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The whole experience faultless. Clean room, hotel staff very helpful, car parking great to be included in the price. No hidden extras. Thanks
Good and dog friendly, helpful staff, good food, convienient,
Had a restful stay. Great to have on site parking and pool - didn't use it on this occasion but certainly will next time. Had issues with the WiFi in the roomsas we could only access it foreally 20 minutes. The room was spacious, clean and comfortable.
On arrival shown to pod which was obviously occupied but staff merely moved out persons luggage and insisted it was mine. Bed was not freshly made etc but they insisted. Within minutes gentleman arrived who had been staying there for a few days! He had been given wrong keys on arrival and I was eventually ...
This hotel appears to be a converted stately home and the decor is in keeping with that. Having said that it does look tired and needs some refurbishment. The rooms are clean with all expected of its rating with a safe, hairdryer and miniature toiletries, but again could do with freshening up and ...
Stayed in room 106. Needs refreshing wallpaper hanging of the wall ,but room clean linen good and bath towels super. Family we traveled with stayed in room 114 much nicer room and better shower. Hotel very near to city centre ,would stay again ,staff very nice .
My room was quiet, nice space bathroom. Couldn't find out how to switch on the free standing hanging lamp. Has a Nespresso machine. Rain shower. Hair in toilet. Sheets a bit crumpled when arrived. Spa, gym and pool for non-guest members too, so busy, had to queue at reception when I was in a hurry. ...
Nothing fancy but reasonably clean and efficient.
Hotel was lovely. Area outside let’s it down a little . Breakfast was excellent value and lots of choice . Rooms a reasonable size. Most of plug sockets in the room did not work and a lift was out of order but overall a great place to stay and right in the city centre
Staff very unwelcoming, not a single hello or goodbye. Booked a late check out which was confirmed via email, however this did not stop the staff banging on the door 3 hours before our check out slot, and then a phone call to ask what time we shall be leaving the room. In spite of this downfall, ...
Stayed here for Crufts 2018. Staff were helpful and was great offer to have dogs in our room and decent ground for exercising dogs. Only downside is room temp was uncomfortably hot with thermostat as low as possible and window open which meant it was too hot for our dogs to settle for long periods ...
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