Ratings based on 1,294 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hastings

Posted Oct 16, 2017
We always stay here when we are in the area. It's very clean and staff is helpful and friendly.
Comment from Hotel Management
Oct 16, 2017 by The Staff of the Western Inn, Hotel Management
Thank you, Mel. We appreciate your business and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Posted Oct 12, 2017
Location: We went to the Kaneko art exhibit and the Henry Doorly Zoo.
Check in was smooth and easy. The breakfast was good and the staff member was helpful and friendly. The room was clean, quiet and comfortable and the location was good for our trip to Omaha/Council Bluffs.
Comment from Hotel Management
Oct 12, 2017 by The Staff of the Western Inn, Hotel Management
We are very pleased that you enjoyed your stay. We appreciate that you took time to tell us about your stay. Please come see us again when you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boussevain, MB

Good Independent!

Posted Oct 2, 2017
Very Friendly staff that bakes cookies daily. The key to this independent hotel is it's friendly staff and the little things like fresh baked cookies and free hotdogs. The rooms are modest but clean and comfortable ! Suited my needs to a t!
Comment from Hotel Management
Oct 4, 2017 by Western Inn Staff, Hotel Management
Allan - Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience. We look forward to having you as our guest on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Sep 28, 2017
The place is great. Free food! Cookies, candy, and even hot dogs all complementary.
Comment from Hotel Management
Sep 29, 2017 by The Staff of the Western Inn, Hotel Management
Thank you for staying at the Western Inn. We appreciate hearing our guests enjoyed their stay. Please come stay with us again when you are in our area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Location: close to all my stuff
just what i needed worked out just right no thanks
Comment from Hotel Management
Sep 13, 2017 by The Staff of the Western Inn, Hotel Management
Thank you for staying at the Western Inn. We appreciate that you took the time to let us know you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria,Il

Posted Sep 10, 2017
My sheets had brown stains on them. Told night clerk about it,she apologized and gave us another room. Next room faucets at sinks had just dribbles coming out of them. I cleaned aerator on both,they were full of black rubber of some kind. Now they work. Room was very clean and comfortable. Breakfast was great. This is still a good place to stay.
Comment from Hotel Management
Sep 13, 2017 by The Staff of the Western Inn, Hotel Management
We are so glad that your problem was handled so quickly. Thank you for cleaning the aerators on the sink and we apologize for the inconvenience. We truly appreciate that you chose the Western Inn. We hope to see you again when you are in our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 6, 2017
Pros: Overall nice, had a large room.
Location: There was a little bar within walking distance that had great food and was family friendly. So kids, I'm sure would work as well as long as it wasn't
Staff and hotel was great. No complaints. The room was larger than the normal hotel room.
Comment from Hotel Management
Sep 6, 2017 by Western Inn Staff, Hotel Management
Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback. Thank you for taking the time out of your day to let us know about your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from missouri

Hotel staff is great to work and super friendly

Posted Sep 5, 2017
Always thinking about families.....they always have cookies and hot dogs waiting for you to do in and eat for dinner for those who travel a long way. Breakfast is always good.
Comment from Hotel Management
Sep 5, 2017 by Western Inn Staff, Hotel Management
Tiffany thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience and we look forward to having you as our guest on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Nice Hotel for the price. Rooms are really clean especially the bathrooms.. Comes with lots of cable channels which is a plus and free wi-fi with good signal strength. Breakfast not elaborate but very good. The staff is very kind and helpful which always makes any stay more enjoyable.
Comment from Hotel Management
Aug 30, 2017 by Western Inn Staff, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience. We look forward to having you as our guest on your next visit.
1 out of 5
by A verified traveler from Arkansas

Horrible

Posted Aug 23, 2017
Room had a terrible urine odor. It was too late to change rooms. Not sure that would have helped as the hallway and lobby also smelled.
Comment from Hotel Management
Aug 26, 2017 by Western Inn Staff, Hotel Management
Thanks for staying with us. We're sorry you were unhappy and will work hard to fix the issue you experienced. Thanks for letting us know.