Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
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Reviews of La Quinta Inn & Suites by Wyndham Cincinnati Airpt Florence

2.5 out of 5
La Quinta Inn & Suites by Wyndham Cincinnati Airpt Florence
350 Meijer Drive, Florence, KY

Reviews

8.4

Very Good

Rating 10 - Excellent. 820 out of 1539 reviews" "
Rating 8 - Good. 417 out of 1539 reviews" "
Rating 6 - Okay. 135 out of 1539 reviews" "
Rating 4 - Poor. 103 out of 1539 reviews" "
Rating 2 - Terrible. 64 out of 1539 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ! And the staff and facility were perfect !
Stayed 2 nights in Apr 2024
Response from Bobbie Ewing on Apr 23, 2024
Thank you for review.

10/10 Excellent

JODY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and a perfect place to stay while in town for a Cincinnati Reds game.
Stayed 1 night in Apr 2024
Response from Bobbie Ewing on Apr 23, 2024
Thank you for review.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bobbie Ewing on Apr 23, 2024
Thank you for review.

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it was close to restaurants. I liked this hotel. The breakfast looked good even though i didn't eat any of it:)
Stayed 2 nights in Apr 2024
Response from Bobbie Ewing on Apr 23, 2024
Thank you for review.

4/10 Poor

nathan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast until 11 isn't until 11. They stopped putting stuff out around 10
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 23, 2024
Hello,Sorry for the misunderstanding. Our breakfast hours are and have been Sta- Sun 7am- 10am. Thanks

10/10 Excellent

Tony, Irmo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient to CVG airport and plenty of dining options close by. Loved the pet friendly policy.
Stayed 1 night in Apr 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Emilie

Traveled with family and small children
Staff was very friendly and welcoming every time we returned to the hotel. Breakfast was good and plentiful every morning. Our room was updated and very clean.
Stayed 3 nights in Apr 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with our two grands - one being a boy and one being a girl. They are weird about sharing sleeping arrangements as a lot of kids this age are. We requested and paid for a suite so that it would have 2 beds and a pull out sofa and this way both would have a bed to themselves. The front desk clerk stated they didn't have these kind of rooms at this location which was frustrating. Needless to say I had to run find a Walmart and buy an air mattress. Then the ceiling had a leak and the corner of the sleep mattress got wet from the leak. Staff was very friendly though and the hotel was very clean.
Stayed 3 nights in Apr 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Dustin

Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints enjoyed hospitality.
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 2 nights in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

4/10 Poor

Kathryn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close highway access. Which you can hear VERY well in the room. Walked into our room to dirty towels from the last guest, paint peeling on walls and doors, hot tub wasn't working first night. Breakfast was meger and apparently they dont serve any healthy options on weekends. Not impressed
Stayed 3 nights in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

6/10 Okay

Shawn

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was inattentive and unavailable during check in and out times.
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Soonbong

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Jose G

Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 17, 2024
Thank you for your review!

10/10 Excellent

Joy

Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 17, 2024
Thank you for your review!

4/10 Poor

DEBRA, OSAKIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

8/10 Good

Mariya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thanks for taking the time to share this feedback with us, Mariya!

4/10 Poor

Coltin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property guests were smoking inside the halls of the building and disruptive during the late hours of the night.
Stayed 3 nights in Mar 2024
Response from Management on Mar 18, 2024
Thanks for taking the time to share this feedback with us, Coltin. We'll be sure to take this information moving forward to ensure a better stay for our guests in the future.

8/10 Good

Ivory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only low point of our experience was the breakfast. Both the offerings and the staff support were below average for La Quinta.
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thanks for sharing this feedback with us, Ivory!

10/10 Excellent

Yolanda

Stayed 1 night in Mar 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

JOYCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will stay again. Good price, nice stay. Better than the Hilton across the street.
Stayed 3 nights in Feb 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback with us, Joyce!

10/10 Excellent

Kristofer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy but safe area that is tucked away nicely from the chaos. Elevator could have been better. Excellent stay and experience. Thank you
Stayed 1 night in Mar 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback with us, Kristofer!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan was great! Very friendly and professional in every way. I will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback with us, David!

8/10 Good

Al

Stayed 1 night in Feb 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

8/10 Good

Charles

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Someone should be on the front desk at all times and this was unacceptable.
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback, Charles!

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Cathy

Stayed 1 night in Feb 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Dalphus, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Florence KY
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback with us, Dalphus!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean pool, very nice staff!
Stayed 2 nights in Feb 2024
Response from Management on Feb 26, 2024
Thanks for taking the time to share this feedback with us, Brittney! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attendant greeted us and was ready as soon as we walked in
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thanks for sharing this feedback, Timothy!

8/10 Good

Gail, Frankenmuth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thanks for sharing this feedback with us, Gail!

8/10 Good

Lisa

Stayed 3 nights in Feb 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff as always!
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thanks for sharing this feedback, Lori!

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing: friendly, warming and willing to go the extra mile. If you’re there for a night, we highly recommend Twin Peaks for dinner! 1 minute drive, great food, great service!!!
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thanks for taking the time to share this feedback with us, Lesley! We're thrilled to see you enjoyed your stay, and hope to welcome you back again in the future!

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room. Friendly staff.
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thanks for sharing this feedback, Monica!

2/10 Terrible

Magen

Stayed 1 night in Feb 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly clean great breakfast.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Tim!

4/10 Poor

Randolph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff had difficulty checking us in because they could not log into computer - took 15 minutes and we were the only ones there.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Randolph.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice
Stayed 3 nights in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Amy!

4/10 Poor

Tasha

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
My reservation was not correct like I booked two months ago. My friend reservation got given to another person. The staff didn't seem to concerned at all. She has to book a room at another hotel, because la Quinta was booked. They called her at 8 and said they had a cancellation. She Already booked another room. They breakfast sausage tasted rubbery. Around the baseboards and bed was dirty from the previous guests still.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Tasha.

8/10 Good

Raymond

Stayed 1 night in Feb 2024
Response from Bobbie Ewing on Apr 16, 2024
Thank you

10/10 Excellent

ALISON, Indianapolis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Alison!

8/10 Good

Matthew

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean it was quiet, the pool was very small but nice, breakfast was hot they kept it very stocked. My only complaint was our bathroom door was broken the paint on the door was all scratched and the paint touch up “job” across from the bathroom wasn’t even the same color. However I would definitely recommend this hotel and I’ll definitely go be back.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Matthew!

6/10 Okay

Tricia

Traveled with family and small children
Liked: Amenities
The room for our stay was good. Continental breakfast was average. Hot tub and pool were great. HOWEVER, Day 3 my children developed chemical burn rashes from having too much chlorine/chemicals in the pool. Staff said it was shocked that morning. Pool was never shut down for this.
Stayed 3 nights in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share your experience with us, Tricia. We're incredibly sorry to hear of the issue you encountered, and will be sure to take this information moving forward to ensure a better stay for our guests.

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable property with accommodating staff.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Flavio!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Property
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Michael!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Feb 21, 2024
Thanks for taking the time to share this feedback with us, Joyce!