Ratings based on 250 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from St Charles

Posted Sep 13, 2017
Room was spacious, staff VERY friendly, breakfast was only eggs,potatoes and biscuits--other items available for a charge
Comment from Hotel Management
Sep 14, 2017 by Guest Services, Hotel Management
Thank you very much for the kind review and the comments on our breakfast service. We are happy to know your stay was enjoyable and we hope you will visit us again the next time you are in town.
4 out of 5
by A verified traveler from Lafayette, LA

Clean but did not realize rooms to outside

Posted Sep 5, 2017
Pros: The lobby and restaurant were nice
Location: Close to downtown Covington, which is where we wanted to be.
I didn't realize this was more like a hotel/motel. Would have preferred a room with the door on the inside.
Comment from Hotel Management
Sep 5, 2017 by Andrea, Hotel Management
Hello Elaine, Thank you for giving us online review. We are sorry to know that you weren’t happy with outdoor rooms. Had we known then, we would have given you the interior room to make your stay more pleasant. I hope you will visit us again in the future so that we can make your stay more comfortable and happy. Thank you for your feedback and business. Have a wonderful day.
2 out of 5
by A verified traveler from Clearwater Fl.

Disappointing

Posted Aug 23, 2017
Pros: Lobby and area looked very nice
Outside entrance ok, since it was gated, but having to walk to dining in the rain was not good. Especially since the dining staff was not good at all. We got breakfast to go, paid petty charges for extras that we found out was not included in the bag when we got back to the room. I called and they said just come back and get them. No offer to deliver. I said no thanks. Room was Just OK.
Comment from Hotel Management
Aug 25, 2017 by Adam, Hotel Management
Harry, thank you for taking the time to review your recent stay with us. I'm sorry for the experience you had regarding breakfast, this is not the experience we want to provide for our guests. We will share you comments with the restaurant ownership and management to ensure we provide better service in the future.,
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Posted Aug 23, 2017
We came straight off the road with my ailing father. They quickly provided us a room and shared what was available. Beautiful and safe property!!! Will definitely seek this hotel for future travel between Florida and Texas.
Comment from Hotel Management
Aug 23, 2017 by Andrea, Hotel Management
Hello Rose, Thank you for giving us your feedback about your recent stay with us. We are pleased to know your stay was pleasant and that your expectations have been met. We appreciate your business and have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Extremely nice hotel and reasonably priced!

Posted Aug 22, 2017
Pros: Room was very current and extremely clean.
Checked in late and Clerk was extremely helpful and even gave us an upgrade which we appreciated greatly we had had a bad experience the night prior and had been on vacation. One night passing through but we would stay here again in a heartbeat.
Comment from Hotel Management
Aug 23, 2017 by Andrea, Hotel Management
Dear guest, Thank you for giving us your feedback about your recent stay with us. We are pleased to know that you were happy with our customer services and was satisfied with overall stay. We appreciate your business and have a wonderful day
5 out of 5
by Arnika

Posted Jun 26, 2017 on Hotels
Very nice!
Comment from Hotel Management
Jul 3, 2017
Hello Arnika, Thank you for taking our online survey and giving us great review! We appreciate your business and we look forward to seeing you again, next time you’re in town. Happy 4th to you and your family!
5 out of 5
by Caila

Awesome, clean, fun place!

Posted Jun 19, 2017 on Hotels
Great place to stay! Highly recommend if looking to stay close to FontaineBleu State Park.
Comment from Hotel Management
Jun 21, 2017
Hello, Thank you for taking our online survey and giving us great review! We appreciate your business and we look forward to seeing you again, next time you’re in town.
4 out of 5
by A verified traveler

Posted Jun 6, 2017 on Hotels
great place, great location, good bar and restaurant on-site. clean and convenient.
Comment from Hotel Management
Jun 13, 2017
Dear Guest, Hello! Thank you for taking the time to answer our survey. We strive to make your stay as pleasant as possible. We appreciate the complimentary review. We hope to be a 5 star when you stay with us again. Have a great day!
5 out of 5
by Dana

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 22, 2017
Hello, Thank you for taking our online survey and giving us great review! We appreciate your business and we look forward to seeing you again, next time you’re in town. Have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Nice hotel

Posted May 5, 2017
Hotel was very nice, staff were really friendly and helpful. It was very clean and comfortable.
Comment from Hotel Management
May 7, 2017 by MC, Hotel Management
Ms. Lacey, Hello! Thank you for taking the time to answer our survey. We strive to make your stay as pleasant as possible. We hope you will stay at our establishment again. Have a great day!