Ratings based on 197 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Squamish, BC

Best View EVER

Posted Jul 20, 2017
We stayed at Cowichan Bay for a mini vacation and will definitely be back! Right from arrival our stay was amazing. The front desk staff were very friendly and checked us in early with no problem. The view in our room is by far the most amazing view I've ever had the pleasure of staring at! You're so close to the water that you almost feel like you're on it! The beds are comfy and there's a full kitchen so we went down to True Grain breads and got a loaf of sour dough to toast in the morning. The restaurant's food was really good... we had the seafood platter which was excellent. There's a lovely little village to stroll through, a fabulous little ice cream shop (the udder guys - haha) that has vintage candy. I highly recommend getting an ice cream and going to sit on the couples swings on the dock right beside the ice cream shop. We watched the sun go down which was super nice.
Comment from Hotel Management
Jul 21, 2017 by Rob G. - Director of Sales, Hotel Management
Jamie, We are so pleased that you enjoyed your stay at the Oceanfront Suites at Cowichan Bay and were able to experience the neighbourhood. We look forward to seeing you again soon.
3 out of 5
by A verified traveler from burlington

the rooms very very tired ALL staff excellent

Posted Jul 16, 2017
Pros: STAFF
Cons: rooms very dirty and tired
Location: excellent location, kayaking, marina
the rooms very very tired actually the hotel is very tired ALL the staff were excellent which made up for the hotel in general
Comment from Hotel Management
Jul 20, 2017 by Rob G. - Director of Sales, Hotel Management
Thank you for taking the time to share your experience with our Expedia Family. Our hotel is more than 30 years old, and is certainly showing her age. Our Owners have launched an extensive multi-year plan which is well under way. Unfortunately, it seems that all the work is not yet showing on the surface, but please believe me it is coming! I hope that you will give us another opportunity to meet and exceed your expectations. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from West Vancouver, BC

Beautiful View

Posted Jul 5, 2017
Hotel totally met expectations. Spacious, clean and comfy with great view over marina.
Comment from Hotel Management
Jul 8, 2017 by Rob G. - Director of Sales, Hotel Management
Dave, Thank you for sharing your comments. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Posted Jul 4, 2017
Pros: The ocean view!
Cons: Room safes are not provided in all rooms.
Location: We were attending a wedding so unfortunately not much opportunity to explore the area. Quaint little shops right next door looked very interesting.
The rooms were neat and clean. The views were tremendous!
Comment from Hotel Management
Jul 8, 2017 by Rob G. - Director of Sales, Hotel Management
Rhonda, I'm afraid that you're correct. We do not have safes in all of our rooms yet. We are working with our supplier to remedy the problem, and I'm sure that it will not be an issue for our next visit. Thank you for sharing your comments, we appreciate all of the input from our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern Gulf Islands

Quiet Suite Hotel with lovely view.

Posted Jul 3, 2017
Pros: The view and the rooms
Cons: Housekeeping
Location: In easy reach of some great wineries and art studios, and a short drive to the Chermainus murals and Dinner Theatre.
We loved our stay here. Beautifully quiet and the suite comfortable and spacious. The Front desk staff were lovely - friendly and helpful, and the hotel is well situated being at one end of the quaint waterfront strip that is the village of Cowichan Bay. This is a great center from which to explore the Cowichan Valley. Our only crticism was housekeeping was hapazaed. There was a dessicated french fry on the floor behind the table when we arrived. It remained there for our two days. I supect its still there! And the shampoo and conditioner wasn't replaced after the first day.
Comment from Hotel Management
Jul 4, 2017 by Rob G. - Director of Sales, Hotel Management
Andrea, We are so glad that you enjoyed your stay with us. I hae passed your comments on to our Housekeeping Manager to ensure that the things that you mentioned do not happen again. We look forward to your next visit! Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from V

Great location

Posted Jul 1, 2017
Hotel front desk staff was not very friendly. Our room was spacious, but not very clean. My 10 month old sons knees and feet were black after crawling around on the floor. The room is partially updated, very inexpensively. Only the middle parts of the sliding glass doors have been replaced, the fridge and stove were ancient. But the view is to die for. We were on the second level. The bed is comfortable. The pool was very warm and a lot of fun. Overall we had a great time and will return in the future.
Comment from Hotel Management
Jul 4, 2017 by Rob G. - Director of Sales, Hotel Management
Chissy, Thank you for taking the time to share your experience at the Oceanfront Suites at Cowichan Bay. I have passed your comments on to the Front Desk Manager an the Housekeeping Manager so that they can address these issues with their staff. We do know that some of our appliances are showing their age. They are on a schedule for replacement, but it is an expensive undertaking to replace the appliances for 56 kitchens. I hope that you'll notice a difference when you stay with us again. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

I would stay again

Posted Jun 27, 2017
A nice hotel on the waterfront with a great view, spacious rooms and close to shops and eateries.
Comment from Hotel Management
Jun 29, 2017 by Rob G. - Director of Sales, Hotel Management
Thank you for sharing your experience at the Oceanfront Suites at Cowichan Bay. We look forward to your next stay. Rob G. Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach

Posted Jun 22, 2017
Pros: The view
Cons: Tired facilities
Stunning view and very close to lovely restaurants and decent pubs
Comment from Hotel Management
Jun 29, 2017 by Rob G. - Director of Sales, Hotel Management
Thank you for sharing your experience at the Oceanfront Suites at Cowichan Bay. We are always working to improve our facilities, both inside and out. We have had a long term plan in place for years, and are working hard to move it along. Thank you for your understanding. We look forward to your next stay. Rob G. Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Posted May 24, 2017
There was a film shoot going on while we were there, but the staff made sure we were comfortable and looked after. The suite was lovely, and the view spectacular.
Comment from Hotel Management
Jun 28, 2017 by Rob G. - Director of Sales, Hotel Management
Thank you for sharing your experience at the Oceanfront Suites. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Lovely place

Posted May 22, 2017
Had a blast can't wait to go back amazing view and people
Comment from Hotel Management
May 23, 2017 by Rob G. - Director of Sales, Hotel Management
Thank you so much for your shining review! We can't wait to see you again! Thank you,