Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Mexico City

buena locación pesimas instalaciones muy caro

Posted May 7, 2016
Pros: La ubicación
Cons: Es un hotel de los 50s sin mantenimiento y precios de hotel de lujo
Location: La ubicacion es de lo mejor de Cozumel
Nos cambiaron de cuarto porque no servía el aire y del otro tampoco, pesimo hotel y muy caro
Comment from Hotel Management
Jul 2, 2016 by juan, Hotel Management
muchas gracias por sus comentarios nos ayudan a tener en cuenta las fallas del hotel,ignoro si alguien del personal tuvo el atino de ayudarles porque de haber llegado su inconformidad a la oficina DE INMEDIATO LE DAMOS SOLUCION, en cuanto al precio tambien ignoro cuanto pago pero si le aseguro que es mas barato que otros MODERNOS. Gracias, por su visita
4 out of 5
by A verified traveler

Conveniently located in town, right on the water

Posted Apr 12, 2016
The No Name bar and restaurant located next to hotel barracuda... the food quality was terrible... there are tons of other better restaurants
Comment from Hotel Management
Jul 1, 2016 by capri, Hotel Management
thanks for your comments , the hotel donpt have decition for the restaurant they have an ouw operation, so sorry for the problems caused.
4 out of 5
by A verified traveler

Great location and right by the ocean

Posted Apr 11, 2016
Loved the location most of all. The people there were friendly and the room was good. A little small but loved that it was so close to town
3 out of 5
by Maureen

This traveler left a rating score only Posted Apr 7, 2016 on Hotels
4 out of 5
by Carolyn J

This traveler left a rating score only Posted Mar 7, 2016 on Hotels
4 out of 5
by A verified traveler from Jackson, MO

Location is great!

Posted Mar 7, 2016
Nice hotel within walking distance of almost everything. Room was very basic, but clean. The beds were only doubles, so that was a disappointment and they were very firm. Otherwise the place was fine. WIFI was pretty fast, but only available in the lobby. Nice little beach area and pool with bar. Had a great time snorkeling just outside the back door for free.
Comment from Hotel Management
Jul 1, 2016 by capri, Hotel Management
thanks for your comments, I have new for you , recently we start to change the beds to make more comfortable the room, we keep positive comments likes yours.
3 out of 5
by Gary

This traveler left a rating score only Posted Mar 2, 2016 on Hotels
4 out of 5
by A verified traveler from Mpls, MN

Can't beat this location.

Posted Mar 1, 2016
Pros: Loved the staff, the feeling of welcome, the location and the views!
Cons: Installing lights in the shower would be awesome! That is the only thing I didn't like.
We've used the hotel as a stopover before, but never for an entire week and we were very pleased! Being able to sleep with the windows and door open on the third floor and hear the ocean...at that price....can't be beat. All people at the front desk are top notch with a greeting for us each morning and evening. Rooms are kept super clean. Both chairs on the balcony broke during our stay and were replaced almost immediately when it was brought to the hotel's attention. And the beds were firm, but not rock hard and we slept well. We were gone all afternoons but one, and that one afternoon was a busy one with cruise staff. Not sure if this happens on a daily basis. But there is plenty of room for them around the pool area, and we still had the lounging area quiet and calm. Loved having Mega right there, and Jeannie's for coffee and breakfast each day. I would absolutely stay here again, and we're not divers!
3 out of 5
by Robert

Posted Feb 23, 2016 on Hotels
Wifi sucks.....
3 out of 5
by daniel from USA

It served its purpose

Posted Dec 22, 2015 on Hotels
Nothing fancy, served its purpose for a couple day stay without breaking the bank. Location did make it easier to get to town.