Cozumel Palace - My 2nd Home
Posted Aug 21, 2016
For the past two years, I've traveled to Cozumel and stayed at the Cozumel Palace. It's high ranking by most other visitors should be evidence enough of the exquisite facility. The amenities of The Palace can keep you delightfully engaged without ever leaving the hotel. However, this time I realized that I booked my second visit to this location not so much because of the wonderful accommodations, but because of the staff! The people make The Palace! When I arrived this year, the staff remembered me and embraced me like family they'd not seen in some time...and it was genuine. The staff at The Palace are top rate professionals who are not nice just because it is their job, but because of who they are. For those who are curious and open, they'll even share with you a sense of what Cozumel is like beyond the downtown resort area. They were patient teachers with me as well as I was stumbling over my spanish trying to get better:) On my final day there, I told one of my favorite staff members (Martha...the hostess with the beautiful smile and the divine personality) that if the staff left, I'd have to leave with them. You can get 4 or 5 star hotels in many places, but it is a rarity to find 5 star people. When you do, you shouldn't let them go easily. Can't wait to get back to my second home and see my Cozumel family again!