Ratings based on 244 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Vancouver

Great view, but the pictures are deceiving..

Posted Dec 7, 2017
Pros: - it is clean
- stained curtains - outdated - pictures look better then it is
Comment from Hotel Management
Dec 12, 2017 by Rob G - Director of Sales, Hotel Management
Thank you for taking the time to share your experience at the Oceanfront Suites at Cowichan Bay. We are in the midst of a multi year renovation, and we have been unable to keep up with photos of all of our rooms. Please be patient while we catch up. You will be pleased to know that we are in the process of cleaning, and replacing where necessary, our room curtains. They can collect stains when the floor-to-ceiling windows are left open and Mother Nature send rain our way. I'm sorry that we failed to meet your expectation in this way. I hope that you'll give us another chance some day in the future. Thanks again,
3 out of 5
by A verified traveler

Disappointed

Posted Dec 2, 2017
The room smelled and the cleanliness was less than appealing. When you walk into the bathroom and see hair stuck to the walls you know they don’t take pride in cleaning. I felt the standards were sub par. We won’t be back.
Comment from Hotel Management
Dec 12, 2017 by Rob G. - Director of Sales, Hotel Management
Thank you for taking the time to share your experience at the Oceanfront Suites at Cowichan Bay. The experience that you describe certainly does not coincide with our housekeeping policy. I hope that you brought this deficiency to our attention while you were staying with us! I'm sorry that we failed to meet your expectation and I hope that some day you will give us another chance. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Lovely location, feel like you’re in a marine wildlife reserve with the Californian sea lions and stellar sea lions. Spacious rooms with good amenities, pool and gym. Would be a lovely place to stay at in the summer. Great bicycles to rent for $2 per hour, brand new bikes, fun to explore the area with them.
Comment from Hotel Management
Nov 14, 2017 by Rob G. Director of Sales, Hotel Management
Thank you for sharing your experience at the Oceanfront suites at Cowichan Bay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

The view

Posted Nov 5, 2017
It’s increduble view is amaZing! Clean hotel. Comfortable bed. Pet friendly. We took our dog with us. Great restaurant in the hotel
Comment from Hotel Management
Nov 9, 2017 by Rob G. Director of Sales, Hotel Management
Thank you for sharing your experience at the Oceanfront Suites at Cowichan Bay. We are pleased that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

great location, excellent staff

Posted Oct 25, 2017
Pros: staff, location, cleanliness
Cons: update mattresses and pillows; warm up the rooms' decor - tile and no art seems severe. furniture shabby and outdated.
Location: lots! water activities, wine tasting, cuisine, etc...
a few changes, such as warming up the room decor, new pillows and mattress updates would make this hotel world class in my opinion. ;location is excellent and the service is also good.
Comment from Hotel Management
Oct 31, 2017 by Rob G. Director of Sales, Hotel Management
Jennifer, Thank you for sharing your experience at the Oceanfront Suites at Cowichan Bay. We are slowly working our way through a multi-year renovation plan, which includes mattress replacement, so I'm sure you'll notice a difference when you next stay with us. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Park City, UT

Quiet hotel, Amazing location

Posted Oct 25, 2017
Loved our stay at the hotel. There isn't many places you can wake up to the sound of seal lions barking in the bay. Our room was spacious, quiet and comfortable. The hotel still needs some updating in areas but overall was a wonderful stay.
Comment from Hotel Management
Oct 31, 2017 by Rob G. Director of Sales, Hotel Management
Devin, Thank you for sharing your experience at the Oceanfront Suites at Cowichan Bay. We are slowly working our way through a multi-year renovation plan, so I'm sure you'll notice a difference when you next stay with us. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Relax in this gem.

Posted Oct 19, 2017
Pros: The views, and the comfortable suite.
Location: It's within walking distance of cute little shops and eateries, plus bigger towns and cities are just minutes away by car.
This is the place to relax on the waterfront. It's a older building, but clean, comfortable, and well looked after. The suites are a great size, facing the marnia in this bay.
Comment from Hotel Management
Oct 24, 2017 by Rob G. Director of Sales, Hotel Management
Thank you for taking the time to write a review of your stay at the Oceanfront Suites at Cowichan Bay. Our ocean view is definitely one of our most unique features. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Great view of the harbour, room was upgraded to a suite.
Comment from Hotel Management
Oct 24, 2017 by Rob G. Director of Sales, Hotel Management
Thank you for taking the time to review the Oceanfront Suites at Cowichan Bay. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Location

Posted Oct 11, 2017
Cons: Fix the squeaky elevator.
Location: Nice little bakery/coffee shop nearby. Yummy pastries.
Some of the areas have been upgraded. Not all. Our room is fine. Rooms are spacious. Love the space. Nice location. Scenic view. The lobby and entrance need a little remodeling. The gym and pool areas are fine.
Comment from Hotel Management
Oct 17, 2017 by Rob G. Director of Sales, Hotel Management
Thank you for taking the time to share your recent experience at the Oceanfront Suites at Cowichan Bay. As you may have read in the past replies to reviews, we are undergoing a multi year renovation plan, and yes, we have not completed the plan. Don't worry, the areas that you noticed were not upgraded yet, are in the plan. Again, thank you for your comments. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Divide Colorado

Right on the Bay

Posted Oct 4, 2017
Pros: Quiet and the view.
Cons: Use sheets and blankets on the beds.
Location: Interesting shops and places to eat down the hill on the road leading to the hotel...make sure you go through the castle in Victoria...it is well wort
It takes some getting used to...mainly because you enter on the 4th floor and you go down to your room as it is built into the side of a hill. Our rooms and those of our friends were really a suite. We had 2 queens in the bedroom + a full kitchen, dining area and living room in the other room.. Our friends had a king bed. A TV in both rooms with many channels. Every room has a great view of the marina and across the bay at a large bluff. The rooms were well attended to each day. The maids would wash your dishes if you left any thing in the sink. Very large windows in each room. The furnishing were all in very good condition, although our beds were noisy getting in and out. The beds have comforters which I don't like...they are too hot to sleep under. I took mine off and slept under 2 sheets and a bed spread. The kitchen had enough utensils to cook most anything. You have a range with 4 burners, and oven, microwave and a refrig. There is a restaurant up stairs, drinks are reasonable, but food was pricy, but very good. Breakfast is real high...suggest you go to the Pioneer House back on Canada # 1 and turn right. Nice grocery store at the corner with #1,
Comment from Hotel Management
Nov 11, 2017 by Rob G. Director of Sales, Hotel Management
Dale, Thank you for taking the time to share your experience at the oceanfront suites at Cowichan Bay. We look forward to your next visit! Thanks again,