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Opiniones de The Omni Homestead Resort

4 out of 5
The Omni Homestead Resort
7696 Sam Snead Highway, Hot Springs, VA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 407 de 805 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 241 de 805 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 87 de 805 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 805 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 805 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vacaciones de ski
La habitación 1012 muy fría, el calentador no funcionaba bien, nos trajeron uno de piso pero no mejoro mucho, evitar esta habitación ya que se escuchan todos los pasos del pasillo, fuera de eso, hermoso lugar, excelentes restaurantes y muchas actividades

10/10 Excelente

Marilyn

Viaje familiar
Le gustó: Limpieza y servicio y personal
Waking up to a dog barking at 7:45 am in the next room. Ugh
Se hospedó 3 noches en abril de 2024
Respuesta de Laura, el 8 abr. 2024
Thank you for your 5/5 review. We're sorry to hear you were woken up in the morning by a barking dog in the next room. We hope the rest of your stay was enjoyable and we hope to welcome you back soon!

10/10 Excelente

Charles

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Katarzyna

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Absolutely amazing!
Se hospedó 2 noches en marzo de 2024
Respuesta de Laura, el 8 abr. 2024
Thank you for your review! We hope to welcome you back soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Laura, el 26 mar. 2024
Thank you for your 5/5 review!

8/10 Bueno

PA

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The service at Woody’s restaurant was horrible. We were told the wait would be ten minutes( it turned out to be 45minutes.) We waited at the bar which the temperature of the room had to be 50 or less. They keep saying they were understaffed but if they were so so unstaffed, they should’ve NOT opened the restaurant. The food was delicious but not worth wasting an hour and an half before getting it.
Se hospedó 3 noches en marzo de 2024
Respuesta de Laura, el 8 abr. 2024
Thank you for your review. We're sorry you had to wait so long and appreciate your patience and understanding. We're glad to hear you enjoyed the food and hope to see you at Woody's again soon.

4/10 Malo

ANDREW

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de Laura, el 13 mar. 2024
Thank you for your review. We're sorry to see that your stay fell short of expectations. We welcome the opportunity to receive guest feedback as a way of improving upon the guest experience. Should you feel comfortable sharing, please feel free to reach out to us at The Omni Homestead Resort.

10/10 Excelente

Jaye

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is wonderful and customer service top notch. Spa service was excellent. Loved the mineral pools
Se hospedó 2 noches en febrero de 2024
Respuesta de Laura, el 29 feb. 2024
Thank you for your 5-star review! We're elated to hear you enjoyed the spa and the mineral pools, and we hope to welcome you back soon!

10/10 Excelente

Angelique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Laura, el 28 feb. 2024
Thank you for your 5-star review! We're ecstatic to see that you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 Excelente

Valeriy

Viaje familiar
A nice resort with a lot of amenities.
Se hospedó 7 noches en febrero de 2024
Respuesta de Laura, el 26 feb. 2024
Thank you for your review! We appreciate your recognition of The Homestead and her amenities and hope to welcome you back soon!

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great family weekend getaway at the Omni Homestead! The property is stunning and well kept. Staff is super friendly and helpful. Food was good in all restaurants we tried. Lots of activities for the whole family. Overall a great place to relax and enjoy nature. We will return for sure!
Se hospedó 2 noches en febrero de 2024
Respuesta de Laura, el 20 feb. 2024
Thank you for your 5-star review! We're so happy to hear you enjoyed your stay with us and appreciate your positive recognition of The Homestead property and staff. We look forward to welcoming you all back again soon!

6/10 Aceptable

Lisa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Liked all the dufferent social areas. the social hour was nice -live music! staff was very good.
Se hospedó 3 noches en febrero de 2024
Respuesta de Laura , el 19 feb. 2024
Thank you for your review! We're glad to hear you enjoyed the social hour and appreciate your recognition of our staff here at The Omni Homestead Resort. We hope to welcome you back soon!

8/10 Bueno

Steven

Viaje familiar
Le gustó: Servicio y personal
Very historical property. Everything to do is on property. The town is very small and not worth talking about. The restaurants on property are good but quite expensive. Our room smelled musty but not too bad. The SPA is okay and expensive for what you get. I'm glad we went but for me it's a "one and done".
Se hospedó 3 noches en febrero de 2024
Respuesta de S, el 16 feb. 2024
Thanks for staying with us! We appreciate your feedback!

6/10 Aceptable

Christopher

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
We went Tues-Friday and it was VERY empty... gave us "The Shinning" vibes. By Friday it was getting busier for the weekend, which was nice. The spa was expensive and half of it was not working. The hot springs pool had a lot of algae and we didn't go in. The pool and hot tub were nice. The massage was okay. The day use spa is supposed to include a warm room (nice) warming chairs (ok), cold room (was broken), steam room (broken; only was 80 degrees). It was dated and kind of gross. It's an historic building, so probably should give it the benefit of the doubt, but it seemed too large to manage and constant repairs/broken areas. Pet peeve, but not a major issue is that valet parking is required ($35/day) and the car is 5 minutes away, so every time we left felt like a hassle even thought we are in the middle of nowhere. Staff was very friendly and helpful, which was lovely.
Se hospedó 3 noches en febrero de 2024
Respuesta de S, el 16 feb. 2024
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

6/10 Aceptable

Liqiong

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
I enjoyed the activities and dinning experience in the resort. The Warm Spring pool experience was amazing. The food was great. All the staff are super nice. The only complain I have is my room. The heat unit was very loud, and it keeps going on and off, making it very difficult to fall asleep, and would wake up multiple times by the noise even after falling asleep. Our room was right next to the elevator which making it worse. There were a lot of ladybugs on the windows, I am talking about over 50 of them total in 3 windows total. For $500 a night, I am expecting better than this. Besides the room, everything else was amazing. But not getting a good sleep took all the bonus points off for me.
Respuesta de S, el 15 feb. 2024
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 Excelente

Hema

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de S, el 17 ene. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Jack

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simply wonderful resort with a great staff. We are impressed!
Se hospedó 1 noche en enero de 2024
Respuesta de S, el 16 ene. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 Aceptable

Stacey

Se hospedó 3 noches en enero de 2024
Respuesta de S, el 15 feb. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 Bueno

Graciela

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de S, el 3 ene. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de S, el 15 feb. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Robert

Se hospedó 2 noches en diciembre de 2023
Respuesta de S, el 2 ene. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 Bueno

Keith, Adamstown

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. Only issue were the small double beds. Way too small for two adults - need to change out for Queen size
Se hospedó 3 noches en diciembre de 2023
Respuesta de S, el 2 ene. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Della

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Omni Homestead Resort is breathtakingly beautiful! The new renovations have saved the history and character of this grand hotel while updating it with more modern conveniences. The beautifully decorated grounds and common areas, and especially the grand hall with it’s two story Christmas tree, burning logs in the fireplaces, and gifted pianists playing Christmas tunes on the grand piano made our two night stay here our favorite part of this Christmas.
Se hospedó 2 noches en diciembre de 2023
Respuesta de S, el 26 dic. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

tiffanny

Se hospedó 1 noche en diciembre de 2023
Respuesta de S, el 26 dic. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Walter, Charlottesville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Homestead does not disappoint.
Se hospedó 1 noche en diciembre de 2023
Respuesta de S, el 26 dic. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Nice but beware
The decor is brighter than before and pleasant. However the windows no longer can be opened... they were painted shut and therefore there was no fresh air and the room was stuffy. FYI...There was an undisclosed charge of $35 for 'parking' on top of the 'resort charge' of $49. And add about 20% for taxes to the room and those charges. Theatre popcorn $11! Its a nice place but beware of the real cost.
Se hospedó 1 noche en diciembre de 2023
Respuesta de S, el 11 dic. 2023
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 Excelente

Mallory

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding Remote Resort Worth the Visit
The Omni Homestead Resort is an outstanding remote location that has great service and comfort. It is tucked away in Hot Springs, VA and is majestic during the Winter Holiday Season. Food is expensive but lodging is very reasonable.
Se hospedó 3 noches en diciembre de 2023
Respuesta de S, el 7 dic. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Abby

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de S, el 8 dic. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

2/10 Terrible

Carmel

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
When we arrived we were greeted graciously by the valet. (Best thing about the trip!) I registered for 2 queen beds w/a view. We got 2 doubles w/a view of a dumpster. Dead bugs on the window sill and windows so dirty we could barely see out of them. I had to request tissues bc we there were none in the room. Then I called again because we were out of toilet paper. I proceeded to take a shower and discovered that there was no shampoo in the bathroom either! The next day we discovered that refrigerator was not working because we had put some leftovers in it and it was warm so we had to throw them out. My daughters went to get a manicure and the heat was out in the spa. So one of my daughter’s nails wouldn’t dry and the other one’s nails started peeling the next day (gel nail polish usually lasts 2 weeks) not worth the $244 I paid!!! So they offered to pay for our trip to the hot spring pools,(a $90 credit) but I got charged for it anyway! After telling management all of the problems, they still did NOTHING!!!!! I DON’T recommend this place unless you enjoy spending A LOT of money and letting a company like Omni taking advantage of you and steal your money!
Se hospedó 2 noches en noviembre de 2023
Respuesta de S, el 8 dic. 2023
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved the history of this hotel, especially the history tour of the hotel. Finally finished with their renovations so everything is quite lovely. Very friendly staff, beautiful common areas, amazing front porch with comfortable sitting and expansive well kept grounds. Great escape in the Virginia mountains.
Se hospedó 2 noches en octubre de 2023
Respuesta de S, el 3 nov. 2023
Thanks for your feedback! We appreciate you staying with us and hope to see you again soon!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic property
Se hospedó 2 noches en octubre de 2023
Respuesta de S, el 2 nov. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Tabea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful resort with an amazing staff!
Se hospedó 1 noche en octubre de 2023
Respuesta de S, el 1 nov. 2023
Thanks for staying with us! We appreciate your feedback and look forward to seeing you again soon!

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the Spa Garden, pools and indoor pool. The staff was very friendly, helpful and accommodating.
Se hospedó 2 noches en octubre de 2023
Respuesta de S, el 31 oct. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 Aceptable

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Property was beautiful! Service and food below average.
Se hospedó 1 noche en octubre de 2023
Respuesta de S, el 30 oct. 2023
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8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My family stay was relaxing and comforting. We enjoyed all of the activities that you had to offer.
Se hospedó 1 noche en octubre de 2023
Respuesta de S, el 23 oct. 2023
Thanks for staying with us! We appreciate your feedback!

8/10 Bueno

Joanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property has been beautifully updated without modifying the historical attributes. The porch is a wonderful place for enjoying the beautiful view of the mountains, reading or having a lovely moment of relaxation. The fire-heaters on the tables are extremely cozy and a nice touch.
Se hospedó 2 noches en octubre de 2023
Respuesta de S, el 17 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Troy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service staff is absolutely hospitable and professional.
Se hospedó 3 noches en octubre de 2023
Respuesta de S, el 16 oct. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Claire

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely property but for the price should have had mini bar with snacks in the room and the AC should have worked in the shops in the hotel. Lots of activities to participate in and never leave the property.
Se hospedó 1 noche en octubre de 2023
Respuesta de S, el 16 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Ashton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
AC vibration noise from another room awful. Elevator somewhat undependable and dirty. Bed was wonderful. Need a towel bar in sink area & flush handle came loose in commode-hand tightened now.
Se hospedó 1 noche en octubre de 2023
Respuesta de S, el 9 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Vicky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de S, el 13 sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Clinton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great trip.
Se hospedó 2 noches en septiembre de 2023
Respuesta de S, el 11 sept. 2023
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6/10 Aceptable

Miles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
x
Se hospedó 3 noches en agosto de 2023
Respuesta de S, el 31 ago. 2023
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10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the Homestead!!! This was my eighth time, but the first time I’ve stayed there during remodeling in the Main Hall. It was closed to traffic while we were there, Tuesday-Thursday. They opened it the morning we left. Some of my rating reflects that. However, I understand that there’s always remodeling and renovations that need to take place there so I take all of that into consideration, but It did affect the quality of our stay. It was disappointing to spend the money and not get the full effect… especially for my sister, who had never been there before. The food and serving staff in the Jefferson Restaurant were wonderful, absolutely wonderful!
Se hospedó 2 noches en agosto de 2023
Respuesta de S, el 28 ago. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Benjamin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
On the expensive side. Valet parking is not desirable, but no place close to park, and a forced $35 a day to park.
Se hospedó 3 noches en agosto de 2023
Respuesta de S, el 25 ago. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kaitlin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a beautiful hotel! The grounds and the pool are so well maintained. The rooms are clean and comfortable. The lobby and porch have plenty of places to sit and hang out. Drinks and food are very expensive though. A kids pina colada was $14 by the pool and it was a very small glass! We would definitely come back!
Se hospedó 1 noche en agosto de 2023
Respuesta de S, el 21 ago. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Sung

Se hospedó 3 noches en agosto de 2023
Respuesta de S, el 5 sept. 2023
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10/10 Excelente

Catherine E.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is an amazing property -- absolutely stunning with a fascinating history. The grounds are gorgeous and the staff is top-notch. The rooms are spacious and well-appointed and there are lots of activities to keep you engaged, while also offering plenty of ways to simply relax in elegant surroundings. We can't wait to return!
Se hospedó 2 noches en agosto de 2023
Respuesta de S, el 14 ago. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de S, el 14 ago. 2023
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10/10 Excelente

Hector

Se hospedó 3 noches en agosto de 2023
Respuesta de S, el 28 ago. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Courtney

Se hospedó 2 noches en julio de 2023
Respuesta de S, el 15 ago. 2023
Thanks for staying with us. We appreciate your feedback!