Posted Aug 19, 2016 on Hotels
First off I would have to say the customer service in this facility was amazing. From checking in to my room at the front desk, to the lunch and bar staff, everyone was very polite, greeted with smiles at all times and always inquired about how my day and trip was going.
Now onto the negative: The room I was staying in had a very STRONG smell of cigarette smoke. Even though there were explicit signs of no smoking, it seemed as if the smoke had seeped into the rugs, sofas and beds of the room. Although the room was always clean, the smell overtook the cleanliness. The other problem was the WiFi; the connection was so bad in my room that I had to use my personal data to conduct business.
All in all, the facility was great and there were no big complaints that I had. Thanks for the stay!