terrible service!!! And they wanted to charge $35 for this comforter if it was damaged but this is what we walked into with these stains! Just horrible
Stayed 1 night in Aug 2023

2/10 Terrible

Denis Angelo

Stayed 1 night in Aug 2023

2/10 Terrible

Agustin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower tub was old and nasty and was draining very slow. I mean, I can go on and on.
Stayed 1 night in Jul 2023

2/10 Terrible

Rosalinda

Stayed 1 night in Aug 2023

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Ronald

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
What you would expect for $168...
The TV was not connected...no channels available. I pulled a worm like bug from the bathtub before taking a shower. The housekeeping supplies were left in the room by the microwave. The only compliment was the air conditioning.
Stayed 1 night in Aug 2023

8/10 Good

Von

Liked: Staff & service, room comfort
A pleasant night's stay
Everything needed was provided in the room. Windows and entrance door were secure. Amenities included coffee maker, refrigerator, and microwave. The floor had recently installed carpet, but the baseboards along the walls was not reinstalled. The toilet and tub needed attention. Still, overall a good value, 100 percent fully occupied. The hotel staff was polite and very friendly.
Stayed 1 night in Jul 2023

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The parking area in front of the room had 2 ft tall weeks growing in the concrete cracks and trash strewn. The TV, lamp, phone and alarm clock didn’t work. They did bring a new TV. The maintenance guy asked my husband for a screw driver to install the feet on the TV. The internet didn’t work and the manager said they had been hacked and didn’t know how to fix it. The carpet was filthy, there was trash behind the nightstand, and a dirty sock on the balcony. The area around the pool was nasty. Breakfast was a pieces of bread and a few packaged rolls. All this for $125!
Stayed 1 night in Jul 2023

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room very clean, tub was clean but when they removed matt it left stain . The front desk employees were very friendly.
Stayed 1 night in Jul 2023

8/10 Good

Martha

Stayed 1 night in Jul 2023

4/10 Poor

Jesus Julian

Disliked: Property conditions & facilities
Not the best conditions. Smelly not very clean. lights not working. Its ok for one night stay.
Stayed 1 night in Jul 2023

8/10 Good

Godofredo

Stayed 1 night in Jul 2023

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
We had excellent service from start to finish of our stay. From receptionist to room service and breakfast. The room was very clean and smelled amazing. We will be using this hotel for all our future trips from now on.
Stayed 2 nights in Jun 2023

6/10 Okay

Charles

Disliked: Property conditions & facilities
Room clean, bed comfortable.. WiFi “out” whatever that means
Stayed 2 nights in Jun 2023

2/10 Terrible

Rene

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Irma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The door frames need to be fixed there was evidence the door had been kicked in there was not plate for the dead bolt just a big hole in the door frame. Very disappointing especially when the property manager said all the door frames are like that. Looked like some people were actually living there property needed maintenance and trash pick up. Can send photos.
Stayed 1 night in Jun 2023

2/10 Terrible

Robert

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Slipped and fell on a banana peel outside in front area and reported but Management had no intent of making an incident report or even ask if I was ok. Had to go back and tell them peel was still outside so they could clean and avoid further incidents. Pool was dirty.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Hotel But
Great Hotel but ther was an issue with the tub very dirty and the lamp was a dangerous one as it was holding by a tape
Stayed 1 night in Jul 2023

6/10 Okay

Rosa

Traveled with family
The front office lady was to slow to check in people and the pool was to dirty and was no WiFi at all.
Stayed 1 night in Jul 2023

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the room it was dirty the air was not working the bathroom was dirtyI went back to the front desk to cancel my stay the staff and the manager were very rude they charge my card twice tjey said that I would get my refund with in 7 to 10 days that is not right. We had to come back home we did not have a good trip. I am very disappointed. We got home at 3 in the morning
Stayed 1 night in Jun 2023

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel room
The hotel room smelled like cigarette smoke. Sheets were stained. No base boards. The bathroom was horrible, the toilet bowl looked like it had not been cleaned in months. Front desk was polite. Don’t waste your money on this hotel. I’ll never stay there again.
Stayed 1 night in May 2023