No complaints, only praise
Posted Apr 14, 2017
Excellent facilities, unparalleled service. I can't praise the staff enough. Not only that the hotel and staff did everything possible to make us comfortable and happy, the staff did all that with care, and a smile. I can't describe it, but somehow they made the place feel happy, as they themselves seemed happy.
Our son had his birthday during our stay. The staff baked no fewer than three unbelievable cakes for him on three different days, all for no charge at all to us. That made our little boy so happy, it made our vacation so memorable.
Thank you all at the Cozumel Palace. You have earned a loyal following in our family. We will definitely come back.
Comment from Hotel Management
Apr 14, 2017 by Cozumel Palace., Hotel Management
We would like to thank you for choosing Cozumel Palace. It is a huge pride for us to receive such positive feedback from you. This definitely motivate us to keep working harder everyday, always looking forward to your complete satisfaction and improving to surpass all of your expectations.
It is always a pleasure to have you at your home away from home, please come back soon, Cozumel Palace will be waiting for you.
Cozumel Palace Team