Breakfast and dinner served, American cuisine

Reviews of Magnolia Hotel Omaha

4.5 out of 5
Magnolia Hotel Omaha
1615 Howard St, Omaha, NE

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1015 reviews" "
Rating 8 - Good. 210 out of 1015 reviews" "
Rating 6 - Okay. 103 out of 1015 reviews" "
Rating 4 - Poor. 51 out of 1015 reviews" "
Rating 2 - Terrible. 40 out of 1015 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot. Love that they take my dog and welcome him. No charge like other hotels.
Stayed 1 night in Mar 2024
Response from Newton on Mar 28, 2024
Dear Keith, we appreciate your recent stay at our hotel. Especially your comment about our staff love that your dog is here staying with us and welcome him. We look forward to seeing you and your dog again. Best regards, Newton

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Front desk person was friendly and helpful. The room was clean. I would stay again.
Stayed 1 night in Mar 2024
Response from Newton on Mar 26, 2024
Dear Amanda, we appreciate your recent stay at our hotel and your comment about our beautiful historic hotel. Especially the feedback of our friendly and helpful front desk staff. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Colleen, Sioux Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a reasonable price!
Stayed 1 night in Mar 2024
Response from Newton on Mar 25, 2024
Dear Colleen, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place to stay in downtown.
Stayed 1 night in Mar 2024
Response from Newton on Mar 25, 2024
Dear Jeffrey, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Teryl

Liked: Property conditions & facilities
We enjoyed the historical aspects of the building.
Stayed 1 night in Mar 2024
Response from Newton on Mar 23, 2024
Dear Teryl, we appreciate your recent stay at our hotel. Especially your comment about enjoying all aspects of the building. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Door to bathroom was tough to open
Stayed 1 night in Mar 2024
Response from Newton on Mar 20, 2024
Dear Keith, thank you for taking the time to share comments from your recent stay with us. I apologize that the bathroom door was tough to open and I have related this with our Maintenance Team. We look forward to having you again when you visit Omaha next. Best regards, Newton

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is, as far as I can tell, a vintage, original Omaha hotel. In other words, it's not part of a chain. So refreshing! The woman at the front desk went out of her way to get us "a better room" (her suggestion) and to facilitate a 3pm check-in. We stayed in an updated room on the top floor, and it was great. Very comfy beds, easy air control system, nice bath and shower, big closet, micro and fridge. There's a restaurant downstairs (along with a fireplace with sitting area) that we, unfortunately, weren't able to try. The location is fine, although not super near the more happening part of town, which is the Old Market area, I think. But it's super easy driving and parking in the city so this wasn't really a problem. I did have to question the $25 per night parking fee--so instead parked on the street (safe and easy), then moved my car at 9am. Wish I'd stayed here on my way out of Omaha instead of the Cambria Hotel!
Stayed 1 night in Mar 2024
Response from Newton on Mar 19, 2024
Dear Lisa, thank you for coming back to stay with us. We are excited to learn that you had a wonderful experience while you were here with us. This is all due to our extremely friendly and helpful staff. Please note I shared your comments with the Team, so we can acknowledge our collective achievement. We look forward to seeing you again when you return to Omaha next. Best regards, Newton

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Newton on Mar 20, 2024
Dear Andrew, we really appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

8/10 Good

Phillip

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Newton on Mar 18, 2024
Dear Phillip, Thank you for the rating and stay with us! We look forward to welcoming you back whenever your travels find you in downtown Omaha again! Best regards, Newton

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very friendly. Unfortunately, I was sick the whole time and never left the room.
Stayed 1 night in Mar 2024
Response from Newton on Mar 20, 2024
Dear Lisa, we appreciate your recent stay at our hotel. Especially your comment about our staff at the desk was very friendly. I am very sorry that you were sick while you were here with us and I hope you are now feeling better. I have shared your feedback with the Team. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Newton on Mar 15, 2024
Dear Rebecca, we really appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Newton on Mar 12, 2024
Dear Steve, we really appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Newton on Mar 16, 2024
Dear Cole, We really appreciate your stay and the perfect rating. We shared your feedback with the team. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Loved the vibe of this place. Was within the area of all the places we needed to go.
Stayed 1 night in Mar 2024
Response from Newton on Mar 7, 2024
Dear Brianna, Thank you for your stay with us, and take the time to leave us a review. We are excited to know that you had a wonderful experience with us all due to our Staff at the Historic Magnolia Hotel. We look forward to seeing you again. Best regards, Newton

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place! Happy and helpful staff! Will definitely stay again!
Stayed 1 night in Mar 2024
Response from Newton on Mar 5, 2024
Dear Hannah, we really appreciate your recent stay at our hotel. Especially your comment about our staff is happy and helpful and our hotel is very beautiful. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a unique 20’s period feel. The restaurant is an easy and friendly area to gather with friends and have fun conversations. The staff friendly and efficient. The food is fine.
Stayed 1 night in Feb 2024
Response from Newton on Mar 4, 2024
Dear Beverly, we really appreciate your stay and your comment about our friendly staff and hotel. We hope to see you again soon. Best regards, Newton

8/10 Good

Collene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Newton on Feb 28, 2024
Dear Collene, We appreciate your stay and taken the time to provide us your feedback. We look forward to your next visit. Best regards, Newton

6/10 Okay

Christopher

Stayed 2 nights in Feb 2024
Response from Newton on Feb 26, 2024
Dear Christopher, Thank you for your stay and your feedback. We have shared your survey results with the team, so we can improve on those areas. We hope to see you again. Best regards, Newton

8/10 Good

Kirsten, GRIMES

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and historic boutique feel! Clean and comfortable rooms. Toilet and shower could use some updates with Shower water pressure being just ok, and toilet was running all the time. Only other monor inconvenience was the parking lot wouldnt let us out with our room key but the front desk was easy to call and took care of it all very quickly! Overall would go back!
Stayed 1 night in Feb 2024
Response from Newton on Feb 25, 2024
Dear Kirsten, Thank you for staying with us and providing us your feedback. We have shared your comments about the water pressure with our maintenance team. We also make note about updating the bathroom in the future when we renovate the guestrooms. We are looking forward to your next stay. Best regards, Newton

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water on any of the three days we stayed.
Stayed 2 nights in Feb 2024
Response from Newton on Feb 21, 2024
Dear Jennifer, Thank you for your stay and your feedback. I am very sorry about the hot water issue, please note this has been related to our Chief of Maintenance to address this issue. We do hope to see you again. Best regards, Newton

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic property in Downtown Omaha, walking distance from the Orpheum Theater. The decor and ambience in the lobby really sets the scene. Rooms were average. Poor soundproofing so you can hear every conversation in the hallway and sometimes from the other rooms. You will definitely have to call for more towels because they only provide one bath towel and two very small washcloths which are not replaced each day unless requested. I was provided a complimentary toothbrush at the front desk since I forgot to pack mine. The food and service downstairs in the restaurant were excellent. Very friendly and attentive staff.
Stayed 2 nights in Feb 2024
Response from Newton on Feb 20, 2024
Dear Christopher, we are delighted to learn that your stay with us was good. I do want to apologize on the noise from the hallway and the lack of towels in the room. I have conveyed your feedback about the wonderful food with the Team, so we can make the proper changes. I also shared your comment about your experience with the front desk and the staff was very friendly and attentive. We hope to see you soon again. Best regards, Newton

10/10 Excellent

Gina

Stayed 3 nights in Feb 2024
Response from Newton on Mar 21, 2024
Dear Gina, we stand ready to welcome you back, hopefully sooner rather than later! Thank you for sharing your comments and the perfect rating! I've personally thanked our dedicated team of ambassadors for being so welcoming and friendly! Thank you again for the feedback! Best regards, Newton

10/10 Excellent

Sai Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Newton on Feb 16, 2024
Dear Sai, we are delighted to learn that your stay with us was exceptional. Your perfect score is greatly valued. I have conveyed your feedback to the entire team to acknowledge our collective achievement. Best regards, Newton

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Newton on Feb 16, 2024
Dear Miguel, We are delighted to learn that your stay with us was good. We hope to see you soon again. Best regards, Newton

10/10 Excellent

Colette, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly comfortable bed and pillows. Love the pillows!
Stayed 2 nights in Feb 2024
Response from Newton on Feb 12, 2024
Dear Colette, We really appreciate your stay with us and excited to know you really enjoyed the bed and pillows. Thank you for the perfect rating and we will share your feedback with the Team. We hope to see you again. Best regards, Newton

10/10 Excellent

Jacquelyn

Traveled with pets, Traveled with family
Not all light bulbs in bathroom worked. Area around tub was dirty. Only one drinking glass provided.
Stayed 1 night in Feb 2024
Response from Newton on Feb 11, 2024
Dear Jacquelyn, we really appreciate your stay and your comments. I am very sorry for not all the light bulbs in the bathroom were working and the area around the tub was dirty. I shared your feedback with the Housekeeping Leadership Team, so we can address these issues and prevent these from happen again. I can also assure you that this is not our standard with the room standard. Thank you again for your time for provided us your feedback. We hope to see you again soon. Best regards, Newton

10/10 Excellent

Kat

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Newton on Feb 11, 2024
Dear Kat, we really appreciate your stay and the 5 out of 5 rating. We hope to see you again soon. Best regards, Newton

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and secure parking
Stayed 2 nights in Feb 2024
Response from Newton on Feb 10, 2024
Dear James,We really appreciate your stay with us. Thank you for the perfect rating and we have shared your comment about our nice clean rooms and secure parking with the Team. We hope to see you again soon.Best regards,Newton

10/10 Excellent

DUANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had to walk one block to the play. Breakfest was great
Stayed 1 night in Feb 2024
Response from Newton on Feb 5, 2024
Hi Duane, Thank you for your stay and the perfect rating. Please note your comment about breakfast has been shared with the Team. We look forward to seeing you again. Best regards, Newton

10/10 Excellent

Karen

Traveled with partner
As always, love staying here!!!
Stayed 1 night in Jan 2024
Response from Newton on Feb 2, 2024
Dear Karen, Thank you for being our loyal guest and taken time to provide us your feedback. We are excited to receive the perfect rating with this we know you had another wonderful experience with us! We have shared your comment with the Team so we can all celebrate. We are looking forward to seeing you again. Best regards, Newton

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Great people thru out the hotel.
Stayed 3 nights in Jan 2024
Response from Charles on Jan 30, 2024
Dear John,Thank you for taking the time to review Magnolia Omaha! It is great to hear that you enjoyed your stay with us. We have shared your kind words with the team and look forward to welcoming you back the next time that you are in town.Warm regards,

10/10 Excellent

chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has been beautifully renovated and the hotel staff were so amazing, accommodating and welcoming! I highly recommend the magnolia! Bar and red was very good, fun cocktails! Nice fireplace!
Stayed 1 night in Jan 2024
Response from Charles on Jan 29, 2024
Dear Chris,Thank you for taking the time to review the Magnolia Omaha! It is great to hear the kind words regarding our staff, and we are happy to hear you enjoyed the building as well. We look forward to welcoming you back the next time that you are in town.Warm regards,

10/10 Excellent

ariana, Portland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and very unique
Stayed 2 nights in Jan 2024
Response from Charles on Jan 29, 2024
Dear Ariana,Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Charles on Jan 23, 2024
Dear Steven,Thank you for staying with us, and thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

10/10 Excellent

Gavin

Stayed 1 night in Jan 2024
Response from Newton on Feb 11, 2024
Dear Gavin, we really appreciate your stay and the perfect rating. We hope to see you again soon. Best regards, Newton

8/10 Good

Erica

Stayed 1 night in Jan 2024
Response from Charles on Jan 22, 2024
Dear Erica,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

6/10 Okay

Leah

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very nice and we had a pretty decent stay. I would say though the out dated tv (we could see “snow” on it) wish that was upgraded and our bathroom was freezing. Other than that the bed was comfy and everything was clean. We were always created by staff and we enjoyed our breakfast.
Stayed 1 night in Jan 2024
Response from Charles on Jan 15, 2024
We understand from your review that things weren't completely outstanding, and we're taking this review seriously as we look to improve our services. Your feedback is invaluable to this process - thank you for helping improve.

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Charles on Jan 15, 2024
Thank you for staying with us, and thank you for the kind review! We hope to see you again soon!

6/10 Okay

Mary

Liked: Staff & service, property conditions & facilities
Quaint. Pretty. Dining staff excellent. Reserved for three adults but amenities provided for only two people.
Stayed 1 night in Jan 2024
Response from Newton on Jan 15, 2024
We really appreciate you stay and the feedback. We apologize for the inconvenience and did not have the appropriate number of amenities to accommodate three adults. We have shared your comments with the Housekeeping Leadership Team, so we can prevent this from happening again in the future. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Julie, Blair

Stayed 1 night in Jan 2024
Response from Charles on Feb 1, 2024
Dear Julie,We're so happy you had such a great experience during your stay! Keep us in mind for the next one. Warm Regards,

10/10 Excellent

Nathan

Stayed 1 night in Jan 2024
Response from Charles on Jan 29, 2024
Dear Nathan,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

4/10 Poor

Kimberlee

Stayed 2 nights in Jan 2024
Response from Charles on Jan 29, 2024
Dear KimberleeThank you for taking the time to review your stay with us, we appreciate your feedback. We hope to see you again soon!Best regards,

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Charles on Jan 8, 2024
Hello Melissa,Thank you for your kind review! We hope to see you again soon!

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely restored classic hotel. Near downtown and old warehouse district. Clean and quiet.
Stayed 1 night in Jan 2024
Response from Charles on Jan 8, 2024
Hi Craig,Thank you for taking the time to give us an excellent review! We really appreciate your kind words, and look forward to seeing you again!Best regards,

2/10 Terrible

Brent

Stayed 1 night in Jan 2024
Response from Charles on Jan 8, 2024
Dear Brett,Thank you for taking the time to review us. We hope to see you again soon. Should you want to take the time to contact us regarding your stay, please reach out to me at clime@magnoliahotels.com

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Newton on Feb 10, 2024
Dear Brittney,We really appreciate your stay with us. Thank you for the perfect rating and we have shared your feedback with the Team. We hope to see you again soon.Best regards,Newton

4/10 Poor

Lanny, Fort Collins

I reported that I found a used bar of soap and washcloth in the shower to the day clerk. Her reply was: “I’m so sorry to hear that “. I’ve stayed her on several occasions with superb service. This stay will be my last.
Stayed 2 nights in Dec 2023
Response from Newton on Jan 3, 2024
We thank you for your stay with us. I am very sorry about the used bar of soap and washcloth in the shower. I want to assure you that this is not our standard when comes to the cleanliness of our rooms. I have shared your comments with our Housekeeping Team, so we can learn from this and to prevent this from happening in the future. I would like the opportunity to personally assist you on this issue and to gain your trust with us. I hope if you have time to please call me at 402-341-2500. I look forward to speaking with you. Best regards, Newton

10/10 Excellent

Katie

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Newton on Jan 2, 2024
Thank you for choosing your stay with us. We really appreciate the 5 out of 5 rating. We hope to see you soon again. Best regards, Newton

10/10 Excellent

JOHN

Traveled with partner
Liked: Property conditions & facilities
Lovely renovation of the historic hotel. Great bed linens and staff service.
Stayed 1 night in Dec 2023
Response from Newton on Jan 2, 2024
Thank you for your stay and your comment! We really appreciate the 5 out of 5 rating. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Jeffrey, Redondo Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel on the East end of the downtown hotel zone. It is a spacious property with parking in front and in a secure lot in the rear. There is a restaurant/bar in the lobby which is quite convenient especially during the holidays when other places are closed. Good experience and nice staff, Dawn and Alysia at reception!
Stayed 2 nights in Dec 2023
Response from Newton on Dec 29, 2023
We really appreciate your stay and celebrate your holidays with us at the hotel. Thank you for the compliments on our staff Dawn and Alysia at the reception. Your comments will get share with the team so we can celebrate for having another 5 out of 5 review all due to our nice staff and beautiful historic hotel. We hope to see you again whenever you are back to visit Omaha. Best regards, Newton