Ratings based on 196 Verified Reviews

4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from albuquerque nm

Great dive hotel close to best restaurants

Posted Jun 9, 2017
Great stay at the Flamingo. Very good location next to all major town restaurants etc. the rooms are comfortable and the staff very attentive. Unfortunately the hotel does not have a pool but if you are a diver it's not a big deal. Great place to stay for a dive vacation!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo, British Columbia, Canada

Hotel close to the beach with friendly staff

Posted Apr 21, 2017
I enjoyed being close to the beach and shopping. The room was comfortable with great air-conditioning. The staff was very helpful and attentive and food was great!
Comment from Hotel Management
May 25, 2017 by Thomas - Owner, Hotel Management
Thanks you for your comments. We are pleased you enjoyed your stay and that the room was comfortable for you ! I will pass along your kudos to the staff. Saludos and we hope to see you again in the near future !
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Texas

Beautiful hotel!

Posted Apr 20, 2017
Pros: I loved the friendly staff, cleanliness, breakfast, and just about everything.
Cons: I wouldn't change anything about this Hotel!
Location: The ocean is literally a minutes walk being right across the street. Every morning I had breakfast at the Hotel and then went to the beach or shopping
The Flamingo hotel was absolutely amazing from the initial check in process (they got us in early) to check out! They have an amazing Kitchen, bar, and let me recommend the Huevos Rancheros. Everyone at the Flamingo was friendly and the Hotel was very clean. I never felt worried to leave my belongings in the room. The Flamingo Hotel is located right across the street from the beach which is extremely convenient. Every morning I would have breakfast at the hotel and then either go to the beach, or go shopping at the many flea markets and shops, everything was walking distance!
Comment from Hotel Management
May 27, 2017 by Thomas - Owner, Hotel Management
Thank you Desiree for all of your kind comments. We are all pleased that you enjoyed your stay at the Flamingo ! If there is anything else that we can do to make a future trip to the island special, please just let us know in advance and we will be glad to assist. Saludos and best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler

My home away from home.

Posted Apr 19, 2017
This is the second year in a row that I have had the pleasure of staying at the Flamingo Hotel. I love the family feel of this place. All the staff always there to greet you with a friendly smile and help you in any way they can to make your stay more comfortable. the Flamingo is centrally located in the heart of San Miguel, close to great restaurants and the ferry.
Comment from Hotel Management
May 30, 2017 by Thomas / Owner Flamingo Hotel Cozumel, Hotel Management
Thank you for your review.....we are pleased you enjoyed your stay and that the Flamingo feels like home ! We look forward to your future stays with us. Best Wishes
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Nice hotel located centrally in downtown.

Posted Mar 19, 2017
Pros: Central location and friendly staff.
Cons: I would have preferred to stay on a higher floor we were placed on the ground floor.
Location: Beside this hotel is a very nice bakery that offers awesome sandwiches for a fair price.
We stayed here 1 night but it was comfortable and clean with a bar that closed at 11 pm, and friendly staff, and a nice breakfast for a very inexpensive price.
Comment from Hotel Management
Mar 20, 2017 by Thomas, Hotel Management
We are pleased your enjoyed your stay! I think you may have come during a very busy period and had one of the lower rooms. muy apologies. Thatnks for your comments on the Staff and breakfast! We hope to see you again soon.
4 out of 5
by Liora

Posted Mar 7, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017
Thank you for your rating. We are pleased you enjoyed your stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location on the quieter side of the city

Posted Mar 4, 2017
Close to everything except the beaches, which are a short Taxi ride away. Can be noisy if the bar is going strong. Good restaurants within easy walking distance. Carnival was a bonus.
Comment from Hotel Management
Mar 20, 2017 by Thomas, Hotel Management
Thank you for your comments. We are pleased your enjoyed your stay and hope you can make it back again to the Flamingo.
3 out of 5
by Heather

Just ok

Posted Feb 23, 2017 on Hotels
The hotel is very centrally located & easy walk to square and restaurants. I booked a superior room, hard to say what made it superior. Aside from the queen bed there were only two very uncomfortable outdoor wood chairs in room. The rooftop jacuzzi was not operational & clearly hadn't been for awhile, very disappointing as they do not have a pool either. For the price I expected more. Unlikely to return
Comment from Hotel Management
Mar 20, 2017
Thank you for your comments and suggestions. We are in the process of replacing the jacuzzi with a small swimming pool. We apologize for any inconvenience this caused you.
4 out of 5
by A verified traveler

Clean nice local

Posted Feb 21, 2017 on Hotels
We were mainly there to scuba dive so we weren't in the hotel much but it's very clean, great ac inbrooms, nice breakfast, I liked it because your in the heart of the town and could walk to dinner. No beach though, you need to dive to that. No pool it's a basic hotel, cute bar. Super nice staff. The view from the rooms definitely not nice. Saw the neighbors laundry hanging lol
Comment from Hotel Management
Mar 20, 2017
Thanks for your stay. We hope to see you again the the near future
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottosen, Iowa

3 years I watched

Posted Jan 10, 2017
Pros: Good bed. Clean room. Pretty fast internet. Excellent staff. Front desk people very helpful.
Cons: Little dated but clean. Dog barked near our room.
Location: "Quiet part of town on east side. One block from ocean. Great eating places, 2 bakeries, close coffee shops. Felt very safe walking at night.
Looked at this property for 3 years on Expedia. Finally stayed for 5 days. Our 3rd trip to Cozumel. First two at resorts. Location was in quiet part of town with numerous eating places. Hotel was little older but clean and comfortable. Bed was great. Slept 11 hours the first night. Staff were very accommodating. Oscar was the first person we met. He couldn't of been more professional. Good decision. Glad we stayed at the Flamingo Hotel. Visited with people from all around the world staying there. Fun visiting with them.