Ratings based on 1,381 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Always clean and a friendly staff. As a small business owner myself, I always like to see other small business owners succeed as well!
Comment from Hotel Management
Jan 16, 2018 by Western Inn Staff, Hotel Management
Thank you for continuing to stay with us. We appreciate you letting us know about your experiences. We work hard to make all of our guests happy and it's always good to hear that hard work pays off. Thank you so much.
5 out of 5
Recommended
for Everyone
by A verified traveler from madison

Cross country drive

Posted Jan 13, 2018
Great staff checking in and out. Gentleman working the desk upon checkout gave absolutely superb directions when I asked for them. That’s critical! Easy back onto I 80, but directions on the Expedia Hotel map link to get to the hotel coming in from the east on I 80 were ridiculously poor.
Comment from Hotel Management
Jan 16, 2018 by Western Inn Staff, Hotel Management
Tim - Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience. We look forward to having you as our guest on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
The staff was exceptionally helpful and friendly.
Comment from Hotel Management
Jan 9, 2018 by Western Inn Staff, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from omaha ne

Nice big room

Posted Jan 6, 2018
Good room at good cost. Xxxxxxxxxxxxxxxxxxxxxxxxx
Comment from Hotel Management
Jan 8, 2018 by Western Inn Staff, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Jan 4, 2018
Courteous and friendly staff good facilities and location
Comment from Hotel Management
Jan 4, 2018 by Western Inn Staff, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience and look forward to having you as our guest on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Excellent Service

Posted Dec 22, 2017
This hotel serves free hotdogs, soup, and coffee at night. Breakfast is also good. Room was clean and comfortable.
Comment from Hotel Management
Dec 22, 2017 by Western Inn Staff, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 17, 2017
Location: The only negative is they are located next to a bar. The good thing is we were not bothered by the bar patrons.
I checked in by a warm friendly employee, the hotel and room are very nice a clean.
Comment from Hotel Management
Dec 18, 2017 by Western Inn Staff, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience.
2 out of 5
by A verified traveler from omaha

$150 deposit

Posted Nov 30, 2017
had to pay $150 deposit plus cost of room when I got there. hotel blamed Expedia. Never again!
Comment from Hotel Management
Dec 2, 2017 by The Staff of the Western Inn, Hotel Management
We are sorry that you were unhappy with our deposit policy. We do list our requirement of a cash or credit card deposit for incidentals under things you need to know on our hotel page. We are sorry for any misunderstanding.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Our stay

Posted Nov 29, 2017
Pros: Clean and comfortable
Cons: Fix tub flipper Room 115. Fix noisey water pipes.
Location: A little hard to get to. Interstate road was complicated and messy construction.
Hotel staff was very pleasant. Room was clean and comfortable. Had trouble with the tub- flipper not working to fill tub with water (improvised by using a face towel to plug it). The hotel water pipes were very noisey- constantly turning off and on making it hard to fall asleep. I had to put tissue in my ears to dull the noise.
Comment from Hotel Management
Nov 29, 2017 by The Staff of the Western Inn, Hotel Management
We are so sorry that the tub was not working properly and we will address the plumbing issues. Also, we are sorry that the interstate construction made it difficult to get to us. Thank you for choosing the Western Inn. We appreciate that you let us know about your stay.
3 out of 5
by A verified traveler from council bluffs IA

Very clean

Posted Nov 25, 2017
Pros: Price, location
Cons: Pool
Location: Excellent
Comfortable room...pool needs lights and towels....front desk personnel were excellent Good value for the price
Comment from Hotel Management
Nov 27, 2017 by Western Inn Staff, Hotel Management
Dwight - Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for taking the time to let us know about your experience. We'll work hard to fix the issue you experienced. Thanks for letting us know. We look forward to having you as our guest on your next visit.