Ratings based on 442 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Covington, KY

Nazi death camp with comfortable beds

Posted May 31, 2017
2 hour wait for room, very comfortable beds (but lacked any headboard???) with disgusting bathroom, poor shower head and water pressure and AC that would not blow cold enough...bistro food charged entree prices for appetizer portions. We went somewhere else to eat immediately AFTER eating dinner there. But the worst was the Nazi gas chamber...aka what they called the pool and hot tub.... Sat in hot tub, lungs filled with chlorine, eyes immediately blood shot and burning endlessly...and did I mention this was WITHOUT getting my head wet at all. Adults propped open doors to hotel and outside and we're coughing after minutes inside. Hotel made no changes after complaints. .. it was beyond miserable. After ten minutes there I ran back to room and took shower and eyes still burning an hour later. We are talking tears streaming down eyes for an hour. Pool and hot tub were also beyond filthy. An overall miserable experience
4 out of 5
Recommended
for Everyone
by A verified traveler from battle creek mi

river view

Posted Apr 7, 2017
Nice room - great staff. The room was a bit noisy in river side with highway and train tracks right outside the hotel. A lot of garbage in sight along river bank.
3 out of 5
by A verified traveler from Ohio

Would stay on the other side of the river in Cincy

Posted Apr 1, 2017
Lots of homeless, setting up tents visible from hotel room by river. Train noise and homelesss yelling in middle of then night. View of river includes train bridge blocking most of view of Cincy. Hotel ok, area around hotel a little rough. Wouldn't stay there again.
4 out of 5
by Brian

This traveler left a rating score only Posted Mar 28, 2017 on Hotels
5 out of 5
by Kaylee

Posted Mar 19, 2017 on Hotels
Our room was so nice and the staff is very friendly!
4 out of 5
by A verified traveler

Clean hotel, nice hidden spot

Posted Feb 20, 2017 on Hotels
Disappointed that the shuttle service they advertised ends transport at 6:30pm. Planned on using transportation for the casino that evening. No where did it list the hours of use, even encouraged use for the casino. But overall enjoyed the getaway with the family. Area is difficult to drive around, streets aren't clearly marked. Loved the hotel itself.
5 out of 5
by paul

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
4 out of 5
by will

Smell!

Posted Feb 14, 2017 on Hotels
The sheets didn't smell too good so we Febreeze them down.
5 out of 5
Recommended
for Everyone
by A verified traveler from IN

Nice Hotel close to the river.

Posted Feb 7, 2017
Pros: Very Clean and Nice Staff.
Location: Arena was fairly close and food was close by too.
Great hotel and staff. Food was very close and really good.
5 out of 5
by Bob

This traveler left a rating score only Posted Jan 30, 2017 on Hotels