Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews of Holiday Inn Express Hotel & Suites Council Bluffs - Conv Ctr, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 560 reviews" "
Rating 8 - Good. 163 out of 560 reviews" "
Rating 6 - Okay. 39 out of 560 reviews" "
Rating 4 - Poor. 12 out of 560 reviews" "
Rating 2 - Terrible. 9 out of 560 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service!
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place.
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from lp on Jan 23, 2024
Thank you for responding!

8/10 Good

Dennis

Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Lucas

Business traveler, Traveled with family
Liked: Amenities
Breakfast was good
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kaylene, faribault

Stayed 2 nights in Dec 2023
Response from mm on Jan 23, 2024
Thank you for responding.

2/10 Terrible

Grace

Stayed 1 night in Dec 2023

10/10 Excellent

Benny

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Stayed 2 nights in Dec 2023

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Kallie, Norfolk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. No complaints.
Stayed 1 night in Nov 2023
Response from LP on Nov 7, 2023
Thank you so much for the response.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from LP on Nov 7, 2023
Thank you for the response, so happy you had a good stay.

10/10 Excellent

Robin

Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
Thank you for the response, we are pleased you enjoyed your stay.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a Great Stay, Will Stay Here Again
The bed was very comfortable, slept like a baby. The breakfast was amazing and the location was perfect. The staff was very friendly and it was nice and clean. I was very impressed.
Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
We are pleased you had a great stay; we look forward to seeing you again.

6/10 Okay

Arthur

Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At least two vehicles had windows smashed. Great breakfast. The staff was great. Room was nice but the carpet definitely needs cleaning.
Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
Thank you for your response.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 3 nights in Oct 2023

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a lot of space and large bathroom. Breakfast was very good.
Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
Thank you for the response.

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only needed one night and chose this hotel for its breakfast. It was hot and just the right way to start the next leg of the trip. Didn’t like the way the water felt in the shower, made the shower floor very slick.
Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
Thank you for responding.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly and the personal welcome text from the front desk after check in was a nice touch
Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
Great to hear you enjoyed your stay, Thank you

10/10 Excellent

Lori, Livermore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mattress. Great staff. Got a good night’s sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Kristin

Stayed 1 night in Oct 2023
Response from LP on Nov 7, 2023
Thank you response.

10/10 Excellent

George B, Green Bay

Traveled with partner
Great location, easy on and off ! Restaurants all over the area
Stayed 1 night in Sep 2023

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an area that is sort of industrial but has movie theater and casinos nearby and a Great sports bar to eat at across the road.
Stayed 1 night in Sep 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Croydon, Boulder Junction

Stayed 1 night in Sep 2023
Response from LP on Nov 7, 2023
Thank you for the response.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I had was the water quality, I took a shower when I got there but I could NOT rinse off the soap. Soft water? That is what I attributed it to but after being itchy all night I showered again in the morning, no soap, water was "slimey" out of the tap.
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Beds comfortable. The suite was huge for just a little more. Breakfast was great. The friendliest staff we met in our long trip.
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if traveling thru or going to an event. Great breakfast options. Friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
nice place
This place was super clean and the moring breakfast bar was well stocked and attended too.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2023
Response from LP on Nov 7, 2023
Thank you for the response.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, breakfast was great! Staff was very friendly and helpful
Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Quiet Place
The beds are great and it’s very quiet here! Breakfast was amazing!
Stayed 1 night in Sep 2023

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Sep 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carrie, Lakewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 1 night in July - what a pleasant surprise! Staff was very friendly, room was clean and comfortable, and breakfast was great. Would definitely stay here again!
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023