Ratings based on 1,190 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis IN

Very clean and very helpful staff

Posted Feb 7, 2016
The rooms are very nice and everything that I noticed was clean. My kids really enjoyed the pool as I enjoyed the hot tub. The breakfast they provide was good and more than I thought they would provide and they also have a snack room so you can purchase drinks or food. The staff was helpful and friendly
Comment from Hotel Management
Feb 7, 2016 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from IN

Excellent hotel! Highly recommended!!

Posted Feb 5, 2016
My wife and I took our 3 kids to the Newport Aquarium for the weekend and wanted a hotel that was close to Cincinatti, but more reserved and away from the city. The man working the front desk was awesome! He greeted our family with a welcoming smile and joked with the kids as if he had known us all for years! Our room (suite with two queen beds) was extremely spacious with a "living room" when you first walked in with a pullout couch, comfy chair and large flatscreen. It also had a small kitchen area featuring a sink, cabinets, oversized mini fridge and microwave.. followed by a large bathroom.. then the bedroom, which was able to be closed off as a separate room from the living room and kitchen area! The beds were comfortable, extra pillows and blankets provided in the closet! Our family enjoyed going swimming in the large pool and sitting in the hot tub, very kid friendly. Everything was very clean and tidy, well kept and overseen by friendly staff. Breakfast was great! We will be staying here again and would recommend anyone to do the same!
Comment from Hotel Management
Feb 7, 2016 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
2 out of 5
by A verified traveler from ky

Run down facility

Posted Feb 4, 2016
Rooms were out dated with plaster falling from the ceilings and bathrooms were very nasty. Was told that the "Expedia" rooms were on 4th floor end of hall. Guess we were pushed to the cheap seats
Comment from Hotel Management
Feb 7, 2016 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2016
Hotel staff were very helpful. Hotel was quiet , we had a great stay.
Comment from Hotel Management
Feb 3, 2016 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2016
Nice hotel! Room, rates and staff were all great will stay there my next time in town
Comment from Hotel Management
Feb 3, 2016 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsville ky

nice clean hotel next to airport.

Posted Jan 4, 2016
The hotel was very nice and the Staff was very cordial. The Breakfast was good. The pool area seemed to be very clean also. We had no problems with this hotel and would book another stay when I return to this area.
Comment from Hotel Management
Jan 5, 2016 by Brandi, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight

Posted Dec 25, 2015
The hotel was close to the airport and very accommodating for transportation for an early flight. The park and fly terms were very reasonable. I would stay there again.
Comment from Hotel Management
Dec 27, 2015 by Brandi, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our accommodations, and were able to take advantage of the park and fly package. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2015
Very friendly staff. Good deal to leave car there for $3 day/$21 week and take free hotel shuttle to and from the airport!
Comment from Hotel Management
Dec 10, 2015 by Brandi, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the parking special. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Very nice!

Posted Nov 21, 2015
Comfortable amenities, great breakfast, great price.
Comment from Hotel Management
Nov 22, 2015 by Brandi, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our amenities and breakfast. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Pleased with room but indoor pool was freezing.

Posted Nov 15, 2015
Overall, the room was nice, the staff was friendly, but the pool was freezing. Our kids look forward to hotel stays for the pool. We barely used the pool because it was so cold.
Comment from Hotel Management
Nov 18, 2015 by Brandi, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay; however, I am sorry that the pool temperature wasn't warm enough. We will inform our maintenance team in hopes we can remedy the problem, and prevent it from happening in the future. We look forward to your next stay.