Dear Amy, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Nick Baker, GM

Dear Skye, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Sincerely, Nick Baker, GM

Dear Kenneth, I am sorry we weren't a great fit for your travel needs; I appreciate you staying with us. While we would love to better serve you on a return trip, we have several wonderful hotels within IHG, and I hope you will at least continue to seek out properties within the brand with amenities that are more to your liking. Sincerely, Nick Baker, GM

Dear Ashley, We're disappointed your time with us was anything less than perfect. We hope to share a more positive experience with you soon. Thank you for staying with us. Sincerely, Nick Baker, GM

Dear ric, Thank you for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location and had a pleasant stay. We appreciate your feedback and hope to welcome you back soon. Best, Nick Baker, GM

Dear Denise, Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as to team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Nick Baker, GM

Dear Domonika, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was excellent. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. We look forward to hosting you again. Best, Nick Baker, GM

Dear Sally, Thank you for your time in sharing your kind review, and please visit us again. Best, Nick Baker, GM

Dear Patricia, We aim to impress you, so I'm sorry that your visit was just okay. I'm glad that our team was responsive during the storm. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Nick Baker, GM

Dear Tayla, Thank you for taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Nick Baker, GM

Dear Patricia, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Nick Baker, GM

Dear Sue, In the Cincinnati Riverfront area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Thank you for staying with us and we hope to host you again. Best, Nick Baker, GM

Dear Megan, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We are sorry to hear of your disappointment that you could not see the river. We hope to see you again upon your return to the area. Sincerely, Nick Baker, GM

Dear Alexander, Thank you for your review. We apologize that your stay with us was not a satisfying one. Your feedback is important to us. We take any issues of pests extremely seriously and had a third party perform a thorough inspection upon receiving your review. The results were negative, but we did take extra precautions to ensure the room does not contain pests of any kind. We contract with a vendor for preventative pest control, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. Thank you again for sharing your feedback. Sincerely,Nick Baker GM

Dear Ethan, Thank you for choosing to stay with us! We are thrilled to hear that our location played a major role in making your stay enjoyable. We sincerely appreciate your business and taking the time to share your feedback with us. Best, Nick Baker, GM

Dear Susan Patricia Furtado, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Nick Baker, GM

Dear Bill, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Nick Baker, GM

Dear Christopher, Thank you for choosing to stay with us. We enjoyed having you as our guest and have been in touch regarding your charge. We look forward to welcoming you again. Sincerely, Nick Baker GM

Dear Alexis,Thank you for being our guest. I sincerely apologize for any shortcomings you experienced during your recent visit. We hope to welcome you again, as we are committed to delivering a stay that aligns with our high expectations from check-in to check-out.Sincerely,Nick BakerGeneral Manager

Dear Bonnie, I want to express my deepest appreciation for taking the time to write and share your review. At the Holiday Inn Cincinnati-Riverfront, we are dedicated to providing exceptional service and exceeding our guests' expectations. Your loyalty is highly valued, and we hope to have the pleasure of welcoming you back soon. Thank you again for choosing to stay with us. Best, Nick Baker GM

Dear Chris, Thank you for your time in sharing your kind review, and please visit us again. Best, Nick Baker, GM

Dear Jonnesha, We're grateful for your review! Knowing our guests are pleased makes us truly happy! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Nick Baker GM

Dear Melissa, What an uplifting review! Our goal is for every guest who stays with us to have the experience you described. Thank you so much for your business and your kind words. We hope you find a reason to visit our Holiday Inn and great city again soon. Best, Nick Baker GM

Dear El, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Nick Baker GM

Dear Heidi, Sincere thanks for taking the time to share your review. It’s wonderful that your stay was pleasant! Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing and what we can improve upon. We appreciate your choosing to stay with us and look forward to providing an even better experience on a future stay. Best, Nick Baker GM

Dear Amanda, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Nick Baker, GM

Dear Bryan, Thank you for choosing our hotel. We apologize for not meeting your expectations. We hope to have the opportunity to improve your experience in the future. Sincerely, Nick Baker GM

Dear Jennifer, Thank you for taking the time to write. I'm happy that our service and comfortable accommodations made for an enjoyable stay. A return visit is the best compliment! Best, Nick Baker, GM

Dear Virginia, I apologize that your experience was mediocre. We appreciate your loyalty and hope to serve you on a return trip. Sincerely, Nick Baker GM

Dear Jessica, It is great to hear that you had a wonderful experience with us and that you would like to stay with us again! I will make sure to share your kind feedback with the entire staff. We work hard to ensure that our guests feel comfortable and appreciated. Thank you for choosing us and we look forward to welcoming you back soon. Best, Nick Baker General Manager

Dear Gregg, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Nick Baker General Manager

Dear Anonymous, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Nick Baker General Manager

Dear Janette,We always aim to be transparent about our breakfast charges, so we apologize for any confusion or misunderstanding. Your feedback is appreciated as it helps us improve our communication with guests. We hope to have the opportunity to host you again and provide you with a more enjoyable experience.Sincerely,Nick BakerGeneral Manager

Dear Michelle,Our goal is to surpass the expectations of our guests, so I apologize that we fell short during your recent visit. Thank you for taking the time to leave your feedback, and we hope to have the chance to make your next experience with us a more enjoyable one.Sincerely,Nick BakerGeneral Manager

Dear Kelsey,We appreciate your feedback and thank you for choosing our hotel. We hope to see you again soon.Best,Nick BakerGeneral Manager

Dear Phyllis,Your 10/10 review lets us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Thank you for the feedback and we hope to welcome you on a return trip. Best,Nick BakerGeneral Manager

Dear Kumar,Thank you for being our guest and for taking the time to review our hotel. Please accept our sincere apologies for any shortcomings, and we genuinely appreciate you bringing them to our attention. We hope to have another chance to deliver a stay that completely aligns with our high expectations in every aspect.Sincerely,Nick BakerGeneral Manager

Dear Michelle, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Nick Baker General Manager

Dear Anonymous,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again.Sincerely,Nick BakerGeneral Manager

Dear Jon,It was a pleasure to host you, and we appreciate your time reviewing our hotel. Guest satisfaction is of the utmost importance to us, and we regret we did not leave a more favorable impression. We continually strive to enhance our guest experience and look forward to delivering a future stay that is exceptional in every way.Sincerely,Nick BakerGeneral Manager

Dear Neely,While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future.Sincerely,Nick BakerGeneral Manager

Dear Linda,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Nick BakerGeneral Manager

Dear Lisa, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Nick Baker General Manager

Dear Chris, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Nick Baker GM

Dear Lynne,Thank you for choosing our hotel. We appreciate your time in reviewing us and hope to provide you with a WOW experience on your return.Sincerely,Nick BakerGeneral Manager

Dear Brandi,I am sorry to hear that we failed to meet your expectations and that you did not enjoy your stay. Our goal is to always provide our guests with an exceptional experience, and it's disheartening to hear that we fell short during your visit. I sincerely apologize for any issues you may have encountered and hope that we can have the opportunity to make it up to you on your next stay.Sincerely,Nick BakerGeneral Manager

Dear Gloria,We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.Best,Nick BakerGeneral Manager

Dear marcus,Our mission is to exceed our guests’ expectations, so I apologize that you did not enjoy your time with us. Thank you for your review and we hope to have the opportunity to provide a more pleasurable experience on a return trip to our area. Sincerely,Nick BakerGeneral Manager

Dear Jeffrey,Thank you for being our guest. It was a pleasure to host you, and we look forward to welcoming you again with the expectation that your next stay will be even better.Best,Nick BakerGeneral Manager