Get an overview of this hotelHotel with dive shop one mile from downtown

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Business center

On the Caribbean Sea

This hotel is set on the Caribbean Sea, 5 miles from Cozumel International Airport and less than 1 km from Punta Langosta, Cozumel's fanciest shopping and dining mall.

Swim-up margaritas

Amenities at Cozumel Palace All Inclusive include outdoor infinity and splash pools, a swim-up bar, a children's club, 4 restaurants, and easy access to the Caribbean Sea.

Magical water views

Accommodations at Cozumel Palace include ocean views, minibars, nightly turndown service, bathrobes, and slippers.

 Guest Highlights

Our Guests Love
  • Proximity to shopping
  • Clean guestrooms
  • Overall room comfort

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling

Land activities

  • Fitness facilities

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Attracted by the hotel's dive shop, its casual ambience, and its proximity to downtown shopping, dining, and nightlife, scuba divers and snorkelers come to the Cozumel Palace year-round. Stairs on a dock lead down to the Caribbean Sea fronting the hotel. Coral heads lie near the stairs for snorkelers, and a reef just offshore provides scuba diving opportunities

The resort features 3 swimming pools, including a seafront pool with a swim-up bar and shallow children's section. A shop in the hotel sells gifts, sundries, snack foods, beachwear, and liquor. The resort also features 4 on-site restaurants. A beauty shop contains 9 massage rooms and also offers facials, body scrubs, waxing, and hair and nail care. An Internet Point and complimentary wired/wireless Internet access are available as well as a computer rental. A roundtrip airport shuttle (available 24 hours) can be arranged for a surcharge. The hotel purifies its water.

The amenities, activities, and gratuities at Cozumel Palace are included in the room rate; guests are not charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment.

All-Inclusive details:

  • All meals and beverages, including alcoholic beverages
  • Unlimited long distance telephone calls to the Continental US, Canada, and Mexico
  • 24-hour room service
  • Wireless Internet access throughout resort
  • Bottle of wine upon arrival
    • Number of outdoor pools - 3 
    • Designated smoking areas (fines apply) 
    • Elevator/lift 
    • Number of bars/lounges - 2 
    • Fitness facilities 
    • Children's club 
    • Full-service spa 
    • 24-hour front desk 
    • Poolside bar 
    • Swim-up bar 
    • Beach umbrellas 
    • Spa treatment room(s) 
    • Free breakfast 
    • Business center 
    • Porter/bellhop 
    • Tours/ticket assistance 
    • Beach sun loungers 
    • Free self parking 
    • Dry cleaning/laundry service 
    • Free WiFi 
    • Free valet parking 
    • Babysitting or childcare (surcharge) 
    • Health club 
    • Free wired Internet 
    • Children's club (free) 
    • Children's pool 
    • Terrace 
    • Luggage storage 
    • Hair salon 
    • ATM/banking 
    • Number of restaurants - 4 
    • Concierge services 
    • Gift shops or newsstand 
    • Conference center 
    • Designated smoking areas 
    • Shopping on site 
    • Beach towels 
    • Total number of rooms - 169 
    • Number of floors - 5 
    • Wedding services 
    • Number of buildings/towers - 1 
    • Garden 
    • Multilingual staff 

    Family Friendly Amenities

    • Family Hotel  
    • Outdoor pools  
    • Children's pool  
    • Free Wi-Fi  
    • Children's club (free)  
    • Babysitting or childcare (surcharge)  
    • In-room childcare (surcharge)  
    • Playground on site  
    • Cribs/infant beds (complimentary)  

    Internet

    Available in all rooms: Free WiFi

    Available in some public areas: Free WiFi , Free wired Internet

    Parking

    Free self parking, Free valet parking

    Room Amenities

    • Premium TV channels 
    • Premium bedding 
    • Separate sitting area 
    • Blackout drapes/curtains 
    • Air conditioning 
    • In-room climate control (air conditioning) 
    • Phone 
    • Free local calls 
    • Coffee/tea maker 
    • Free bottled water 
    • Minibar (stocked, free items) 
    • Turndown service 
    • Separate bathtub and shower 
    • Slippers 
    • Bathrobes 
    • Free toiletries 
    • Hair dryer 
    • In-room childcare (surcharge) 
    • Desk 
    • Satellite TV service 
    • iPod docking station 
    • Daily housekeeping 
    • Private bathroom 
    • Designer toiletries 
    • Jetted bathtub 
    • Room service (24 hours) 
    • Free cribs/infant beds 
    • Rollaway/extra beds (free) 
    • LCD TV 
    • Iron/ironing board 
    • In-room safe (laptop compatible) 
    • Free WiFi 
    • Pillowtop mattress 

    Where to Eat

    Turquesa - International and Italian cuisine is served for breakfast and lunch, buffet style. Dinner is served à la carte. Open daily

    MoMoNoHaNa - This restaurant serves à la carte Asian cuisine for dinner only. Open daily.

    Bugambilias - This restaurant features à la carte Mexican cuisine for dinner only. Open daily.

    Flamingos Bar - This poolside bar serves light fare and is open daily.

    Lobby Bar - This bar features live music and serves light fare daily.

    A free hot and cold breakfast buffet is also available.

    Nearby Things to Do

    An independently operated dive shop at the hotel offers scuba-diving instruction, including a beginner's course, a refresher course, an advanced course, and a certification course. The shop also arranges reef, wall, wreck, and night dives and snorkeling tours, and rents scuba diving and snorkeling gear. The hotel maintains complimentary lockers for gear next to the dive shop.

    Cozumel Country Club offers an 18-hole golf course 3 miles (4.75 km) from the resort.

    The hotel offers a trip to Playa Mia Grand Beach Park, with departures on mornings Monday through Saturday. This includes: roundtrip transportation to the park, beach club entrance fee, and facility usage of showers, restrooms, changing rooms, swimming pool, kayaks, paddle boats, hobiecats, water trampoline, aquatic iceberg, volleyball courts, and the kids' area.

    The recreational activities listed below are available either on-site or near the hotel; fees may apply.

    • Snorkeling on site 
    • Golfing nearby 
    • Parasailing nearby 
    • Volleyball on site 
    • Windsurfing nearby 
    • Yoga classes/instruction on site 
    • Playground on site 
    • Bicycle rentals nearby 
    • Ecotours nearby 
    • Fitness classes on site 
    • Scuba diving on site 
    • Sailing nearby 

    Spa Services

    Services at the Cozumel Palace include manicures, pedicures, and hair styling offered by the beauty salon. Spa features include 4 couples' treatment rooms and 5 individual treatment rooms, along with services such as aromatherapy, deep tissue massage, hot stone massage, and body scrubs.

    • Number of treatment rooms 9 
    • Couples treatment rooms 
    • Manicures and pedicures 
    • Body wraps 
    • Body treatments 
    • Body scrubs 
    • Facial treatments 
    • Aromatherapy treatments 
    • Hot stone massage 
    • Deep tissue massage 
    • Minimum age to access spa is 18 
    • Massages 

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.

    • Accessible bathroom 
    • Roll-in shower 
    • In-room accessibility 

    Resort Policies

    Check-in

    Check-in time ends at midnight

    Check-in time starts at 3 PM

    Minimum check-in age is 18

    Special check-in instructions:

    Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.
    Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Check-out

    Check-out time is noon

    Payment types

    Children and extra beds

    • Children are welcome.
    • Free rollaway/extra beds!
    • Free cribs (infant beds)!

    Pets

    • Pets not allowed

    You need to know

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Resort Name

    • All Inclusive Cozumel
    • Cozumel All Inclusive
    • Cozumel Palace
    • Cozumel Palace All Inclusive
    • Palace Cozumel
    • Cozumel Palace Hotel Cozumel
    • Cozumel Palace Resort
    • Palace Hotel Cozumel
    • Plaza Las Glorias Cozumel

    We should mention

    Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

    Unlimited Phone Calls Promotion

    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

    Complimentary Honeymoon Offer

    Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake, bottle of sparkling wine, complimentary honeymoon dinner at select restaurants, 2 honeymoon t-shirts, breakfast in bed (upon request), guaranteed turndown service, and late check-out until 6 PM (subject to request and availability).

    Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

    Eat & Play All Palace Resorts Promotion

    Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, and Sun Palace Couples Only All Inclusive.

    Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

    Resort Credit Offer

    Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-8 night stay; USD 2,000 resort credit for 9-11 night stay; or USD 2,500 resort credit for minimum 12-night stay.

    Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.


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