Ratings based on 248 Verified Reviews

4.1 out of 5
71% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

average for the money

Posted Oct 15, 2017
Cons: lots
family room booked for 1 adult & 3 children. only 2 childrens bed in the room. smallest child ended up sleeping on the lounge. had things like a toaster for example but no plates or cutlery apart from coffee cups & few teaspoons. little things like a jug with cold water in the fridge would've been nice. rooms are very dated. only thing that was top notch was the wifi
2 out of 5
by A verified traveler from Melbourne

Consider staying somewhere else

Posted Oct 10, 2017
Pros: Location
Cons: Just about everything. The place needs much better management.
Location: Cowra township and the Japanese Gardens
We had booked a two night stay at this motel as part of the Cowra Sakuro Festival. Big mistake! When we arrived the grounds looked unkempt with significant garden debris scattered around the parking area and what greenery there was looking as though it needed a lot of TLC. Went to reception to check in and the receptionist was on the phone in what was obviously a private conversation. No attempt was made to apologise, say I will be with you in a minute, or curtail the conversation. I just had to wait! We had an upstairs room. The stairs were cracked and the landing was very dirty. The room was small but adequate and the linen was crisp and clean.The carpet had been vacuumed and the bathroom floor was clean. The skirting boards and the window shelves had obviously not been cleaned for some time and the window tracks had many dead flies and lots of dust and cobwebs in them. Cobwebs everywhere.The sliding doors to the cupboard would not move - they were off their tracks - which I managed to fix. The desk lamp was broken and had been for some time and the toilet looked as though it could do with a good dose of Domestos or White King. The toilet also leaked each time it was flushed. When we returned from an evening meal we discovered that the upper landing light was not working making descending and climbing the stairs very dangerous. The security lights seemed to go off about 9.00 pm. We checked out about 9.00 am and the reception was still closed. Never again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Currumbin

Centrally located hotel

Posted Oct 2, 2017
Pros: Quiet, clean and inexpensive
Lovely reception staff - helpful and cheerful and always willing to assist.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017 on Wotif
Pros: very clean
Cons: room was cold possibly needs carpets and improved heating
check in was quick and easy and room was ready when we arrived.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 21, 2017 on Wotif
Clean room, comfortable bed, good heater, staff were friendly and very helpful
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice Motel, short walk to CBD

Posted Jul 17, 2017 on Wotif
Nice room, clean, pity the Restaurant wasn't open I may have scored better.
4 out of 5
by A verified traveler

Posted Jul 17, 2017 on Wotif
Standard motel for business, cheap and cheerful. would have appreciated a bit of milk for the coffee and tea. Room was clean and quiet, nice and close to town.
5 out of 5
by Brian

Brian

Posted Jul 14, 2017 on Hotels
Pleasant Staff, Comfortable bed & warm room, excellent restaurant. Good value
3 out of 5
Recommended
for Everyone
by A verified traveler from young

You get what you pay for

Posted Jul 11, 2017 on Wotif
Theyve renovated but it was like they ran out of money. Could have done with a bit of extra care when cleaning, the floor had a fair bit of grit about. The room presents good and has what you need but it is basic. The heating wasnt the best. The room was still cold even with the heat at max. Overall i only paid 100 dollars so i suppose i got what i paid for. Would recommend it for somewhere cheap to stay but i have stayed at better for the same money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017 on Wotif
Very happy, economical stay, would recommend for short visit
Comment from Hotel Management
Jun 28, 2017 by adm, Hotel Management
Thank you