Posted Jul 17, 2016
We were there for four days. We had to ask for towels daily, our shower didn't drain, the water was brown one day-they never came to room to fix or look at problem, just told us to run the water til it was clear. They never cleaned our bathroom, we ran out of toilet paper, one room ac never got cold.
Comment from Hotel Management
Aug 14, 2016 by Gus, Hotel Management
Thank you for staying with us and for leaving us feedback about your experience at our hotel.
I sincerely apologize for the inconveniences that you encountered; they are entirely unacceptable.
I have shared your comments with our housekeeping and maintenance teams.
We hope that you will choose to stay with us again in the future, as I am confident that you will have a much improved experience.