Ratings based on 172 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Business Travelers
by A verified traveler from dudley west mids

Near M6

Posted Mar 10, 2017
Pros: Convenient to our destination nice clean room .
Cons: Found lighting in restorant area very dim .
Location: Did not have to consider this on this trip as we came for family reunion but proximity to motorway was a ++
Ok for the purpose we required it for no consistency with bar pricing Staff at bar very busy as having to take food orders s well as drink .
Comment from Hotel Management
Mar 20, 2017 by CoventryM6, Hotel Management
Dear kath, Thank you for your review. Darren C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Nice hotel with lovely staff

Posted Jan 29, 2017
Very comfortable hotel. Good location. Food average.
Comment from Hotel Management
Jan 31, 2017 by Admin, Hotel Management
Dear mags, Thank you for your feedback, we are pleased that you enjoyed your stay with us and we look forward to seeing you again in the future. Sincerely, Darren C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SM. Edinburgh. Scotland.

Nice Hotel Convenient locatoin good amenities

Posted Jan 22, 2017
We enjoyed our stay here. We wanted a late checkout and the staff cooperated without any problem. Plenty free parking was available.
Comment from Hotel Management
Jan 31, 2017 by Admin, Hotel Management
Dear khan, Many thanks for your feedback, we are pleased that you enjoyed your stay with us and we look forward to serving you again in the future. Sincerely, Darren C General Manager
3 out of 5
by A verified traveler

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for leaving us your feedback. Sincerely, Darren C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location near to Coventry Hospitsl

Posted Dec 19, 2016
Very helpful staff and great locatiom near shops and off the M6.
Comment from Hotel Management
Dec 22, 2016 by Admin, Hotel Management
Dear khan, Thank you for your comments. Sincerely, Darren C General Manager
3 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
I was under the impression that I had booked a double room. We were allocated a twin room and I was told that when I booked it was just a preference. It was the smallest room I have ever stayed in and we couldn't both walk around at the same time. On arrival there was no information re restaurant or bar and as there was a Christmas Party going on we went out to find another place to eat. When were woken by dogs barking in an adjacent room. This went on for over half an hour I assume whilst the owners were having breakfast. When we checked out no one bothered to ask how our stay was. Very disappointing stay.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Traveller, Thank you for your comments and I do believe that our Operations manager has spoken to you also in relation to your comments. Once again we apologize for any inconvenience caused to you during your stay. Sincerely, Darren C General Manager
5 out of 5
by A verified traveler

Highly recommended good solid hotel experience

Posted Dec 3, 2016 on Hotels
It has been some time since I used this hotel chain and boy have they improved. This hotel could be the exception but its given me a reason to try another.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for your comments, we are pleased that you enjoyed your stay. Sincerely, Darren C General Manager
4 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thanks for you comments.
4 out of 5
by A verified traveler

Nice trip

Posted Nov 19, 2016 on Hotels
value for money
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for your comments we are pleased that you enjoyed your stay with us and we look forward to seeing you again in the future. Sincerely, Darren C General Manager
5 out of 5
by A verified traveler

Clean hotel Good location Helpful staff

Posted Nov 1, 2016 on Hotels
Room was clean and spacious and the bathroom was huge.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for your comments. A positive experience is something our team strives for and I will be sure to pass along your comments. We look forward to seeing you again in the future. Sincerely, Darren C General Manager