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Reviews of Fairfield by Marriott Inn & Suites Newport Cincinnati

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 360 reviews" "
Rating 8 - Good. 63 out of 360 reviews" "
Rating 6 - Okay. 19 out of 360 reviews" "
Rating 4 - Poor. 11 out of 360 reviews" "
Rating 2 - Terrible. 18 out of 360 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Traveled with family
There was way too much external and internal noise all night and could not sleep.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had no hot water on the second morning of our stay. The staff was very friendly and worked quickly to rectify the situation. The property is very clean and in a good location. I would recommend for a few day stay in the Cincinnati/Newport area
Stayed 2 nights in Mar 2024
Response from Management on Mar 25, 2024
Thanks for taking the time to share your experience with us, Robert! We're sorry to hear of the issue, but are happy to know it was quickly resolved! We hope to welcome you back again should you find yourself in the area!

10/10 Excellent

William, Franklin

Stayed 1 night in Jan 2024
Response from Management on Mar 25, 2024
Thanks for sharing this feedback, William!

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thanks for sharing this feedback, Shayna!

10/10 Excellent

Elaine

Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thanks for sharing this feedback, Elaine!

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was for a Thursday and Friday nights. The Thursday night was peaceful and quiet. The friday night from 8pm until 3am, there was a party outside our room in the breakfast area, which is located next to our hotel room. They yelled, banging on walls and slamming doors. We will not stay there on our next trip to the Newport Ky area.
Stayed 2 nights in Feb 2024
Response from Management on Mar 4, 2024
Thanks for taking the time to share this feedback with us, John. We're sorry to hear of the issues you encountered during your stay, and will be sure to take this information moving forward to ensure a better stay for our guests.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thanks for taking the time to share this feedback with us, Bob!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback with us, Amanda!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thanks for sharing this feedback, Tom!

10/10 Excellent

Garrett

Stayed 2 nights in Feb 2024
Response from Management on Mar 25, 2024
Thanks for sharing this feedback, Garrett!

10/10 Excellent

Jaden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are lovely
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback, Jaden!

10/10 Excellent

Sarah, Galesburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Our rooms were very comfortable, spacious and clean. All staff was friendly. Parking was easy. Breakfast was good.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for sharing this feedback, Sarah! We're happy to see you enjoyed your stay, and hope to welcome you back again in the future!

8/10 Good

musa

Traveled with family and small children
Nice and not to far from cvg airport!
Stayed 1 night in Jan 2024
Response from Management on Feb 21, 2024
Thanks for sharing this feedback, Musa!

8/10 Good

JOY L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newport is actually a very lovely town. The area around the hotel was not lovely. More like efficient. Parking spots surrounded the building and a parking lot. That’s it. Poor visibility of river. The hotel was clean and the front desk staff very kind.
Stayed 1 night in Jan 2024
Response from Management on Feb 5, 2024
Thanks so much for taking the time to share this feedback with us, Joy! We hope to welcome you back again in the future!

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant
Stayed 1 night in Jan 2024
Response from Management on Jan 29, 2024
Thanks for taking the time to share this feedback, Kenneth!

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on Jan 29, 2024
Thanks for sharing this feedback, Milton!

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 29, 2024
Thanks for sharing this feedback, Brandon!

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 8, 2024
Thanks for sharing this feedback with us, Brittany!

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose at the front desk was wonderful!! Beautiful view of the water and outstanding property!
Stayed 1 night in Jan 2024
Response from Management on Jan 8, 2024
Thanks for sharing this feedback, Marilyn!

10/10 Excellent

Tamela

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Management on Jan 8, 2024
Thanks for sharing this feedback with us, Tamela!

10/10 Excellent

concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noisy. Can hear vehicles and something being banged by the wind
Stayed 1 night in Jan 2024
Response from Management on Jan 8, 2024
Thanks for sharing this feedback, Concepcion! We'll be sure to take this information moving forward to ensure a better stay for our guests!

10/10 Excellent

Anthony

Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback, Anthony!

4/10 Poor

Chrissy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not get the room i made reservations for. I got a cheaper room. When i brought it to the managers attention he acted like he had no clue what i was talking about.
Stayed 1 night in Dec 2023
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Chrissy. We're sorry to hear of the issue you encountered, and for any inconvenience this may have caused. We'll take this information moving forward to ensure a better stay for our guests.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 8, 2024
Thanks for sharing this feedback, Jason!

8/10 Good

Amos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback with us, Amos!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice location, great service, friendly front desk staff.
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Ivan K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback, Ivan!

8/10 Good

ashleigh

Stayed 1 night in Dec 2023
Response from Management on Jan 8, 2024
Thanks for sharing this feedback with us, Ashleigh!

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback with us, Tiffany! We're happy to see you enjoyed your time!

8/10 Good

Erin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback, Erin!

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect!
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback, James!

10/10 Excellent

Ivan K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Thanks for sharing this feedback, Ivan!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 will stay again
Hotel was very nice, I stayed in a 2 bedroom suite and both of the rooms had large smart tvs. The staff were all so kind and friendly!
Stayed 1 night in Nov 2023
Response from Management on Dec 11, 2023
Thanks for taking the time to share this feedback with us! We're happy to see you enjoyed your stay, and hope to welcome you back again in the future.

8/10 Good

marshall

Stayed 1 night in Nov 2023
Response from Management on Jan 2, 2024
Thanks for sharing this feedback with us, Marshall!

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfy, shower was amazing, nice breakfast with variety The lady who check us in was very pleasant and helpful will definitely stay again Amazing river views and great location
Stayed 1 night in Nov 2023
Response from Management on Nov 27, 2023
Thanks so much for sharing this feedback with us, Cheryl! We're thrilled to see you enjoyed your stay, and hope to welcome you back again!

10/10 Excellent

Isaiah

Stayed 1 night in Nov 2023
Response from Management on Dec 11, 2023
Thanks for sharing this feedback, Isaiah!

10/10 Excellent

Sheena

Stayed 1 night in Oct 2023
Response from Management on Nov 20, 2023
Thanks for sharing this feedback with us, Sheena!

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Updated. clean. nice bed. big tv. …need I say more? This will be my go to hotel when I’m in the area.
Stayed 1 night in Nov 2023
Response from Management on Nov 17, 2023
Thanks for sharing this feedback, Jennifer! We're thrilled you enjoyed your stay, and can't wait to welcome you back!

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 15, 2023
Thanks for taking the time to share this feedback, Therese!

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Thanks for sharing this feedback, Patrick!

8/10 Good

Peter

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Thanks for sharing this feedback, Peter!

8/10 Good

Katheryn

Stayed 1 night in Nov 2023
Response from Management on Dec 11, 2023
Thanks for sharing this feedback, Katheryn!

10/10 Excellent

Eric

Stayed 1 night in Nov 2023
Response from Management on Nov 27, 2023
Thanks for taking the time to share this feedback with us, Eric!

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean and our room was huge! We got a 2 bedroom suite and it was wonderful!
Stayed 1 night in Oct 2023
Response from Fairfield Inn Newport-Cincinnati on Oct 31, 2023
Thank you, we are glad you had a great stay! It was a pleasure to have you stay with us!

8/10 Good

Dante

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fairfield Inn Newport-Cincinnati on Oct 31, 2023
Thank you, we are glad you had a great stay! It was a pleasure to have you stay with us!

8/10 Good

Barb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is very important to me when I stay in a hotel and this hotel has it in spades. However my husband felt the shower stall could use additional grab bars. As I said the bathroom was spotless. I would stay here again.
Stayed 1 night in Oct 2023
Response from Management on Oct 20, 2023
Thanks so much for taking the time to share this feedback with us, Barb! We're so happy to see you were satisfied with your stay, and hope to welcome you back again in the future should you find yourself in the area!

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cece at the front desk was amazing! I told her we were going to the Bengals game and she helped us plan and be able to ride the shuttle bus. Great room and experience.
Stayed 2 nights in Oct 2023
Response from Management on Oct 20, 2023
Go Cece! We're so happy to see you enjoyed your stay, and were satisfied with our rockstar staff. Thanks so much for taking the time to share this feedback, we hope to welcome you back again should you find yourself in the city!

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Room was nice. Staff was very friendly and helpful. We will be back.
Stayed 2 nights in Oct 2023
Response from Management on Oct 16, 2023
Thanks so much for taking the time to share this feedback with us, Brad! We're happy to see you enjoyed your stay, and hope to welcome you back again in the future!

10/10 Excellent

Terrence

Stayed 1 night in Oct 2023

10/10 Excellent

Radmila

Stayed 1 night in Oct 2023
Response from Fairfield Inn Newport-Cincinnati on Oct 31, 2023
Thank you, we are glad you had a great stay! It was a pleasure to have you stay with us!