Ratings based on 11 Verified Reviews

3.1 out of 5
73% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Campbell, KY

Nice Enough

Posted Sep 8, 2015
Pros: The room was very clean and the beds were soft and comfortable. It's in a great location in Covington, as well.
Cons: The furniture seems a bit large for the room. It makes the room feel very small and cramped.
Location: There are tons of places to eat nearby, as well as being close to grocery stores and gas stations and some shopping as well.
We rented a room here for 1 night while we were in town for a funeral. The room itself was nice enough, if a little bit on the small side, and two of the three lamps in our room didn't work, but otherwise the room was fine. The beds were comfortable and the room was clean and much nicer than in our last visit to this hotel a few years back. Overall it was fine for what we paid, but I was disappointed in the lack of lighting and space.
Comment from Hotel Management
Oct 5, 2015 by marenda, Hotel Management
Thank for your response, every survey help better maintain our property and service, thanks for you input we will gladly have changes made as you suggested always want the customer to feel comfortable at our hotel
2 out of 5
by A verified traveler from Arab, Al

Disappointing based upon other reviews

Posted Jul 14, 2014
Pros: Friendly staff and decent continental breakfast
Cons: They need to do a better job of cleaning mold in bathroom and fix exhaust fan so mold does not build up.
Location: Fair location but not much to do near by. Within walking distance of restaurants and grocery.
From previous reviews I would have expected better accommodations. I was very disappointed. The staff was friendly but the room itself smelled. Next time I'll spend a little more and stay at the Holiday Inn Express nearby.
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
sorry you wasn't please with your stay, we would take your comment to heart as which we wouldn't want nothing like to ever happen to any of guest, we would have been gladly to correct any problem have they were address to staff, once again sorry you was please and hope you consider staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Union City, Tn.

Return

Posted Jul 7, 2014
The rooms were very clean. Bed were comfortable. I would go back. Staff was very nice
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
Thank you for staying at the quality, we try hard to make sure every customer enjoy their stay with us, we hope to see you soon again
2 out of 5
by Disappointed from covington

Run down Hotel

Posted Dec 26, 2013
Pros: Close to destination
Cons: Every thing!
Location: Just visiting family
The comforters were old and shabby. I was afraid to touch them. The furniture was worn and very out of date. This hotel needs a complete renovation and update!!!
Comment from Hotel Management
Oct 4, 2015 by aware, Hotel Management
sorry you wasn't happy with your stay, we understand we cant make you change mind about our hotel, but we can dually note changes have been made to our bedding program in which you noted
1 out of 5
by A verified traveler

Not Recommended

Posted Jun 3, 2013
The paint and finishings were less than desirable. They had an anniversary party in the banquet room, but apparently the sound proofing was inadequate because we could here the loud music until 11pm and we had a 3 year old trying to go to sleep. The continental breakfast was only okay. I would not stay here again with my family or by myself.
Comment from Hotel Management
Oct 4, 2015 by anonymous, Hotel Management
sorry didn't have a good stay with us, if there was a problem with loud noise we would have gladly move you or correct the situation would like every guest have a comfortable stay with us
5 out of 5
Recommended
for Everyone
by Teresa from Jackson, MS, USA

Comfy & great location

Posted Jul 16, 2012
Pros: perfect location
This hotel was one of the best that I've stayed in recently. The staff was very friendly, the room was fresh, nice, and comfortable. The location was excellent, plently of restaurants nearby. I would stay here again, for the next family reunioin.
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
Thanks for the comment, we hope to see you soon again
4 out of 5
Recommended
for Everyone
by BEY from St Louis, MO, USA

Moorish comfort !!!!!!!

Posted Jun 18, 2012
my wife and i only stayed there one night but it was great, we will stay there every time we visit covington,Tennessee. L.L.B
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
thanks for taking time out your busy schedule to answer the survey, every survey helps us maintain our property
3 out of 5
Recommended
by John from West Tennessee

Covington Quality Inn

Posted Oct 14, 2011
We've been there several times as we are making our move. It serves our needs at a reasonable price. It has free internet. No frills, but satisfactory.
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
thanks for comment, we hope to see you soon again
3 out of 5
Recommended
by John from West Tennessee

covington 3

Posted Sep 27, 2011
Stayed here before. No hot water issues. I'd stay again
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
thank for taking the survey, we use every response to maintain our property
3 out of 5
Recommended
by John from West Tennessee

You get what you pay for.

Posted Aug 2, 2011
The hotel was OK. It was not expensive. The bed was high even for my 6 ft tall self. The biggest issue was no hot water on Sunday morning even at 7:00 a.m. Free breakfast looked OK, but very little space to sit. One large family filled it. We went to the MacD's across the street. Sheets didn't fit the bed well and pulled off easily.
Comment from Hotel Management
Oct 4, 2015 by marenda, Hotel Management
Sorry your stay wasn't what you expected we would gladly except your comment to make changes to making sure every customer enjoy every amenity