Ratings based on 608 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler from Kansas City
Dirty and not updated roomsPosted Oct 6, 2015
Pros: The staff was nice and it was in a very convenient location.
Cons: Better housekeeping is definitely needed.
Location: Convenient location, close to the arena, downtown, and Old Market district.
Bedclothes were dirty - blood or dirt stain on comforter and makeup on a pillowcase. I asked for new bedclothes, received blankets with cigarette burns. This was a non smoking room. CRT tv, no usb ports for phones and tablets in wall outlets. This hotel is in need of an upgrade!
for Everyoneby A verified traveler from Nebraska
A place to stay close to the Century Link CenterPosted Oct 6, 2015
Pros: The staff was excellent! The rooms were nice.
Cons: I did have a little trouble locating the hotel from the road. Not sure how much that is due to me or if you need a bigger sign on Abbott Rd.
Location: The hotel is located near Eppley Air Field in Omaha which made it easy to get to the Century Link Center so I could see Elton John in concert.
When I arrived Saturday afternoon the desk clerk was polite and cheerful. I told her I was hoping I found the right hotel and she said no problem we can check and there I was. I asked her for directions to Century Link she wrote them on the back of a card which was excellent. Later after a shift change the new desk clerk helped me with some change for a $5.00 dollar bill because the vending machine didn't like the three I had. Sunday morning's clerk was cheerful and asked if I had any problems in the room. I told her the light by the tv didn't work. She thanked me for telling her and check out was very smooth. I really enjoyed my stay and was very happy with the staff. This was only the second time I had ever stayed in a hotel room by myself and they made me feel very comfortable.
for Everyoneby A verified traveler from San Diego, CA
Clean rooms close to the airportPosted Sep 23, 2015
The rooms here are large and spacious, and the hot tub makes for a very relaxing stay. Breakfast and an airport shuttle are free, so plenty of amenities here. Cons? The towels were a far cry from soft, and the TV didn't work.
for Familiesby Robert from rhinelander
hard to findPosted Jul 13, 2015 on Hotels
the bathroom toilet ran continually the first evening,they fixed the problem. bathroom ceiling paint was peeling badly and the cieling fan was hanging down about 8 inches.the last night the upstairs residents ran on our ceiling for about 2 hours,loudly.the front desk finally fixed the problem
for Personal Eventby Dan
Posted Jul 9, 2015 on Hotels
for Everyoneby A verified traveler
traveling....good stay close to the airportPosted Jul 6, 2015
Pros: close to airport, friendly
all good, close to airport, breakfast available early
for Personal Eventby A verified traveler
Good value.Posted Jul 5, 2015 on Hotels
Room was fine, bathroom was clean. When I checked in very late after a long day of driving, the front desk staff was pleasant and efficient. After a good night's sleep, I checked out early; breakfast seemed to be the normal mediocre fare. Overall, I thought it was a good value.
for Familiesby Bree from Boise
In and outPosted Jul 1, 2015 on Hotels
Seemed fine, we got in late and left early, no wait, easy to find, there was a breakfast, we grabbed juice and yogurt. Not much to say
for Business Travelersby Steven
Posted Jun 22, 2015 on Hotels
for Everyoneby A verified traveler from fargo
Just OKPosted Jun 22, 2015
Location: just down the road from the ballpark
in town for college world series - just needed a place to sleep. staff and breakfast were nice