Thanks James

Dear Guest,Thank you for your positive feedback. We're pleased you enjoyed our modern hotel and delicious breakfast, along with our discounted parking. We appreciate your comments about the bedroom and are glad you found it clean and comfortable. Our friendly and polite staff are committed to providing excellent service. We hope to welcome you back soon.

Thank you so much Ian for the awesome review.

Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your stay.We regret the misunderstanding regarding your room type and the cleanliness issues you encountered. Your concerns have been noted, and we will take steps to address them internally.Regarding the car park charges and security concerns, we apologize for any inconvenience caused. We will review our policies and security measures to prevent similar issues in the future.

Thank you James

Thank you for your kind words! We're delighted that you enjoyed your stay with us and found our room amenities to your liking. We appreciate your loyalty and look forward to welcoming you back to Novotel in the future.

Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and helpful, enjoyed our nice rooms, and found our location accessible. We're glad you also liked the food.We hope to welcome you back soon for another enjoyable stay!

Hello Christy, thank you for the wonderful review.

Hello Derek, thank you

Thank you for the awesome review Wole, I will share your comments with Raza

Thank you for the awesome review Stephen

Barry this review is so lovely, thank you so much. I plan on sharing with the team at our next meeting.

Hello Steve, my apologies for the issues you faced. I will ask the maintenance team to investigate.

Hello Mustasfa, I am so happy to read you enjoyed your stay. Thank you for sharing your experience with this wonderful review.

Thank you Zeshann

Thank you William

Hello Jade, thank you for sharing all about your great stay. I appreciate you taking the time to post about it.

Thanks Warren

Thank you Giorgio

Thank you Tatontsang

Thank you Peter

Thank you John

Thank you Lewis

Thank you

Hello Emma thank you for the awesome review.

Hello Bev thank you for the lovely review

Thank you

Thank you Steph

Hello Charlotte, Thank you for praising our friendly staff and dog-friendly atmosphere, we are a team of dog people here. We're sorry the restaurant experience didn't meet your expectations. We'll address the concerns about the pizza quality and wait time promptly. Your feedback is valued, and we hope to offer an improved dining experience on your next visit.

Thank you

Thank you Alison

Thank you

Thank you for the kind words! Delighted to hear you found everything clean and welcoming. Apologies for the door glitch – we're on it to ensure a fully secure stay next time. Your feedback is valuable, and we hope to welcome you back for another amazing experience.

Thank you

Hello Lisa, I am so sorry we were unable to fulfill your request of a ground floor room on this occasion. We do always try to accommodate requested whenever possible.

Thank you Chris

Thank you Emma for the lovely review

Hello Robin, I am sorry you did not enjoy dinner at the hotel restaurant. I will pass on your comments to the Chef.

Hello Micah, I am so sorry you did not get a restful nights sleep. I will pick this up with my team to see what they did. Thank you

Thank you for the nice review Eira

Hello Gary, thank you for the awesome review.

Thank you Desmond

Thank you Gail.

Thank you Paramvir.