Ratings based on 30 Verified Reviews

3.5 out of 5
67% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Edwin from Jacksonville Fl

OK to visit family

Posted Jan 4, 2016 on Hotels
Basic accommodations Quiet an clean.Good stay for the charge. Friendly staff. OK breakfast.
5 out of 5
by Gloria from Ohio

Excellent Hotel-great night's stay

Posted Sep 26, 2015 on Hotels
Right off the highway 51 so very convenient with no traffic noise. Room was clean and the front desk people were very polite and helpful and efficient. Had a great night's rest. Will stay again when traveling on that route in Tennessee.
Comment from Hotel Management
Dec 5, 2015 by marenda, Hotel Management
Thank you taking time to help us maintain our property by answering the surveys, we take pride in making all our customer have an enjoyable stay, Once again thank you
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Campbell, KY

Nice Enough

Posted Sep 8, 2015
Pros: The room was very clean and the beds were soft and comfortable. It's in a great location in Covington, as well.
Cons: The furniture seems a bit large for the room. It makes the room feel very small and cramped.
Location: There are tons of places to eat nearby, as well as being close to grocery stores and gas stations and some shopping as well.
We rented a room here for 1 night while we were in town for a funeral. The room itself was nice enough, if a little bit on the small side, and two of the three lamps in our room didn't work, but otherwise the room was fine. The beds were comfortable and the room was clean and much nicer than in our last visit to this hotel a few years back. Overall it was fine for what we paid, but I was disappointed in the lack of lighting and space.
Comment from Hotel Management
Oct 5, 2015 by marenda, Hotel Management
Thank for your response, every survey help better maintain our property and service, thanks for you input we will gladly have changes made as you suggested always want the customer to feel comfortable at our hotel
4 out of 5
by janice from covington tennessee

Posted Jun 26, 2015 on Hotels
it was nice and the people was nice and helpful
Comment from Hotel Management
Dec 5, 2015 by marenda, Hotel Management
Thanks for your kind comment, we take pride in showing our southern hospitality, hope to see you soon again
5 out of 5
by Marcia from Nashville, Tn

GREATTTTTTTTTTTTTTTTT!!!!!!!

Posted Feb 12, 2015 on Hotels
I had really never stayed at Quality Inn until I found it last year when I went to visit my son. The hotel is convenient to everything you need to get to. The clerk and other employees were friendly. This is the only hotel I want to stay at when I come to Covington.
Comment from Hotel Management
Dec 5, 2015 by marenda, Hotel Management
Thanks for your kind words about our hotel, we take honor in providing a safe and comfortable place each of guest, we hope to see you soon gain!
5 out of 5
by Charles from st. louis mo.

had a swell time

Posted Dec 1, 2014 on Hotels
comfortable
Comment from Hotel Management
Dec 5, 2015 by marenda, Hotel Management
Thank you for taking the survey, these help with the maintaining of our property
2 out of 5
by A verified traveler from Arab, Al

Disappointing based upon other reviews

Posted Jul 14, 2014
Pros: Friendly staff and decent continental breakfast
Cons: They need to do a better job of cleaning mold in bathroom and fix exhaust fan so mold does not build up.
Location: Fair location but not much to do near by. Within walking distance of restaurants and grocery.
From previous reviews I would have expected better accommodations. I was very disappointed. The staff was friendly but the room itself smelled. Next time I'll spend a little more and stay at the Holiday Inn Express nearby.
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
sorry you wasn't please with your stay, we would take your comment to heart as which we wouldn't want nothing like to ever happen to any of guest, we would have been gladly to correct any problem have they were address to staff, once again sorry you was please and hope you consider staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Union City, Tn.

Return

Posted Jul 7, 2014
The rooms were very clean. Bed were comfortable. I would go back. Staff was very nice
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
Thank you for staying at the quality, we try hard to make sure every customer enjoy their stay with us, we hope to see you soon again
5 out of 5
by Mike

Posted Jun 6, 2014 on Hotels
Comment from Hotel Management
Dec 5, 2015 by marenda, Hotel Management
thank for rating us in your survey, we like to continue giving the customer an enjoyable stay
4 out of 5
by jsugrad1999 from Covington, TN

Only for One Night!

Posted Feb 7, 2014 on Hotels
It was good stay, but breakfast was horrible.
Comment from Hotel Management
Dec 5, 2015 by marenda, Hotel Management
Sorry you didn't get to enjoy the breakfast our hotel, we would like to know how we can change thing to make it better