Ratings based on 892 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Quiet

Posted May 26, 2017
Pros: It was close to my appointment the next day and I took the shuttle there and back. That was very convenient for me!
Cons: Like I stated before, only negative the noise from the other room!
Everything was fine, quick and easy check-in, parking close, room nice and clean and no street noise. Only negative was that you can hear the people next door and also the toilet flushing is very loud. A nice addition is the complimentary cocktails and appetizers in the evening!
4 out of 5
Recommended
for Everyone
by A verified traveler

One night at Embassy Suites

Posted May 20, 2017
The view of Cincinnati was beautiful at night. Our room was nice but it smelled a bit musty or damp.
Comment from Hotel Management
May 22, 2017 by General Manager, Hotel Management
Dear guest, Thank you for the feedback, I am glad you enjoyed the lovely view of downtown Cincinnati just across the river, I have addressed your concerns with my management team as well. Safe Travels! Jeff Kaplan General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Kentucky

Great hotel for families

Posted May 15, 2017
Pros: Clean room, all suite hotel, close to activities
Cons: The breakfast was a little basic and processed.
Location: Great location! Close to the zoo and aquarium.
We stayed here with our two toddlers for a little vacation and it was great! We really liked that every room was a suite, so that when we put them to bed we could still hang out in the "living room." The room was clean and reasonably updated. The hotel is close to things like the Cincinnati zoo and the Newport aquarium as well so location was good. I would recommended to a family with small children like ours.
Comment from Hotel Management
May 16, 2017 by General Manager, Hotel Management
Dear Mindy, Thank you so much for the great feedback from your recent stay. The Embassy brand is proud to be able to offer our all our guests a two room suite, complimentary cooked to order breakfast and our evening managers reception. I am glad to hear you enjoyed! Safe Travels! Jeff Kaplan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Springboro, Oh

Nice for a weekend get away

Posted May 12, 2017
Great location if you want to getaway for the weekend. Really spacious rooms and plenty to do in the area! He staff is very nice and they have an open bar every day and free breakfast. We will definitely be back!
Comment from Hotel Management
May 16, 2017 by General Manager, Hotel Management
Dear Kurtis, Thank you for the positive feedback from your recent visit. I am happy to hear you enjoyed the hotels amenities and we look forward to your next visit. Safe Travels! Jeff Kaplan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful views !!

Posted May 9, 2017
Very comfortable room. Would definitely stay here again.
Comment from Hotel Management
May 10, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for the positive feedback from your recent visit. I am happy to hear you enjoyed and we look forward to your next visit. Safe Travels! Jeff Kaplan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Close walk to GABP and a soft drive to the Newport Levee.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for leaving feedback from your recent visit. I am happy to hear our great location to many of the city's offerings worked out for you. We hope to see you back again soon. Safe Travels! Jeff Kaplan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Cinci

Posted May 7, 2017
Beautiful hotel. They charge for voss water although you have impression its free
Comment from Hotel Management
May 10, 2017 by General Manager, Hotel Management
Dear guest, Than you for the positive feedback from your recent stay. We do charge for the Voss waters, and there is a price on the water bottle itself with a note about the charge, I ado apologize if this note was not seen. I hope this helps, and I hope you return to stay with us again. Safe Travels! Jeff Kaplan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel conveniently located to downtown Cincy

Posted Apr 10, 2017
We stay here several times a year. This is our home away from home when attending Reds games, visiting Newport on the Levee and all the other great things to do in the area.The rooms are spacious and well appointed. The staff is great and you can't beat free drinks and breakfast.
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you so much for the kind words. I am very happy to hear you enjoy your visits to the area, and more thrilled to know we are your home away from home. We look forward to your next visit! Safe Travels! Jeff Kaplan General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Indianapolis

Update the pool area

Posted Apr 2, 2017
Pros: I really liked the room suite. it's perfect for a family of four. and happy hour is always a plus.
Cons: I would definitely improve the breakfast buffet. It seems like the cook staff over cooked everything. the potatoes, the eggs, the bacon.
Location: The hotel location was perfect for what we wanted to do; see some sites in Cincy. The shuttle was very convenient. and good eats within walking.
My family and had a very pleasant time at the Embassy Suites as we always do.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
Dear Charles, Thank you for taking a moment to leave feedback from your recent visit. I have shared your feedback with the food and beverage team so that can be a focus moving forward. We hope to see you back again soon to let us know how we are doing. Safe Travels! Jeff Kaplan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
Pros: Everything with the exception of no hot tub.
Cons: Add a hot tub
WE REALLY ENJOYED OUR STAY...WITH THE HOTEL BEING TOTALLY BOOKED FULL AND PEOPLE EVERY WHERE,IT WAS VERY QUIET.
Comment from Hotel Management
Mar 29, 2017 by General Manager, Hotel Management
Dear anonymous, Thank you for the kind words from your recent stay here with us. We appreciate your understanding of the volume of people here during your visit, we often have a lot of families staying with us while traveling. We hope to see you back again soon. Safe Travels! Jeff Kaplan General Manager