Ratings based on 179 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridgeshire

Overnight stay

Posted Jun 26, 2017
Pros: The location and friendly staff.
The right location for what i needed, easy booking on line. The hotel was easy to find and park the car. Reception was welcoming and room adequate for my needs. Can't comment on breakfast as i didn't have any.
5 out of 5
Recommended
for Everyone
by A verified traveler from W

We had an overnight stay Saturday 13/05/17

Posted May 15, 2017
We stayed one night bed & breakfast Nice warm welcome on reception Easy check in. Ground floor room nice tidy room. Had light lunch in bar, quite nice, Went out to Ricoh arena for evening Used late bar. Decent nights sleep up early for the buffet breakfast choice fine, all in all good value for money.
Comment from Hotel Management
May 16, 2017 by administrator, Hotel Management
Dear Gerry, Thank you for your feedback, we are pleased that you enjoyed your time at our hotel and we hope you return to see us again in the future. Sincerely, Darren C General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Newton Abbot

Nicely updated Holiday Inn

Posted May 15, 2017
Pros: Car park was private. Good facilities
Cons: Kerb appeal
Location: M6 J2 - well located for travel. Nearby retail park has restaurant chains etc. If you want a decent restaurant or town centre you get a taxi to Cov
For an older generation of Holiday Inn, it has been updated to a good standard. I was surprised how nice the public areas were and the staff were very helpful and friendly. They recommended restaurants and organised taxi's for us etc etc (as well as recommending their own restaurant, obviously)
Comment from Hotel Management
May 16, 2017 by administrator, Hotel Management
Dear Giles, Many thanks for your comments, we also love our new refurbishment as well as our guests. We do hope to see you again in the future. Sincerely, Darren C General Manager
5 out of 5
by Christine

We had a lovely stay and use the pool which was ni

Posted May 15, 2017 on Hotels
We very had a lovely stay would definally go back again.
4 out of 5
by A verified traveler

Convenient and spacious hotel

Posted Apr 11, 2017 on Hotels
Good amenities, nice breakfast and friendly staff. Convenient location. However unhappy with a disabled room which we didn t ask for. Bed too small, only a double which is unusual nowadays.
Comment from Hotel Management
May 16, 2017
Many thanks for your comments, please accept our apologies if your room was not up to the standard you expected. Our bedrooms are due to be refurbished at the end of the year which we are all looking forward too. We do hope that you visit us again soon. Sincerely, Darren C General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler from dudley west mids

Near M6

Posted Mar 10, 2017
Pros: Convenient to our destination nice clean room .
Cons: Found lighting in restorant area very dim .
Location: Did not have to consider this on this trip as we came for family reunion but proximity to motorway was a ++
Ok for the purpose we required it for no consistency with bar pricing Staff at bar very busy as having to take food orders s well as drink .
Comment from Hotel Management
Mar 20, 2017 by CoventryM6, Hotel Management
Dear kath, Thank you for your review. Darren C General Manager
5 out of 5
by Deborah

Posted Feb 23, 2017 on Hotels
Brilliant definitely stop here again
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Deborah, Thank for the 5*, we are pleased you enjoyed your stay with us and look forward to seeing you again. Sincerely, Darren C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Nice hotel with lovely staff

Posted Jan 29, 2017
Very comfortable hotel. Good location. Food average.
Comment from Hotel Management
Jan 31, 2017 by Admin, Hotel Management
Dear mags, Thank you for your feedback, we are pleased that you enjoyed your stay with us and we look forward to seeing you again in the future. Sincerely, Darren C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SM. Edinburgh. Scotland.

Nice Hotel Convenient locatoin good amenities

Posted Jan 22, 2017
We enjoyed our stay here. We wanted a late checkout and the staff cooperated without any problem. Plenty free parking was available.
Comment from Hotel Management
Jan 31, 2017 by Admin, Hotel Management
Dear khan, Many thanks for your feedback, we are pleased that you enjoyed your stay with us and we look forward to serving you again in the future. Sincerely, Darren C General Manager
3 out of 5
by A verified traveler

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for leaving us your feedback. Sincerely, Darren C General Manager