Finding hotel is easy, right off the interstate. But the neighborhood is a bit scary at night. Liquor store and discout tobacco store in the parking lot. No restaurants for several blocks. The hotel is under renovation, so there were workers everywhere, dust everywhere, and lots of noise. Front desk and constrution workers were all very nice. Construction guys gave up their elevator for me and wouldnt ride with me so that they didnt get me dirty. I appreciated them.
Traveller from Indiana
Situated on a river, this hotel is within 2 mi (3 km) of MainStrasse Village, National Underground Railroad Freedom Center …More
Quick and friendly check-in experience. The location was great for what we needed (venue for concert was across river). The room was nice and clean. The only problem was with the heating/cooling unit didn't work properly and didn't realize until the middle of the night when our room was close to 80 degrees.
This hotel is located 1 mile from Cincinnati and the Cincinnati Convention Center, and 6 miles from Turfway Park.More
I've read other reviews about the staff and I don't think they were rude Just not trained well (the one exception was Francis, who was a complete sweetheart, greatly enjoyed meeting her). Upon check-in, the young man at the front desk handed me my room key and told me my room number and WiFi password, but nothing else. I had to ask what floor, where the elevators were located, pool hours, etc. He was a little aloof and I can see how this would be perceived as rude, but again, just seemed untrained on customer relations.
The room is comfortable and clean, but the bathroom desperately needs to be upgraded. It was inconvenient to have the tub, toilet, sink and closet all in one location. Wouldnt be too hard to section off the toilet and tub from the sink and closet making it more accessible to others in the room. Just my two cents.
Pool temp was a little cold for an indoor pool, but the kids didn't seem to mind:)
Traveller from Columbus, OH
Located four blocks from the Ohio River, this 18-story hotel is across from historic MainStrasse Village and 10 blocks from …More
Lovely new modern hotel. Close to many eateries and shops. Friendly staff offering complimentary hotel car rides, restaurant suggestions, smiles and greetings. Best thing about this hotel is the comfortable bed linens- made sleeping in an unfamiliar bed an absolute pleasure!!
Traveller from Miami
Located in the heart of Covington, this hotel is within 1 mi (2 km) of St. Mary's Cathedral Basilica of the Assumption …More