Problem not fully taken care of.
Posted Aug 8, 2016
AC was broke and flooded our room. They had to put a fan to dry it - still was not dry by the time we finished our activities at the end of the day The lady in the evening was great, she said they would take care of the room charges or give us a certificate for our next stay free because of the AC and when we got in our room it was 85 and ac was not on. 2 of us fell on the curbing. I scuffed up my knee and shin the other person scuffed up their shin and hands. When we checked out it says 100% satisfaction or you do not have to pay. We were offered 25% off and then after the other person fell he offered 50% off. I told the manager that the gal in the evening said she had also fallen in the same spot. He said that was not true no one has ever fallen or had an incident in the years he had been there. So management lies.