All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 512 out of 1007 reviews" "
10 - Excellent
512
Rating 8 - Good. 315 out of 1007 reviews" "
8 - Good
315
Rating 6 - Okay. 87 out of 1007 reviews" "
6 - Okay
87
Rating 4 - Poor. 61 out of 1007 reviews" "
4 - Poor
61
Rating 2 - Terrible. 32 out of 1007 reviews" "
2 - Terrible
32
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Diane
Traveled with family
Mar 21, 2024
Liked: Staff & service
Disliked: Amenities
Everything about the property is ok, nothing exceptional, nothing bad. Breakfast was standard hotel breakfast, eggs, sausage, etc. it’s pretty tasty for a hotel breakfast.
Diane
Stayed 1 night in Mar 2024
Response from Trish on Mar 21, 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations
This is our second stay at this particular property, and it was great both times. The staff is friendly and helpful. The property is well maintained and clean. The breakfast alone is worth the trip. My only complaint is the pillows were flat and uncomfortable but not a deal breaker. Even though it was fully booked it was quiet and peaceful.
Eric
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on Mar 17, 2024
Thank you for taking the time to rate our property. Thank you for choosing Country Inn & Suites.
8/10 Good
Shala
Traveled with partner
Mar 7, 2024
Liked: Cleanliness, staff & service
We enjoyed our stay there. It’s attached to the event center where our son was wrestling so that was awesome. Only downfall was the workout facility. It was not good at all.
Shala
Stayed 5 nights in Feb 2024
Response from Triush on Mar 8, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction with the fitness center. Please give us some insight as to what it was lacking. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
8/10 Good
Virginia, Topeka
Feb 25, 2024
Virginia
Stayed 1 night in Feb 2024
Response from Trish on Feb 26, 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Thank you for staying with us. We hope we have the opportunity to have you stay with us again.
10/10 Excellent
Nicole
Feb 10, 2024
Liked: Staff & service
Nicole
Stayed 1 night in Feb 2024
Response from Trish on Feb 25, 2024
Thank you for taking the time to post a review of your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The property was good it was close to the areana and casino i have no real complaints. Just minor issues like the toilet was loose and the room smelled a little musty but all in all decent place breakfast was good and there was plenty of parking.
I picked this hotel for its convenience off of I80 while traveling from CO to IN for the holidays. I was willing to pay a little more to stay here than cheaper options around Omaha and Council Bluffs due to the reviews of the cheaper hotels in the area of them not being good in various things. Check in was easy and they accommodated us with adjoining rooms as requested. Rooms were clean and quiet. Breakfast was a good selection of items and easy checkout through text.
The only complaint I have is in one of the rooms, the toilet was not attached well to the floor so it moved every time you sat on it.
We would stay here again.
Shonda
Stayed 1 night in Jan 2024
10/10 Excellent
Leslie
Jan 2, 2024
Liked: Cleanliness, staff & service, amenities
Leslie
6/10 Okay
Linda
Traveled with partner
Dec 30, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Outdated
Linda
Stayed 1 night in Dec 2023
Response from Trish on Dec 30, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
It was a last minute on the road Christmas Eve booking and it could not have been a better place. The lady at the front desk was very welcoming. The place was fresh and clean. Good coffee and tea after a long ride and nice comfy beds and pillows. Morning breakfast was also good before we hit the road again.
Wendy
Stayed 1 night in Dec 2023
Response from Trish on Dec 30, 2023
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Was conveniently located however was a little disappointed in the fact that we weren't able to access the adjoining hall to convention center as that's what drew us to this property. Beds were pretty hard and smell of smoke lingered throughout. A little outdated. Wasn't the worst place I've stayed but could have been much better
Verified traveler
Stayed 1 night in Dec 2023
6/10 Okay
Diane
Traveled with partner
Dec 3, 2023
Liked: Staff & service
Disliked: Amenities
We have stayed at this property many times, this time we were not given a room on the top floor as requested but on the first floor and three doors from an exit….door slamming all night..people above us walking until after midnight….not happy with this stay at all…
It’s not a very convenient location. It’s rather dumpy around the hotel. The breakfast area is cramped and noisy. The staff person taking care of the breakfast area didn’t even wipe off tables. She was slamming cabinet doors and dragging boxes so noisily that it was distracting. Coffee in the lobby was cold. The front desk clerk directed us to a restaurant that was closed the night we arrived. She didn’t seem to know the area. Very disappointing. There were so many fingerprints and other body prints on the windows in our room that it was disgusting. I won’t stay there again.
We have stayed at the hotel every year for quite awhile, and it is consistently clean, and welcoming. The breakfast is always delicious, and the rooms are newly renovated!