Exterior

Reviews of Country Inn & Suites by Radisson, Council Bluffs, IA

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1007 reviews" "
Rating 8 - Good. 315 out of 1007 reviews" "
Rating 6 - Okay. 87 out of 1007 reviews" "
Rating 4 - Poor. 61 out of 1007 reviews" "
Rating 2 - Terrible. 32 out of 1007 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
Disliked: Amenities
Everything about the property is ok, nothing exceptional, nothing bad. Breakfast was standard hotel breakfast, eggs, sausage, etc. it’s pretty tasty for a hotel breakfast.
Stayed 1 night in Mar 2024
Response from Trish on Mar 21, 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

6/10 Okay

Trisha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this particular property, and it was great both times. The staff is friendly and helpful. The property is well maintained and clean. The breakfast alone is worth the trip. My only complaint is the pillows were flat and uncomfortable but not a deal breaker. Even though it was fully booked it was quiet and peaceful.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 17, 2024
Thank you for taking the time to rate our property. Thank you for choosing Country Inn & Suites.

8/10 Good

Shala

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay there. It’s attached to the event center where our son was wrestling so that was awesome. Only downfall was the workout facility. It was not good at all.
Stayed 5 nights in Feb 2024
Response from Triush on Mar 8, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction with the fitness center. Please give us some insight as to what it was lacking. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Verlin

Liked: Cleanliness, staff & service, property conditions & facilities
The area
Stayed 2 nights in Feb 2024
Response from Trish on Mar 7, 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

8/10 Good

Virginia, Topeka

Stayed 1 night in Feb 2024
Response from Trish on Feb 26, 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine!
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Trish on Feb 24, 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Dec 2023
Response from Trish on Feb 25, 2024
Thank you for staying with us. We hope we have the opportunity to have you stay with us again.

10/10 Excellent

Nicole

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Trish on Feb 25, 2024
Thank you for taking the time to post a review of your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to casino
Stayed 1 night in Jan 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was good it was close to the areana and casino i have no real complaints. Just minor issues like the toilet was loose and the room smelled a little musty but all in all decent place breakfast was good and there was plenty of parking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Damali

Liked: Cleanliness, staff & service, property conditions & facilities
very clean & quiet & the staff were helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

Richard, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice, clean place. Something’s could use updating, but overall ok.
Stayed 1 night in Dec 2023

8/10 Good

James

Traveled with family
Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Shonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel for its convenience off of I80 while traveling from CO to IN for the holidays. I was willing to pay a little more to stay here than cheaper options around Omaha and Council Bluffs due to the reviews of the cheaper hotels in the area of them not being good in various things. Check in was easy and they accommodated us with adjoining rooms as requested. Rooms were clean and quiet. Breakfast was a good selection of items and easy checkout through text. The only complaint I have is in one of the rooms, the toilet was not attached well to the floor so it moved every time you sat on it. We would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Outdated
Stayed 1 night in Dec 2023
Response from Trish on Dec 30, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy on Christmas Eve
It was a last minute on the road Christmas Eve booking and it could not have been a better place. The lady at the front desk was very welcoming. The place was fresh and clean. Good coffee and tea after a long ride and nice comfy beds and pillows. Morning breakfast was also good before we hit the road again.
Stayed 1 night in Dec 2023
Response from Trish on Dec 30, 2023
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything overall was great except ONE thing, and that was the vending machine only took card on our floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third time we have stayed here and it has always been a great stay! Staff is friendly and our rooms have been clean and comfortable.
Stayed 2 nights in Dec 2023

6/10 Okay

Candace

Stayed 1 night in Dec 2023

8/10 Good

Danielle

Stayed 1 night in Dec 2023

8/10 Good

Ryan

Business traveler
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Stayed 1 night in Dec 2023

8/10 Good

James, Sioux Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Friendly staff. Free hot breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, love the room and the environment
Stayed 1 night in Dec 2023

10/10 Excellent

Richard. G

Stayed 1 night in Dec 2023

10/10 Excellent

James A

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Was conveniently located however was a little disappointed in the fact that we weren't able to access the adjoining hall to convention center as that's what drew us to this property. Beds were pretty hard and smell of smoke lingered throughout. A little outdated. Wasn't the worst place I've stayed but could have been much better
Stayed 1 night in Dec 2023

6/10 Okay

Diane

Traveled with partner
Liked: Staff & service
Disliked: Amenities
We have stayed at this property many times, this time we were not given a room on the top floor as requested but on the first floor and three doors from an exit….door slamming all night..people above us walking until after midnight….not happy with this stay at all…
Stayed 1 night in Dec 2023

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
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Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their to help me with a problem
Stayed 1 night in Nov 2023

10/10 Excellent

Tre

Stayed 1 night in Nov 2023

8/10 Good

William, Bettendorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I won’t be coming back.
It’s not a very convenient location. It’s rather dumpy around the hotel. The breakfast area is cramped and noisy. The staff person taking care of the breakfast area didn’t even wipe off tables. She was slamming cabinet doors and dragging boxes so noisily that it was distracting. Coffee in the lobby was cold. The front desk clerk directed us to a restaurant that was closed the night we arrived. She didn’t seem to know the area. Very disappointing. There were so many fingerprints and other body prints on the windows in our room that it was disgusting. I won’t stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was in clean condition and staff was friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the hotel every year for quite awhile, and it is consistently clean, and welcoming. The breakfast is always delicious, and the rooms are newly renovated!
Stayed 1 night in Nov 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Nov 2023

4/10 Poor

Gerald

Stayed 1 night in Nov 2023

8/10 Good

tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

joe

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Excellent breakfast friendly
Stayed 1 night in Nov 2023

2/10 Terrible

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023